# JapanTaxi

> On-demand and reserved taxi booking with fare estimation and cashless payment in Japan. (iPhone/iPad app by GO Inc..)

- Source: https://appshunter.io/ios/app/japantaxi/id481647073 (this page in markdown: same URL + `.md`)
- Developer: [GO Inc.](https://appshunter.io/developer/481647076)
- Category: Travel
- Price: Free
- Rating: 4.62/5 from 1,718 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 88 MB
- Languages: English, Japanese, Korean, Chinese, Chinese
- Released: 2012-07-14
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/japantaxi/id481647073/reviews.md

## What is JapanTaxi?

With more than 60,000 taxis covering all 47 prefectures (*1) of Japan, JapanTaxi is the ultimate taxi app you ever need in Japan! Tap to call a taxi, make a reservation or find your fare instantly. Paying your fare is easy! Connect your preferred payment method (credit cards, Apple Pay or other payment options) to the Online Payment feature to order, ride and pay blissfully hassle-free!
*1 As of October, 2018.

About JapanTaxi App
1. Call a Taxi
Select your pickup location on the app to request a taxi. You can customize your order by selecting a drop-off location, a number of vehicles, type of vehicle and payment method. When your order matches with a nearby taxi, it will give you an estimated time of arrival. It’s that easy!

2. Make a Reservation
Place an order in advance and give yourself a piece of mind. After selecting the date and time, just follow the same steps as “Call a Taxi.”

3. Fare Finder
Go to Calculate Fare and enter pick-up and drop-off locations. We will show you an estimated fare and travel time. *The actual fare will vary depending on traffic, road conditions and route taken.

4. Airport Fixed Rate
Travel smart with our Airport Fixed Rate! The flat rate taxi service is available in selected cities and the fee may vary by participating taxi company.

5. JapanTaxi Wallet and Cashless Payment Options
Link your payment method to your JapanTaxi account and pay your fare seamlessly. The Online Payment feature accepts credit cards and other online payment services. (*2)
*2 As of August 2019, the following services are available; Apple Pay, credit cards,d payment and Google Pay.
*3 As of August 2018, JapanTaxi Wallet is available in 4,500 NihonKotsu taxis equipped with the electronic tablet within the 23 districts of Tokyo and Musashino city and Mitaka city.

Note
・This application requires network service and GPS.
・The current version requires iOS 11 or newer.
・Orders placed through this app is the same as requesting a taxi by a phone call. As such, some taxi companies may add a Radio Dispatch Fee to your fare total.
・Ride availability depends on an area, weather and road condition.
・Fare Calculation is based on the calculated route offered by Google Map Service. Therefore, the actual route may vary. Estimated fare does not include tolls, radio dispatch fees, and/or reservation fees.
・Please check the participating taxi companies and service areas before making an order.
・Some of the in-app functions are only available with participating taxi companies. Some taxi companies do not receive drop-off location data or offer advanced reservations or cashless payment options.
・Campaigns are not affiliated in any way with Apple.

## Key features

- Call a taxi on-demand
- Make advance taxi reservations
- Estimate fares and travel time
- Airport fixed-rate service
- Cashless payment options
- Connect credit cards and mobile pay

## What do users think of JapanTaxi?

Overall sentiment: negative

**Pros**

- 👍 Convenient taxi booking
- 🗺️ Map-based taxi tracking
- 💳 In-app payment
- 🌍 Friendly for foreigners
- 🚕 Reliable taxi service

**Cons**

- ❌ Limited credit card acceptance
- 🚫 Unavailable taxis in certain areas
- 🤯 Confusing registration process
- 🤔 Inconsistent performance
- 💰 Expensive with additional fees

**Commonly reported bugs**

- Inability to cancel or modify reservations
- Incorrect taxi information displayed in app
- Payment issues and unauthorized charges

**Most requested features**

- Support for foreign phone numbers
- English language support for all features
- Improved taxi availability and reliability

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/japantaxi/id481647073/reviews.md

### 1/5 — Useless for foreigners

*2022-11-26, version 4.5.21*

The JapanTaxi app was once convenient but has now closed to new registrations. Users are now being pushed to the GO taxi app, which is only available in Japanese and only available to download in Japan. There does not seem to be any indications that an English-language taxi hailing service will be made available in the near future, which is a tremendous disappointment. It seems, just like during COVID times, that Japanese taxi companies want to close themselves off to the outside world.

### 1/5 — Foreign credit cards don’t work.

*2022-09-20, version 4.5.19*

This app could get a lot of business from expats and US military who could benefit from not having to learn Japanese to order a taxi. Limiting payment to Japan regional credit cards makes this app worthless to those without local bank accounts.

### 1/5 — No longer works?

*2021-09-07, version 4.5.17*

This used to be a great app but seems to have shut down, it now refers you to Mov/Go as successor app but that app is only usable in japanese and only downloads thru japan app store.  Pretty terrible, i cant understand for life of me why they dont allow GO app to download from non japan app stores? What are visitors to japan supposed to do? Use uber only i guess but japantaxi was much better. Tough loss

### 3/5 — Foreign numbers

*2021-07-26, version 4.5.17*

I love the app. The idea is awesome. It gets the job done never had a problem when my friends use it. Problem is they don’t except any phone numbers other then Japanese and because of that I cannot use it. Please add foreign numbers.

