# JD Sports — user reviews > 381 indexed App Store user reviews of JD Sports by JD Sports Fashion Plc, rated 4.82/5 from 48,910 ratings. - Source: https://appshunter.io/ios/app/jd-sports/id690602681/reviews - App overview in markdown: https://appshunter.io/ios/app/jd-sports/id690602681.md ## Newest reviews (12 of 381) ### 3/5 — Won't Change Currency in App *2026-08-23, version 7.7.1* App won't auto change to our country's currency even with our address and info put in ### 3/5 — App sucks *2026-08-21, version 7.7.0* App is super slow and no delivery methods means you can’t place an order ### 2/5 — Recent update deleted my wish list *2026-08-20, version 7.7.0* 5 years plus wish list deleted when I updated to the last version ### 2/5 — App freezing *2026-08-14, version 7.6.3* App freezes when clicking on certain product ### 1/5 — Ordering bugs *2026-08-12, version 7.6.3* I’ve tried ordering many times and all of them either say address wrong when I spelt it correctly does the buttons don’t open so I can’t select delivery and it’s made me do this multiple times and still does work ### 2/5 — Needs work *2026-08-11, version 7.6.3* Multiple issues- store locator and language buttons both in the top left/right corners cover the time/date and battery on ipad. Also no BACK button and swipe right to GO BACK↩️ not working. Swipe right works in safari and other apps so a JD app only problem. ### 1/5 — Cannot shop in Australia *2026-08-11, version 7.6.3* I have been using JD sports for quite some time now and used to have an account to keep track of everything but now it has vanished. Australia is not even in the list of countries and we cannot even make an account to shop here. No help is available and we cannot even manually do anything. Need to have this issue fixed asap! ### 3/5 — Good *2026-08-11, version 7.6.3* Couldn’t find option for express shipping ### 1/5 — Ref: Experience *2026-08-08, version 7.6.3* Draft: Respectfully, Mhesen M22. Grazie! The Detailed Opinion Was Fair Without Being Rude! Presently Good Enough For Me! Sir../ Madam.. ### 1/5 — Difficult to use *2026-08-08, version 7.6.3* Don’t allow me to use a gift card and won’t accept store pickup from any store ### 1/5 — App update *2026-08-07, version 7.6.3* Absolute garbage. You got to go thru numerous hurdles to get to (football offers) which before was just two clicks. You place a product in your wishlist and then you have to start all over again because the idiots have taken out the go back tab. ### 1/5 — Randomly logs me out *2026-08-06, version 7.6.3* I get logged out and when I enter the CORRECT email and password it says that it’s incorrect It also doesn’t send me any emails to reset my password so I’m stuck logged out ## Most critical reviews (10 lowest-rated) ### 1/5 — Customer service is abysmal *2026-08-22, version 7.7.1* The worst customer service in history absolute joke of a store ### 1/5 — App won’t register my home town for click & collect *2026-08-22, version 7.7.1* I’ve tried numerous times to put my local store (city name) in the box for click & collect but it won’t register. No luck with postcode either. Missed a special Blue Light promotion because of this. I’ve c&c’d many times from my local store before, so no idea why. ### 1/5 — Rubbish *2026-08-20, version 7.6.3* I’ve been trying to buy 7 items all night but would not allow me to use Apple Pay. In the interim I used Apple Pay for M&S and Next. Both worked perfectly! I ended up asking chat GPT for help and I ended up stripping back to one item that I wanted the most, school shoes! Absolutely ridiculous and outrageous the stress and time I have spent trying to sort this out for hours on end. I would expect an explanation for this problem at your end and compensating for my inconvenience along with frustration it has caused ### 1/5 — I choose what i want but don’t complete the order *2026-08-19, version 7.6.3* Bad website server ### 1/5 — Online issues *2026-08-19, version 7.6.3* Couldn’t access bank to pay via Klarna. Made ordering a pain & more expensive than I wanted it to be outright !! ### 1/5 — Would not accept Apple Pay *2026-08-19, version 7.6.3* So difficult to make this order! It would not accept Apple Pay, or PayPal on the app or website! I had to sign in again and put my card details in. Confusing and inconvenient ### 1/5 — App is awful *2026-08-18, version 7.6.3* App doesn’t allow you to click and collect anymore and it constantly freezes/crashes. All of my past orders changed into Euro currency for some random reason and most orders were deleted from my order history. Whoever was behind the app update needs sacking! ### 1/5 — Bad ordering experience *2026-08-16, version 7.6.3* Bad experience on website. Had 20 % off voucher code and wouldn’t let me select click and collect which it always does. Therefore not allowing me to benefit from my voucher!!! Then when I tried to place order tried to tell me I’d not selected a delivery address, when it would give me no options whatsoever! Sort this out JD! ### 1/5 — Website *2026-08-15, version 7.6.3* Tried a few times before I got to purchase my goods. ### 1/5 — Awful app *2026-08-12, version 7.6.3* Stock updates are consistently wrong and never updated correctly, click and collection orders say available then won’t allow to choose a correct postcode or store, called help line and told they cant help in any way, awful experience and makes me want to shop elsewhere ## Most praised reviews (10 highest-rated) ### 5/5 — JD Sports shopping *2026-08-21, version 7.7.0* JD app is okay and shopping is very flexible. Also it’s lots of different brands to choose from. You never know what show up and surprise you. ### 5/5 — Easy to use *2026-08-20, version 7.6.3* Good app easy to use. ### 5/5 — 👍💯💯🔥 *2026-08-19, version 7.6.3* I’m 13 and I bought a shirt really nice and easy ### 5/5 — Zam *2026-08-19, version 7.6.3* Very friendly ### 5/5 — Highly recommend *2026-08-18, version 7.6.3* Ordered my son’s trainers and got £90 in JD status credit. £30 off the JD status game got myself 2 pairs of trainers for free ### 5/5 — Back to school *2026-08-12, version 7.6.3* Very pleased with my order all in one place thanks jd ### 5/5 — Summer madness *2026-08-12, version 7.6.3* The wealth of clothing that is on offer, has me spending mad money out here!! But I luv it!!! ### 5/5 — Best sports wear company *2026-08-11, version 7.6.3* Always coming through 💯 ### 5/5 — Jd *2026-08-06, version 7.6.3* If it comes fast I will always go there ### 5/5 — David Ultra *2026-08-05, version 7.6.3* Feedback --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*