# Jawwal Pay — user reviews

> 34 indexed App Store user reviews of Jawwal Pay by National Electronic Payment, rated 3.70/5 from 180 ratings.

- Source: https://appshunter.io/ios/app/jawwal-pay/id1495191874/reviews
- App overview in markdown: https://appshunter.io/ios/app/jawwal-pay/id1495191874.md
- Rating breakdown: 5★ 110 · 4★ 9 · 3★ 10 · 2★ 5 · 1★ 46

## Newest reviews (10 of 34)

### 2/5 — حركات الايداع و السحب من

*2023-04-12*

مرحبا
على حجم الانتشار الجغرافي لكافة الموزعين لكن للاسف نذهب للكثير من الوكلاء و الموزعين بمنطقتنا ولايتم الخدمة من طرفهم لا  ايداع ولا سحب بسبب ومزعج جدا الامر عند الذهاب للمعارض لترك ساعة عمل من يومك لانتظار الدور.
تم الشكوى اكثر من مرة للمعارض بخصوص الموزعين ولكن دون اي نتيجة معكوسة على ادائهم
دمتم بخير

### 3/5 — Tabs are unnamed التبويبات غير مسماة

*2021-10-19, version 1.3.0*

التبويبات في هذا التطبيق غير معرفة لي ككفيف مستخدم لقارئ الشاشة VoiceOver؛ لذلك يرجى العمل على تسميتها.

### 3/5 — Feedback for some logic error

*2021-05-31*

I have problem after i have created second account to my friend on my  iphone the problem is i can access my friend account but can’t access my account “I know i can access one account from one device” i try to delete app and reinstall but I can’t access my account and i have alert “invalid credentials”

### 4/5 — Nice

*2020-10-13*

Great app

### 3/5 — Not connected to Banks?

*2020-07-26, version 1.0.4*

Why I can’t fill money in my wallet unless through Jawwal agent, it should be easier to users to manage their wallet and transfer money from banks such as (Arab Bank, BOP, ...)

Good start, but you have alot of work to do:
- Adding feature to have the ability to transfer money from bank account
- the ability to use my credit card
- On PlayStation store, you don’t support the Saudi Arabia store!!
- you should add Jawwal promotions and bundles, not from promo code

### 1/5 — .

*2020-05-20, version 1.0.3*

بيعمل كراش على طول اول ما ادخل عليه ليش؟! 
معي ايفون

### 5/5 — Easy and convenient

*2020-05-16*

Glad to have had such an app. It helped making certain purchases online and in stores. The application itself is well developed and runs smooth with 2G served regions like in Gaza Strip.

**Developer response:** Hi Mustafa, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.

### 5/5 — Awsome

*2020-05-16, version 1.0.3*

تطبيق رائع راح يسهّل الحركات المالية بين الناس و تفعيل خدمات و تحويل ارصدة و بشكل آمن ،،

### 5/5 — اروع برنامج

*2020-05-16, version 1.0.3*

من اروع البرامج الي بتريح الفريلانسر وما عندهم ارتباطات بنكيه ... فكرة حلوة

### 5/5 — Fantastic 🔥

*2020-05-16, version 1.0.3*

Fantastic app

## Most critical reviews (10 lowest-rated)

### 1/5 — Trash

*2024-09-01*

Completely trash

### 1/5 — لم يفتح التطبيق

*2023-07-05*

لم يفتح التطبيق عندي

### 1/5 — Bad service

*2023-06-26*

The worst service ever!

### 1/5 — crashes at open up

*2022-09-03*

التطبيق بيعطيني خطأ اول ما افتحه بيحكي
to be able using this application you have to be cennected to internet 
وانا ما بفتح التطبيق بدون ما اكون شابك من الاصل المشكلة واجهتني قبل ٣ شهور ۉ قلت يمكن حدثوه او حلو المشكلة اشي محزن ان الاقيها ظايلة لهلوقت ، انا البرنامج بيخدم مصالحي بس منا قادر استخدمه !

### 1/5 — تطبيق سيء ويساعد على الاحتيال والتسول

*2022-05-03*

ميزة التحويل باستخدام الاسم المستعار دون اظهار الرقم تساعد اشخاص على الخداع 
لم وقعت في هذا النوع من الخداع وبعد التواصل مع الدعم الفني لم يساعدوني على استرجاع اموالي
تطبيق سيء ودعم فني سيء
ارجو حدف التطبيق من المتجر لانه يساعد على الخداع

### 1/5 — Crashes when opened

*2020-12-08*

The app crashes the moment you open it on iPhone 6s can you please fix i have the latest app version

**Developer response:** Hi dear; we would like to help you fix the issue, please contact us on feedback@jawwalpay.ps or call 1700555555.
Thanks

### 1/5 — Good and useful idea, but need to develop your app, and enhance your agency

*2020-09-10*

You missing the customer user ,,, Rethink at product design Plz
+ Bad Loading (it need a Lot of time to loading) 
There is a gap between loading standards and your product loading .... 
+ your agency charge my wallet without turn it to permanent so I couldn’t to complete my process (wasted time) ...

I think you need a good QA and product manager 🙄
But at all as a startup its good

**Developer response:** Hi dear;
Thanks a lot for reaching out and sharing this valuable feedback. In fact we are working on many features and enhancements so to meet your needs and expectations. 
and we would be really happy to help you in creating your full account. please send us your contact information to the email: feedback@jawwalpay.ps

### 1/5 — غزة

*2020-07-27, version 1.0.4*

التطبيق مو راضي يفتح الرجاء حل المشكله باسرع وقت

### 1/5 — App is not working

*2020-07-20*

The app is not working at all with me.

**Developer response:** Hi dear, could you try the new version of the application available on app store?
Thanks

### 1/5 — App crashing on startup

*2020-06-09*

As I mentioned above app crashing on iPhone 7 Plus, please fix this problem...

**Developer response:** Hi;
We would like to chat with you with regards to your experience with us. Can you provide us your mobile number you used for registration at feedback@jawwalpay.ps so that we can reach out?
Thanks

## Most praised reviews (10 highest-rated)

### 5/5 — طولكرم

*2022-07-15, version 1.7.2*

تطبيق رائع جدا
يمكنكم تطويره ليشمل جميع مناحي الحياه

### 5/5 — Osamahzabe

*2022-03-14*

This program is very good

### 5/5 — Amazing!

*2021-11-02*

Jawwal, the best 👌🔥

### 5/5 — التطبيق ممتاز

*2021-05-25, version 1.1.1*

التطبيق ممتاز

### 5/5 — Best app

*2020-10-13*

Top in palestine

### 5/5 — Easy and convenient

*2020-10-12*

Perfect app for banking and non banking people who want to have full electronic payment experience. Love it

### 5/5 — البرنامج في مشكلة بفتحش في الايفون

*2020-06-06, version 1.0.4*

ارجو حل المشكلة

### 5/5 — Great

*2020-05-17*

Great

**Developer response:** Thank you so much for your encouraging star ratings!

### 5/5 — تطبيق رائع

*2020-05-17, version 1.0.3*

مستقبل الدفع الإلكتروني و يجعل عملية تبادل الأموال اكثر سهولة و متعة!

### 5/5 — Promising application

*2020-05-16*

Promising application with great features.

**Developer response:** Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
