# JBL Headphones — user reviews > 1,946 indexed App Store user reviews of JBL Headphones by Harman International Industries, rated 4.70/5 from 127,520 ratings. - Source: https://appshunter.io/ios/app/jbl-headphones/id1053136947/reviews - App overview in markdown: https://appshunter.io/ios/app/jbl-headphones/id1053136947.md - Rating breakdown: 5★ 106,032 · 4★ 10,707 · 3★ 3,808 · 2★ 1,776 · 1★ 5,197 ## What do users think of JBL Headphones? Overall sentiment: neutral **Pros** - 🎧 Great sound quality - 🔋 Excellent battery life - 🔊 Powerful noise cancellation - 📱 Useful companion app - 👍 Comfortable fit - 💲 Good value for money **Cons** - 🐛 Connectivity issues - 🔇 Microphone quality concerns - 🔧 Reliability problems - 🤖 Overly sensitive touch controls - 🤷‍♂️ Lack of customization options - 🔍 Missing support for some models **Commonly reported bugs** - App unable to detect/connect to headphones - Equalizer settings not persisting - Ambient sound mode not working as expected **Most requested features** - Allow disabling of voice assistant - Add more EQ presets and customization - Improve 'Find My Buds' feature - Provide option to save settings between sessions ## Newest reviews (10 of 1,946) ### 4/5 — Jbl live flex 3 *2026-08-23, version 5.36.20* The app is fine, but I hope it will be an update to see the songs titles🙏🏻❤️ ### 4/5 — Great quality *2026-08-23, version 5.36.20* Great performance ### 2/5 — The feature to find the headphones is useless *2026-08-22, version 5.36.20* If you use just one ear bud, say for just sleeping, and you attempt to use the power save feature — you’ll discover that it’s completely useless because using just the one ear bud will force Mono mode. It’ll never come out of it unless you find the ear bud you went to sleep with. It doesn’t matter if it actually has power, the app cannot detect it. We’re in 2026, and I’ve always wonder why there isn’t a power down mode and then utilizing a panic mode couldn’t be achieved. I’m well aware sleeping with ear buds that aren’t attached to wires isn’t optimal, but it’s just the fact that they offer useless modes. ### 4/5 — Ehh pretty good. *2026-08-21, version 5.36.20* Decent. Battery on the headphones is phenomenal. Could be more features for volume. Idk I think they’re really quiet sometimes. Also wish I could easier check the battery %. ### 2/5 — Disappointing performance *2026-08-19, version 5.36.20* The app is fine. But the earbuds won’t stay connected long enough to have a 30 minute conversation. They act like the charge is gone, then I put em back in the case and check, and the charge is fine. Given what I paid for these it’s hugely frustrating. I have a set of $20 earbuds that perform more consistently. I doubt I’ll ever buy another JBL product again. ### 1/5 — Tune flex *2026-08-17, version 5.36.20* My $79 tune flexes from target stopped working properly. They wouldn’t hold a charge and the volume got worse. Customer service sent me a refurbished pair and the same thing happened a couple months later. ### 3/5 — No longer supported? *2026-08-16, version 5.36.20* I have a set of Live660NC headphones. This app managed them just fine until the last update. Now, even though my headphones are listed in the app, managing them doesn't work. I looked at the Live devices and the 660NC is no longer listed. Before updating your app, make sure it won't leave your devices behind. ### 1/5 — Not comparable.. *2026-08-16, version 5.36.20* You are driving away customers like this, my headphones do not show up on this app. I have JBL tune,510. it’s not showing up on the application. I originally thought that it was because my headphones were low on battery., but the reason why my headphones don’t show up is because they only support newer models. Older headphone devices or older items have older microchips that only do basic functions while newer ones do the newer functions.! please don’t download this app if you have a JBL device that’s older. ### 1/5 — Hard to connect to the App *2026-08-15, version 5.36.20* Hard to connect to the iPhone 15 Pro. Kept dropping ### 1/5 — No useful function *2026-08-15, version 5.36.20* Can’t connect to the headphones case so if it goes missing you’re screwed. Doesn’t matter if the case is next to your phone. ## Most critical reviews (10 lowest-rated) ### 1/5 — JBL headphones *2026-08-23, version 5.36.20* The headphones fall apart too quick and the app can never find my headphones ### 1/5 — Barely works with my beam 2s *2026-08-21, version 5.36.20* I’ve owned many pairs of JBL earbuds my latest ones being the JBL vibe beam 2s and they’re fine not as ergonomic as the original vibe beams but the real problem is that they’re automatically “ambient aware” when you put them on which is awful and makes it impossible to hear whatever your trying to listen to clearly this shouldn’t be a problem because if you open the app you can just quick turn ambient aware off but the app is so finicky half the time it just will not recognize my ear buds. ### 1/5 — Meh *2026-08-21, version 5.36.20* Getting the buds into the just right position in the charger is a pain. You have to literally play around with them to sit correctly and charge. I’ve cleaned all the sensors and it’s still a constant battle. They are also terrible in the wind. Even the slightest breeze will cause them to be almost unusable. ### 1/5 — Earbuds *2026-08-21, version 5.36.20* People can’t hear me sometimes on my ear buds and if they do they say they hear me far away ### 1/5 — Update Deactivated Microphone *2026-08-19, version 5.36.20* After a recent firmware update the mic is no longer working. ### 1/5 — Issue *2026-08-19, version 5.36.20* Everything is fine the app the headphones no bad except one of them stop get charge ### 1/5 — Разочарован *2026-08-18, version 5.36.20* Хуже продукта у вас не было ### 1/5 — Won’t Charge *2026-08-18, version 5.36.20* I have an earbud that consistently will not charge on a regular basis. I’ve tried different charging cords and blocks. It’s the earbud! I will not purchase JBL again. I could have spent a little more and gotten Beats. ### 1/5 — Update or remodel *2026-08-18, version 5.36.20* could say what is the battery percentage ### 1/5 — Application issue *2026-08-17, version 5.36.20* Issue with the connection ## Most praised reviews (10 highest-rated) ### 5/5 — Super 🫵🏻🫵🏻 gym running więc polecam człowieki Zdrawiam *2026-08-22, version 5.36.20* RAD ### 5/5 — Great! *2026-08-21, version 5.36.20* I love them. The app really gives you a wonderful listening experience ### 5/5 — Good *2026-08-21, version 5.36.20* Great ### 5/5 — Best *2026-08-21, version 5.36.20* It’s so great it shows u ur battery ànd u can change it to bass or something ### 5/5 — JBL *2026-08-20, version 5.36.20* I own several pairs of of ear buds. The JBL ear buds are my favorite. The fact that they can de active or passive noise canceling is really beneficial. Great sound and excellent product. ### 5/5 — Great product!! *2026-08-20, version 5.36.20* Great quality, amazing that you have different sized buds and amazing price ### 5/5 — Excellent *2026-08-19, version 5.36.20* Good earbuds ### 5/5 — Great sound *2026-08-18, version 5.36.20* Enjoy during my walks/ jogs ### 5/5 — Great App *2026-08-18, version 5.36.20* Really good for customizing the sound of my JBL product ### 5/5 — Great *2026-08-15, version 5.36.20* A lot of customizable options and easy to understand --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*