# JazzCash- Your Mobile Account — user reviews > 425 indexed App Store user reviews of JazzCash by PAKISTAN MOBILE COMMUNICATIONS LTD, rated 4.70/5 from 7,454 ratings. - Source: https://appshunter.io/ios/app/jazzcash-your-mobile-account/id1224617688/reviews - App overview in markdown: https://appshunter.io/ios/app/jazzcash-your-mobile-account/id1224617688.md - Rating breakdown: 5★ 6,309 · 4★ 493 · 3★ 203 · 2★ 99 · 1★ 350 ## What do users think of JazzCash? Overall sentiment: negative **Pros** - ⭐ Excellent service - 🚀 Fast and easier to use - 🔒 Most reliable app - 🤩 Amazing option to facilitate payment needs **Cons** - 🐛 App crashing - 🤯 Biometric verification issues - 🤬 Poor customer service - 🤕 Unreliable app, frequent glitches - 🤒 Buggy, slow, and glitchy app - 🤯 Impossible onboarding process - 🤬 Stealing money from accounts - 🤒 Verification issues, app not working - 🤯 Terrible app, full of bugs - 🤒 Pathetic app, poor performance **Commonly reported bugs** - App crashes on new device detection - Biometric verification not working - Incorrect CNIC issue date error - Incompatibility with newer iOS versions - Inconsistent OTP format and keyboard - Inability to log in, app not opening - Transaction history not showing properly - Transactions failing, balance not updating **Most requested features** - Allow manual OTP entry - Implement NFC payments on iOS - Improve transaction history visibility - Make account upgrade process easier - Provide option to deactivate/activate debit card ## Newest reviews (10 of 425) ### 3/5 — Complaint for internet *2026-07-16, version 5.6.4* Internet package not done on Zong number from my JazzCash account ### 4/5 — Jazz cash *2026-07-07, version 5.6.4* I liked this app 😍😍😍 ### 3/5 — Statement *2026-07-05, version 5.6.4* All good but it’s very difficult to see who you sent the transactions in the past. Account info is hidden ### 2/5 — Ggg *2026-07-01, version 5.6.4* For ### 5/5 — Nice app *2026-06-25, version 5.6.4* Very good ### 5/5 — Good *2026-06-12, version 5.6.4* But need improvement ### 5/5 — Sheikh *2026-06-10, version 5.6.4* Umer ### 5/5 — Excellent App *2026-05-23, version 5.6.3* Jazz cash is very useful and easy app ### 3/5 — app still make sounds even after phone is muted *2026-05-12, version 5.6.2* How can this app make sounds even if the phone is totally muted and apps sounds in notifications settings are off? ### 1/5 — Bio Metric not working on Iphone Air *2026-05-06, version 5.6.2* Camera screen popsup and close without initiating Biometric ## Most critical reviews (10 lowest-rated) ### 1/5 — galat tax kat ta hai *2026-09-03, version 5.6.7* 10,000 acc mein aye hain 9972 show horehe hain ### 1/5 — U guys sucks sometime, especially in need *2026-09-02, version 5.6.7* U guys sucks sometime, especially in need ### 1/5 — Jazzcash Debit card Scam *2026-08-13, version 5.6.6* We have ordered multiple debit cards from Jazzcash many times but still can’t set my atm Pin , call multiple times on their helpline and they didn’t resolve my problem and say that we can’t do that right , they are scammers . ### 1/5 — Not able to subscribe package *2026-07-19, version 5.6.4* I cannot subscribe any mobile package from jazz cash app. That is pathatic service. I tried again and again but transaction failed. ### 1/5 — evoucher *2026-07-17, version 5.6.4* did jazzcash remove evoucher option ### 1/5 — Payment issues *2026-07-05, version 5.6.4* There’s always some issues regarding payments whenever i tried to transfer or pay ### 1/5 — Very bad service *2026-06-20, version 5.6.4* Bad service ### 1/5 — Login error after update *2026-05-30, version 5.6.3* The app is going to new device registration after app update. Moreover, new device registration fails to open biometric registration. And it gets stuck on that screen ### 1/5 — Payoneer login issue *2026-05-26, version 5.6.3* Everytime when i want to login my payoneer account in jazzcash account it just loading and doing nothing so please fix it jazzcash ### 1/5 — Payoneer not working *2026-05-17, version 5.6.2* Cant withdraw from payoneer ## Most praised reviews (10 highest-rated) ### 5/5 — Innovative and pioneering *2026-09-02, version 5.6.7* I am impressed how expeditiously Mobilink/Jazz has become a pioneering and innovative part of the financial industry leading wth products suited and customized for a nascent market and industry growing towards financial literacy and inclusion and just getting to learn the immense benefits of being able to enjoy access to credit and such facilities as buy now pay later options. While jazz cash and some of its similarly innovative competitors create space to support industry and enterprise, I would advise them to tap into introducing an all encompassing prepaid card perhaps that can be sold in any retail shop, especially targeting it for rural areas, allowing late night access and ability to use a cell phone to deposit the amount. Mentioned on prepaid card on in any and all participating financial institutions. In rural areas where customers per branch make branches costly and individuals remain financially excluded, and with increasing pressures from climate change and other pressures such as exhorbitant interest rates for lending informally gets people stuck on debt traps. This could be the savior if state bank authorizes. Thumbs up ### 5/5 — Good Working *2026-09-01, version 5.6.7* Always Good Working ### 5/5 — Best *2026-08-30, version 5.6.7* Fast JazzCash ### 5/5 — Impressive services *2026-08-23, version 5.6.7* Great job jazzcash ### 5/5 — Jazz cash *2026-08-22, version 5.6.6* Superb excellent service ### 5/5 — Ok *2026-07-14, version 5.6.4* Ok ### 5/5 — MH *2026-07-10, version 5.6.4* Its always help to timely pay ! Such a great service! ### 5/5 — Services *2026-07-06, version 5.6.4* Very good & quick service im very impressed ### 5/5 — MashaALLAH *2026-07-04, version 5.6.4* MashaALLAH service ### 5/5 — Super *2026-06-28, version 5.6.4* Super JazzCash --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*