# JD Sports: Clothing & Shoes — user reviews > 395 indexed App Store user reviews of JD Sports by JD Sports Fashion Plc, rated 4.82/5 from 48,910 ratings. - Source: https://appshunter.io/ios/app/jd-sports-clothing-and-shoes/id690602681/reviews - App overview in markdown: https://appshunter.io/ios/app/jd-sports-clothing-and-shoes/id690602681.md ## Newest reviews (12 of 395) ### 2/5 — App is not modern, slow and often hangs. *2026-09-02, version 7.8.0* The app is poorly made. It is not modern and also does not navigate between screen smoothly - it is juddery. The postcode search for the checkout is broken and it seems to not recognise my postcode nor a local town, and not even a local city! Very disappointing from such a big company! ### 2/5 — Glitch *2026-09-02, version 7.8.0* There is a glitch. Even though it has all the permission for location it still shows the price in GBP (£) where i should be getting the price for AUD ($). ### 3/5 — Payment Issues *2026-08-29, version 7.8.0* Repeatedly failed (twice) ### 3/5 — Won't Change Currency in App *2026-08-23, version 7.7.1* App won't auto change to our country's currency even with our address and info put in ### 1/5 — App won’t register my home town for click & collect *2026-08-22, version 7.7.1* I’ve tried numerous times to put my local store (city name) in the box for click & collect but it won’t register. No luck with postcode either. Missed a special Blue Light promotion because of this. I’ve c&c’d many times from my local store before, so no idea why. ### 3/5 — App sucks *2026-08-21, version 7.7.0* App is super slow and no delivery methods means you can’t place an order ### 2/5 — Recent update deleted my wish list *2026-08-20, version 7.7.0* 5 years plus wish list deleted when I updated to the last version ### 1/5 — Rubbish *2026-08-20, version 7.6.3* I’ve been trying to buy 7 items all night but would not allow me to use Apple Pay. In the interim I used Apple Pay for M&S and Next. Both worked perfectly! I ended up asking chat GPT for help and I ended up stripping back to one item that I wanted the most, school shoes! Absolutely ridiculous and outrageous the stress and time I have spent trying to sort this out for hours on end. I would expect an explanation for this problem at your end and compensating for my inconvenience along with frustration it has caused ### 1/5 — I choose what i want but don’t complete the order *2026-08-19, version 7.6.3* Bad website server ### 1/5 — Online issues *2026-08-19, version 7.6.3* Couldn’t access bank to pay via Klarna. Made ordering a pain & more expensive than I wanted it to be outright !! ### 1/5 — Would not accept Apple Pay *2026-08-19, version 7.6.3* So difficult to make this order! It would not accept Apple Pay, or PayPal on the app or website! I had to sign in again and put my card details in. Confusing and inconvenient ### 1/5 — Bad ordering experience *2026-08-16, version 7.6.3* Bad experience on website. Had 20 % off voucher code and wouldn’t let me select click and collect which it always does. Therefore not allowing me to benefit from my voucher!!! Then when I tried to place order tried to tell me I’d not selected a delivery address, when it would give me no options whatsoever! Sort this out JD! ## Most critical reviews (10 lowest-rated) ### 1/5 — Wrong size *2026-09-02, version 7.8.0* Sadly the trainers I ordered in a size 4 arrived in a size 4.5 so not all the hassle of returns and reordering ### 1/5 — Currency in GDP *2026-08-28, version 7.7.1* Won’t change to CAD ### 1/5 — Deleted wish list *2026-08-26, version 7.7.1* Deleted my wish list ### 1/5 — No school bag delivered on time *2026-08-26, version 7.7.1* Ordered a school bag for my son a week early then it said it would be delivered a day before he goes but it ended not being delivered but he ended up devastated without a school bag and felt terrible on his first day because he had no new bag and all his friends did ### 1/5 — Painful *2026-08-26, version 7.7.1* It’s such a painful app. Slow, glitches, I have tried to reset my password and it still hasn’t reset. It’s terrible. ### 1/5 — Faulty update *2026-08-26, version 7.7.1* The latest update defaults to the British version. All stock and prices are for UK only. The app does not recognise Australian members by log in, even by attempting to reset your password. Changing the region through app settings or deleting then downloading, does not remedy the matter, either. ### 1/5 — Location *2026-08-26, version 7.7.1* App isn’t showing aus ### 1/5 — Australia missing *2026-08-24, version 7.7.1* app is showing UK price details australian details is missing ### 1/5 — Useless App Don’t Waste Your Time *2026-08-24, version 7.7.1* The App is an absolute and total waste of Time. Can no longer log in, can’t create an Account, Country not recognised. Don’t bother downloading the App ### 1/5 — Customer service is abysmal *2026-08-22, version 7.7.1* The worst customer service in history absolute joke of a store ## Most praised reviews (10 highest-rated) ### 5/5 — Don’t ship to Canada *2026-08-31, version 7.8.0* Fix it ### 5/5 — Fred Perry *2026-08-27, version 7.7.1* I love Fred Perry and JD Sports have great bargains on here ### 5/5 — JD Sports shopping *2026-08-21, version 7.7.0* JD app is okay and shopping is very flexible. Also it’s lots of different brands to choose from. You never know what show up and surprise you. ### 5/5 — Easy to use *2026-08-20, version 7.6.3* Good app easy to use. ### 5/5 — 👍💯💯🔥 *2026-08-19, version 7.6.3* I’m 13 and I bought a shirt really nice and easy ### 5/5 — Zam *2026-08-19, version 7.6.3* Very friendly ### 5/5 — Highly recommend *2026-08-18, version 7.6.3* Ordered my son’s trainers and got £90 in JD status credit. £30 off the JD status game got myself 2 pairs of trainers for free ### 5/5 — App is awful *2026-08-18, version 7.6.3* App doesn’t allow you to click and collect anymore and it constantly freezes/crashes. All of my past orders changed into Euro currency for some random reason and most orders were deleted from my order history. Whoever was behind the app update needs sacking! ### 5/5 — Back to school *2026-08-12, version 7.6.3* Very pleased with my order all in one place thanks jd ### 5/5 — Summer madness *2026-08-12, version 7.6.3* The wealth of clothing that is on offer, has me spending mad money out here!! But I luv it!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*