# J.Crew — Access to exclusive drops

> J.Crew app for exclusive fashion drops, loyalty rewards, and shopping. (iPhone/iPad app by JCrew Group INC.)

- Source: https://appshunter.io/ios/app/jcrew/id1636531300 (this page in markdown: same URL + `.md`)
- Developer: [JCrew Group INC](https://appshunter.io/developer/1454170923)
- Category: Shopping
- Price: Free
- Rating: 3.00/5 from 878 App Store ratings · 333 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 154 MB
- Languages: American English
- Released: 2023-05-16
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jcrew/id1636531300/reviews.md

## What is J.Crew?

Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… 
 
SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. 
 
EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access.
 
DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. 
 
P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. 
 
J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy

## Key features

- Exclusive drops access
- Shop new arrivals
- Save for later
- Faster checkout
- Loyalty program
- Behind-the-design content
- In-store event updates

## What do users think of J.Crew?

Overall sentiment: positive

**Pros**

- 🚀 Smooth and fast app
- 👍 Clean and beautiful design
- 💡 Loyalty program and birthday offers
- 🚀 Seamless shopping experience
- 👍 Intuitive navigation

**Cons**

- 🐛 Bugs and glitches
- 🔍 Missing features from website (e.g., favorites, filters)
- 🔍 Inconsistent behavior compared to website
- 🔍 Requires login to browse

**Commonly reported bugs**

- App crashes and freezes
- Inventory and pricing inconsistencies between app and website
- Login and account issues
- Inability to access past orders and saved items

**Most requested features**

- Add favorites/wishlist feature
- Improve filtering and sorting options
- Incorporate in-store pickup
- Provide more detailed product information
- Sync app and website experience

## Recent user reviews (10 of 333)

All indexed reviews: https://appshunter.io/ios/app/jcrew/id1636531300/reviews.md

### 5/5 — Timeless

*2026-08-23, version 2026.11.0*

The app is great. The clothing is better. They’re high quality classics. I wear them forever because they’re truly timeless. I’ll always be a loyal customer.

### 3/5 — Love the app, please fix your filters!!!

*2026-08-20, version 2026.11.0*

Love the app, thank you, but I am still forced to use web. Your filters are SO non user friendly. Did you usability test them? First, when selecting size, say 6, it includes numeric clothing size 6 and shoe size 6. And what is even more challenging is that EVERYTIME I select a size it brings me back to the top. For the love of … users, PLEASE fix this as many of us often select size ranges, not just one size.

### 3/5 — Allow cart time for shoppers

*2026-08-14, version 2026.10.0*

Another shopper shouldn’t be able to get an item in my cart sooner than 30 mins.  Allow app shoppers time to make purchases before someone else beats them to it.  It’s stressful shopping.

### 2/5 — Bad app

*2026-07-29, version 2026.10.0*

Glitchy, made it harder to browse when opening an email link. Advertising is working and your own app is making it harder to convert

### 5/5 — Support is the best!

*2026-07-27, version 2026.9.0*

I needed assistance & support came through so fast!  They are the best I’ve seen in a very long time! Kudos!

### 1/5 — Abysmal

*2026-07-26, version 2026.9.0*

An abysmal app that matches an abysmal website from what is now an abysmal company. I cannot make a purchase without the page crashing. This has been an issue with J Crew for a very long time. It baffles me that this company in the year 2026 cannot create a functioning online shopping experience. I will instead continue shopping at competitors who actually care about customer experience.

### 5/5 — Quality

*2026-07-16, version 2026.9.0*

I find the clothes to be too quality and class pieces!

### 5/5 — Love

*2026-06-30, version 2026.8.0*

Love love j.crew. The beauty and simplicity. Timeless.

### 5/5 — I love jcrew

*2026-06-27, version 2026.8.0*

I have bought all my clothes from j crew the clothes fit my personality the quality the style it’s all me

### 1/5 — Apple sign in not working

*2026-06-27, version 2026.8.0*

Signing in w/ Apple does not work - leads to page where passkey button does not work. Deleting due to this.

## Frequently asked questions about J.Crew

### What does the J.Crew app do?

The J.Crew app provides exclusive access to new fashion drops and helps users build their wardrobe. It allows for browsing new arrivals, saving items, and features a streamlined checkout process. Users can also earn rewards through the J.Crew Passport loyalty program.

