# JBL Portable — user reviews

> 1,416 indexed App Store user reviews of JBL Portable by Harman International Industries, rated 4.70/5 from 59,356 ratings.

- Source: https://appshunter.io/ios/app/jbl-portable/id994041762/reviews
- App overview in markdown: https://appshunter.io/ios/app/jbl-portable/id994041762.md
- Rating breakdown: 5★ 51,107 · 4★ 3,976 · 3★ 1,552 · 2★ 708 · 1★ 2,013

## What do users think of JBL Portable?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Customizable sound settings
- 🚀 Reliable Bluetooth connectivity
- 💡 Useful battery life indicator
- 👍 Sleek and durable design

**Cons**

- 🐛 Frequent connection issues
- 🐛 Unreliable stereo pairing
- 🐛 Slow app performance
- 🐛 Inconsistent firmware updates
- 🔋 Poor battery life

**Commonly reported bugs**

- App unable to detect connected speakers
- Stereo mode disconnects unexpectedly
- Firmware update process causes speaker issues
- Equalizer settings not saving properly
- Party Boost feature unreliable

**Most requested features**

- Add remote power on/off
- Improve stereo mode stability
- Expand EQ customization options
- Provide better battery life reporting
- Support for older speaker models

## Newest reviews (10 of 1,416)

### 4/5 — Please fix multipoint connection

*2026-08-26, version 6.9.33*

It’s annoying to turn the speaker on and have two phones connect to it if Bluetooth is turned on for those phones

### 3/5 — Français ?

*2026-08-19, version 6.9.33*

Français ?

### 4/5 — Great app

*2026-08-19, version 6.9.33*

Amazing app-highly recommend just wish you could have a bit more freedom with your speaker.

### 2/5 — Nice features, but lack of accessibility causes difficulties

*2026-08-17, version 6.9.33*

I like being able to pair multiple speakers, but this app does not work well with VoiceOver on iOS. Many buttons are unlabeled, so I do not know what they do. It's a lot of guesswork

### 5/5 — Tremendous app

*2026-08-10, version 6.9.12*

LOVE IT SO MUCH 100/100

### 5/5 — Boom box 2

*2026-08-09, version 6.9.12*

It’s unbelievable sound

### 5/5 — No problems!!!

*2026-08-09, version 6.9.12*

I’ve listened to hundreds of speakers like this and JBL nailed it with this one !!!

### 5/5 — Great UI and Customization

*2026-08-08, version 6.9.12*

This app is very useful for your speakers. I have a Flip 7 and Go 4, I was a bit skeptical of the app first when I first brought my Go 4 but turns out I was about to miss some good features like the 5 band EQ for the Go 4, you can see the battery life and other info like your serial number and also change the speakers name. It gets better when I brought my Flip 7 and since it has a 7 band EQ I was happy.

Things to say for people that have like JBL Clip 4’s, Flip 5, Go 3 and some older models. Some of the older speakers aren’t supported with the app but if you own like a Flip 5 it is supported but very minimal customization

### 4/5 — Battery

*2026-08-08, version 6.9.12*

I just wish the speaker would help you in the app how much playing time you have left on your battery

### 1/5 — Graphic equaliser

*2026-08-07, version 6.9.12*

Graphic Equalizer makes hardly any difference. Mid range is too high and speaker sounds hollow 
And speaker hardly ever connect to  the
App

## Most critical reviews (10 lowest-rated)

### 1/5 — App is absolutely worthless

*2026-08-26, version 6.9.33*

Why do I have to disconnect and reconnect everytime I try to use this app? Why is it impossible to use since switching to a new phone. Only want to use this app for the battery life but it can’t even do that

### 1/5 — Don’t connect

*2026-08-25, version 6.9.33*

I used to be able to connect to this app but something is now wrong it doesn’t connect to my extreme 3 not matter what it keeps telling me to do useless app. JBL SORT THIS OUT. Unreal speaker let down by a useless app

### 1/5 — No charger. Which if you buy multiple speakers is a Libertty!

*2026-08-24, version 6.9.33*

Bought two Charge 6’s. One would not turn on after charging. For an hour! The other perhaps had a better USB-C from another product that provided the cable. JBL should not be selling products without their own Quality charger cables. The cheaper 5 provides it. Why not the more expensive 6? Also, playtime…rubbish compared to Anker. So if you want a few hours of full bass abd volume? Go for it. Otherwise, don’t bother. Especially for Carnival!

