# Java House Africa Loyalty

> Loyalty program app for earning and redeeming points at Java House. (iPhone/iPad app by Novacom Systems Limited.)

- Source: https://appshunter.io/ios/app/java-house-africa-loyalty/id1579509273 (this page in markdown: same URL + `.md`)
- Developer: [Novacom Systems Limited](https://appshunter.io/developer/1199795470)
- Category: Food & Drink
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 6 MB
- Languages: English
- Released: 2021-09-29
- Data updated: 2026-06-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/java-house-africa-loyalty/id1579509273/reviews.md

## What is Java House Africa Loyalty?

Java House, commonly referred to as ‘Java’, opened its first store in 1999 at Adam’s Arcade in Nairobi. With the aim of introducing gourmet coffee drinking culture in Kenya, the first outlet was a coffee shop and later the brand evolved to an American diner style restaurant to its present-day
status as a 3 -day part coffee-led, casual dining concept.

Java House is now one of the leading coffee brands in Africa and has grown to have outlets in 14 cities across 3 countries in East Africa (Kenya, Uganda and Rwanda). It has also birthed two sister brands Planet Yoghurt, a healthy, tasty and fun frozen yoghurt store, 360 Degrees Pizza, a casual dining restaurant and Kukito, a quick service restaurant specializing in grilled chicken.

For our 22 nd birthday, we decided to reward our guests with one of their largest requests, a Java House loyalty app. 

Features included in the app:
> Java House promos and offers
> Ability to earn points with every visit at a Java House branch
> Ability to redeem points when required
> Exclusive rewards on food and drink for app users
> List of restaurants 

Authorized Users and Loyalty Points
> This App is intended for Java House customers.
> In order to use certain current or future functionalities of this App, you will be required to register or sign in as a loyalty customer or to create an account.
> A Java House customer must present their mobile phone number at the time of purchase to earn points. No points will be awarded retrospectively.
> A customer will earn KES. 2.00 for every KES 100.00 spent.
> Where a Customer obtains sufficient points, such points may be redeemed at any given time by the Customer by the Customer presenting their mobile phone number at the time of purchase and payment at any of the outlets participating in the loyalty scheme. Points cannot be redeemed for cash.
> Redemption value of points is currently at KES. 1.00 per point. We reserve the right to review
and/or modify this criteria at our own sole discretion and without requirement for notice.
> Java House reserves the right to change the redemption criteria and/or exclude any items or services from the loyalty scheme and hence loyalty points may not be awarded for purchases of such goods and/or services.
> A Customer may inquire from the App on the number of points credited to the Customer’s account or the account balance.
> Java House can, at its own discretion, modify the loyalty programme rewards without notice save for updates and reviews to these Terms and Conditions where need be at its own discretion.
> Java House reserves the right to discontinue membership or an account and void a Customer’s point balance and rewards if any unauthorized points are earned or redeemed, or if there is any unauthorized use of the App or loyalty programme.

We will continually work on adding features to the up with constant updates.

“Welcome to Java. A home away from home”

## Key features

- Earn loyalty points on purchases
- Redeem points for rewards
- Access exclusive food and drink offers
- View current Java House promotions
- Locate Java House branches
- Check loyalty point balance

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/java-house-africa-loyalty/id1579509273/reviews.md

### 1/5 — Horrible User Experience

*2023-12-07*

For a large organization, this app has the worst user experience.  Half of the time the app doesn’t load or logs someone out. Also the customer journey is so bad it discourages any use of it.

## Frequently asked questions about Java House Africa Loyalty

### How do I earn points with Java House?

You earn KES 2.00 for every KES 100.00 spent at a Java House branch. Ensure you present your mobile phone number at the time of purchase to accumulate points. Points are not awarded retrospectively.

### How can I redeem my Java House points?

You can redeem your accumulated points by presenting your mobile phone number at the time of purchase and payment at any participating Java House outlet. Points cannot be redeemed for cash.

### What is the redemption value of Java House points?

The current redemption value is KES 1.00 per point. Java House reserves the right to review and modify this redemption criteria at their sole discretion without prior notice.

### Can I check my Java House loyalty point balance?

Yes, you can inquire about your credited points or account balance directly through the Java House app. This allows you to easily track your rewards.

### Does Java House offer exclusive rewards for app users?

Yes, the app provides exclusive rewards on food and drink specifically for app users. This is one of the key benefits of joining the loyalty program.

### What happens if unauthorized points are earned or redeemed on Java House?

Java House reserves the right to discontinue membership or an account and void a customer's point balance and rewards if any unauthorized points are earned or redeemed, or if there is any unauthorized use of the app or loyalty program.

### On which devices can I use the Java House app?

The Java House app is currently supported on iPhone and iPod devices. It is designed for mobile use on these platforms.

### How often is the Java House app updated?

The app was last updated on July 24, 2023, with version 1.4.1. The developers are continually working on adding new features and providing constant updates.

## Version history (last 5 releases)

### 1.4.1 — 2023-07-24

Keep members informed about the most recent offers and transactions with improved push notifications and enhanced application performance.

### 1.3.7 — 2022-09-25

performance improvement

### 1.3.6 — 2022-09-19

Performance Improvement

### 1.3.3 — 2022-08-17

Performance Improvement

### 1.3.2 — 2022-07-29

Performance Improvement

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All apps by Novacom Systems Limited: https://appshunter.io/developer/1199795470

## Related topics

[java house africa loyalty](https://appshunter.io/ios/topics/java-house-africa-loyalty) · [java house](https://appshunter.io/ios/topics/java-house) · [the java house](https://appshunter.io/ios/topics/the-java-house)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*