### 5/5 — Used for the first time last night and worked great

*2020-09-11, version 4.5.3*

I had a minor emergency last night and needed to go over to a nearby hospital after midnight. Nothing important (minor toe injury, fine now) and used the JapanTaxi app on my iPhone for the first time. It's really nice. It would have taken forever to stand on the corner in my neighborhood and wait for a taxi at that hour. 
I was able to set up what they needed in just a minute, and the taxi came in 5 minutes. Same on the way home. And you can see the location of the taxi on a map while you're waiting. You can just select to "come to my current location." No input is needed.
You can rate the driver. And there is a center to call into and they immediately know who you are and the number of the taxi you used. I called them from the hospital because I dropped my hospital card in the back while paying for the ride with my iPhone.
Anyway, I highly recommend the app.

### 1/5 — Doesn’t work

*2020-09-02, version 4.5.3*

Tried to use it several times in different places and always get the message that no taxis are available. Friends get the same result. Payment system also doesn’t work when in a taxi that is supposed to accept it. Must only be working in small areas or I have suspicions about the positive reviews.

### 1/5 — Limited credit card acceptance

*2020-02-28, version 4.4.20*

Recently stopped working with overseas credit cards. That wasn’t previously a problem. Apple Pay transactions fail most of the time. If cash is the only option then Uber is a much better option when available.  Cash is a relic of a previous generation.

### 1/5 — Pretty Hopeless

*2020-01-27, version 4.4.15*

Unable to change reservation times need to cancel (not possible until one hour before) and reserve again. Arbitrary “boost” fare when making advance reservation for example 1610 in an area where taxi are available required a 980¥ boost reservation yet 1710 at the same place didn’t (go figure that out).
Only use if desperate

### 2/5 — No support, no driver training

*2020-01-06, version 4.4.12*

So the driver has no clue where destination was or how to find it. He charged me in person even tho the app charged my credit card also. I can’t contact support cause they have no way to contact them to resolve the problem. Seems like a good idea but poorly executed

### 5/5 — From Chidoricho to Ginza

*2020-01-05, version 4.4.12*

Driver was great, even waited for us when I put the wrong pick up address. He was super courteous and picked up all our luggage. Took the fastest/shortest route. Price was very good as well, actually less than what I thought for 6km. App was super easy to install and work with when requesting a taxi.

## Frequently asked questions about JapanTaxi

### What does the JapanTaxi app do?

The JapanTaxi app allows users to easily book taxis across all 47 prefectures of Japan. You can request a taxi for immediate pickup, make advance reservations, estimate your fare and travel time, and pay for your ride seamlessly using connected payment methods.

### What are the key features of the JapanTaxi app?

Key features include on-demand taxi calls, advance reservations, a fare finder to estimate costs, an airport fixed-rate service in select cities, and cashless payment options by linking credit cards or using services like Apple Pay and Google Pay.

### Is the JapanTaxi app free to use?

Yes, the app itself is free to download and use. While the app is free, users will be charged for taxi rides booked through the service. Some taxi companies may also add a Radio Dispatch Fee to the total fare.

### What are the compatibility requirements for the JapanTaxi app?

The application requires a network service and GPS to function. The current version requires iOS 11 or newer. Availability of certain in-app functions may depend on participating taxi companies and their service areas.

### How can I pay for my taxi ride with JapanTaxi?

You can pay for your taxi ride seamlessly through the app's Online Payment feature. By linking your preferred payment method, such as credit cards, Apple Pay, or Google Pay, you can order, ride, and pay without hassle. Some taxi companies may also accept cash.

## Version history (last 2 releases)

### 4.5.24 — 2023-03-13

Thank you for using our service.

From now on, the operation of the cab application will be integrated into the "GO" application.
Accordingly, we will stop accepting orders for the JapanTaxi app from February 2023.

== ==

[Recent updates]
- Fix bug

If you have any comments or questions, please send them to our support desk.

JapanTaxi Development Team

### 4.5.23 — 2023-01-31

Thank you for using our service.

From now on, the operation of the cab application will be integrated into the "GO" application.
Accordingly, we will stop accepting orders for the JapanTaxi app from February 2023.

== ==

[Recent updates]
- JapanTaxiWallet service is no longer available.
- We no longer accept orders through the application.

If you have any comments or questions, please send them to our support desk.

JapanTaxi Development Team

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## More apps by GO Inc.

- [Japan Taxi Fare Calculator](https://appshunter.io/ios/app/japan-taxi-fare-calculator/id1076866913)
- [GO / Taxi app for Japan](https://appshunter.io/ios/app/go-taxi-app-for-japan/id1254341709)

All apps by GO Inc.: https://appshunter.io/developer/481647076

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*