### What are the key features of the J.Crew app?

Key features include exclusive access to new arrivals, the ability to save items for later, a faster checkout experience, and earning rewards through the J.Crew Passport loyalty program. It also offers insights into design processes, in-store events, and customer reviews.

### Is the J.Crew app free to use?

Yes, the J.Crew app is free to download and use. There are no upfront costs associated with accessing its features. While the app itself is free, purchases made through the app will incur costs.

### Who is the J.Crew app for?

This app is designed for J.Crew customers and fashion enthusiasts who want exclusive access to new collections, loyalty rewards, and a convenient shopping experience. It's for individuals interested in staying updated on the latest trends and offers from the brand.

### How does the J.Crew loyalty program work in the app?

Users can sign into their J.Crew Passport account through the app to earn rewards. The more you shop via the app, the closer you get to unlocking new levels of access and benefits within the loyalty program.

## Version history (last 5 releases)

### 2026.11.0 — 2026-08-17

- Performance Improvements
- Bug Fixes

### 2026.10.0 — 2026-07-27

- Loyalty experience updates
- Bug fixes

### 2026.9.0 — 2026-07-09

- Performance Improvements
- Bug Fixes

### 2026.8.0 — 2026-06-22

- Performance improvements
- Bug fixes

### 2026.7.0 — 2026-06-08

Bug fixes and improvements

## Apps similar to J.Crew

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ZARA](https://appshunter.io/ios/app/zara/id547951480) | 4.8 (413,205) | Free | Shopping |
| [Gap: Apparel, denim and more](https://appshunter.io/ios/app/gap-apparel-denim-and-more/id326347260) | 4.9 (387,629) | Free | Shopping |
| [Nordstrom Rack: Shop Deals](https://appshunter.io/ios/app/nordstrom-rack-shop-deals/id853330019) | 4.9 (742,111) | Free | Shopping |
| [Macy's: Shop, Save, and Earn](https://appshunter.io/ios/app/macys-shop-save-and-earn/id341036067) | 4.9 (2,339,682) | Free | Shopping |
| [Old Navy: Shop for New Clothes](https://appshunter.io/ios/app/old-navy-shop-for-new-clothes/id342792281) | 4.9 (1,460,742) | Free | Shopping |
| [MANGO - Online fashion](https://appshunter.io/ios/app/mango-online-fashion/id372216941) | 4.9 (56,352) | Free | Shopping |

## More apps by JCrew Group INC

- [Madewell](https://appshunter.io/ios/app/madewell/id1545013661)

All apps by JCrew Group INC: https://appshunter.io/developer/1454170923

## Related topics

[j crew](https://appshunter.io/ios/topics/j-crew) · [j crew factory](https://appshunter.io/ios/topics/j-crew-factory) · [j crew outlet](https://appshunter.io/ios/topics/j-crew-outlet) · [j crew factory outlet](https://appshunter.io/ios/topics/j-crew-factory-outlet) · [j crew passport](https://appshunter.io/ios/topics/j-crew-passport) · [ann taylor](https://appshunter.io/ios/topics/ann-taylor) · [loft](https://appshunter.io/ios/topics/loft) · [the loft app](https://appshunter.io/ios/topics/the-loft-app) · [brooks brothers](https://appshunter.io/ios/topics/brooks-brothers) · [jay pay](https://appshunter.io/ios/topics/jay-pay) · [xcrew](https://appshunter.io/ios/topics/xcrew) · [loft app](https://appshunter.io/ios/topics/loft-app) · [jz styles](https://appshunter.io/ios/topics/jz-styles) · [banana republic](https://appshunter.io/ios/topics/banana-republic) · [the loft clothing](https://appshunter.io/ios/topics/the-loft-clothing) · [loft clothing](https://appshunter.io/ios/topics/loft-clothing) · [lands end clothing](https://appshunter.io/ios/topics/lands-end-clothing) · [banana republic factory outlet](https://appshunter.io/ios/topics/banana-republic-factory-outlet) · [jwear fit](https://appshunter.io/ios/topics/jwear-fit) · [banana republic factory](https://appshunter.io/ios/topics/banana-republic-factory)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*