# Jax Transit — user reviews

> 11 indexed App Store user reviews of Jax Transit by Digital Technologies LLC, rated 1.70/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/jax-transit/id1612585646/reviews
- App overview in markdown: https://appshunter.io/ios/app/jax-transit/id1612585646.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 23

## Most critical reviews (10 lowest-rated)

### 1/5 — It’s a no for me

*2025-03-31*

I picked thirty minutes early because it was raining but still had to walk. I made it through class by the time they finally assigned me a ride.

### 1/5 — App crashed

*2024-03-25*

After i booked, it crashed. Uninstall and reinstall, it does not work. Poor developed app.

### 1/5 — Services needs improvement

*2023-10-26*

This app needs improvement. They need more drivers for the increase of students using the app to get to classes/dorms. They added a shuttle but the shuttle does not go to half the places as the regular drivers. Grateful for the free service but it could be better.

### 1/5 — Terrible app and always crashes

*2023-05-23*

The app always crashes and is poorly developed. They should’ve kept JSU rides on the MYJSU app and never should’ve switched it over to its separate app 👎🏽

### 1/5 — Crashing  problems

*2023-03-06*

Keep crashing everytime

### 1/5 — Extremely Poor Service

*2023-02-22*

If you don’t plan on scheduling your ride a day or two in advance, don’t bother using this service. If you need to get to class on time, don’t use this service. If you’re like me, and you have no other way to get all the way across campus, I pity you. The service is understaffed to an extreme, there’s not enough drivers per student.

### 1/5 — Crashes everytime

*2023-02-07*

Everytime i book it crashes. I also tried to log out and log back in and also delete the app and nothing works.

### 1/5 — App crashes

*2022-11-15*

The app crashes every time i open it. Couldn’t book a ride.

### 1/5 — Sign up

*2022-10-19*

It wont let me get past the verification code

### 3/5 — Crashing

*2023-01-09*

App crashes every time I tried to open it and when I am able to book a ride it doesn’t come up in the app. It will also crash after booking the ride. Otherwise I’m glad we have this service and I hope these problems are fixed soon.

## Most praised reviews (1 highest-rated)

### 5/5 — Very Helpful

*2023-07-12*

Have to schedule pickup day in advanced during the semester, but I think it’s because of how many people use it! Very helpful!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*