### 1/5 — How can they not get this right

*2026-08-23, version 6.9.33*

Both JBL Flip 6s are connected & the JNL Portable app recognizes that less than 50% of the time. So frustrating/ maddening in fact. Can’t get the app to recognize they are connected even when music is playing from my iPhone through the speakers. It actually makes the speakers perform worse.

### 1/5 — No JBL 4Ever

*2026-08-23, version 6.9.33*

has never worked on any ipad. finds the ipad but never connects, even if ipad next to JBL 5 speaker. worked in past on iphones.

### 1/5 — Faulty App, it needs to be overhauled, everything doesn't work. This app is absolute garbage!

*2026-08-18, version 6.9.33*

Use it for one JBL speaker the, Go 4. I'm convinced this gives incorrect readings of the battery all the time. I don't think it updates or adjusts its default calculations for battery consumption when the user changes the EQ. I use a custom bass heavy EQ with higher ends pretty much level. 

It would be nice if this app gave notifications of low battery too, you'd think it's a no brainier.

It would also be nice, if they updated their speaker to make its own low battery sound. It actually ridiculous how the Go 4 has a tiny light indicator ON THE SIDE to notify you of low battery WITHOUT a low battery sound for flip's sakes.

Also the JBL Go 4, not just mine, shuts off RANDOMLY. This happened from 6months after I got it. I thought it was my specific speaker after a year I sent it to them to fix, they sent me back brand new JBL speaker. That issue of the old speaker also happens to this one too from the box. You'd think it's a battery degradation issue but since I got the new one and it still happens I'm convinced it's a software issue. 

The useless app I can't even rely on because I'm convinced its battery readings are absolutely a guess and gimmick. Only thing that works about this app is the EQ that's it.

Now I came here to do a review of how this useless app can't even scan my speaker anymore when my phone is clearly connected to it playing music. I've tried all methods from yesterday and this useless app won't sense the speaker so I can't even see and change the EQ.

### 1/5 — Unusable

*2026-08-17, version 6.9.33*

Can’t connect the device at all. Someone should update it or try and fix it atleast. Terrible

### 1/5 — Bricked my flip 7

*2026-08-10, version 6.9.12*

This app bricked my JBL Flip 7. After I changed the display name for my speaker from this app, it bricked my jbl. Bluetooth stoped working entirely after that and hard reset wouldn’t work. Had to send it back to where I purchased for warranty.

### 1/5 — Used to work great

*2026-08-09, version 6.9.12*

But can’t connect to my boombox 3 anymore

### 1/5 — Dumb

*2026-08-07, version 6.9.12*

Kind of dumb. I wanted to make the bass more strong on my JBL flip 6 and google told me to download the app to change it. It did not work. Total waste of storage! I LOVE the speaker though…

## Most praised reviews (10 highest-rated)

### 5/5 — the one and only

*2026-08-26, version 6.9.33*

I have too many JBLs to count for a reason.

### 5/5 — JBL

*2026-08-25, version 6.9.33*

This little box jams pretty damn hard.

### 5/5 — JBL portable

*2026-08-25, version 6.9.33*

Es muy buena aplicación

### 5/5 — Easy!

*2026-08-25, version 6.9.33*

JBL 4 Life!!

### 5/5 — Flip 4’s

*2026-08-24, version 6.9.33*

We’ve used JBL in our studio, rehearsals and tours. JBL has its own DNA across all systems. Even Flip 4’s linked in stereo in the JBL app.

### 5/5 — JBL

*2026-08-24, version 6.9.33*

Brillant speaker for price and size. Only downfall is battery don’t last nearly as long when on full volume.

### 5/5 — Awesome speaker/product

*2026-08-22, version 6.9.33*

Awesome speaker and design! Great sound and app controls

### 5/5 — Jbl

*2026-08-14, version 6.9.12*

Jbl will remain the best

### 5/5 — Boombox 4

*2026-08-12, version 6.9.12*

I got da boombox4 and it’s crapping on everything

### 5/5 — Awesome speaker

*2026-08-11, version 6.9.12*

I like it so much 🙂✏️✏️✏️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
