# JD STATUS — user reviews

> 90 indexed App Store user reviews of JD STATUS by JD Sports Fashion Plc, rated 3.94/5 from 1,296 ratings.

- Source: https://appshunter.io/ios/app/jd-status/id6449736895/reviews
- App overview in markdown: https://appshunter.io/ios/app/jd-status/id6449736895.md

## Newest reviews (17 of 90)

### 3/5 — Frustrated

*2026-06-11, version 5.1.2*

For dats constantly saying updating site, so can’t see account balance but will let me shop.!! What is the issue. Frustrated buyer.!!

### 1/5 — Poor app

*2026-05-27, version 5.1.2*

Staff were brilliant in store selling the benefit of the app and getting cash back rewards sadly app doesn’t allow you to sign up or accept a valid email address which is useless

### 1/5 — Shocking app

*2026-05-20, version 5.1.2*

Absolutely shocking won’t just let you set up the app and either stay logged in or log in manually it wants you to constantly re set up the app and then it won’t let you add it to the Apple wallet and then after 2-3 times it says contact customer services is avoid getting it it’s not worth the hassle

### 1/5 — Tried 3 times to log in and always says invalid email

*2026-05-17, version 5.1.2*

Not good

### 4/5 — JD Ststus

*2026-05-16, version 5.1.2*

Invalid
Tried adding my email saying not valid. although it works on the JD sports app.

### 1/5 — Absolute con

*2026-05-12, version 5.1.2*

Every time I try to get or spend the cash, it asks for more details to confirm it’s me and then insists on opening a new account every single time, total farce , don’t waste your time . Had to click star to move on but wouldn’t even have given it one

### 1/5 — Stuck on create account

*2026-04-28, version 5.0.0*

Delete and reinstall still not bring up logging page just create new account give up

### 1/5 — Can’t get into the app yet I’ve registered

*2026-04-15, version 5.0.0*

Awful app !!! Haven’t been able to re log in since I set it up

### 1/5 — Useless

*2026-03-24, version 5.0.0*

Trying hard to log on to the app for the first time. Entering my email but apparently it’s wrong!!!  No it isn’t. And I’ve remembered multiple times now. Also my date of birth was wrong on screen even when I chose the correct date on the drop downs. Waste of time and effort, even logging on has problems!

### 1/5 — Can’t login

*2026-03-22, version 5.0.0*

Can’t login to my jd status when I’m putting my details in it’s saying email in use it’s like it’s trying to re sign me up instead of logging me in 😡

### 1/5 — Waste of time!

*2026-03-19, version 5.0.0*

I have tried several times to log in as I shopped at JD recently, but I opened the app to find out it had logged me out and when I open the app it straight away wants all my details, name, email etc phone number etc and then when I put my email in it said this email address is already taken! Useless app don’t bother wasting your time.

### 1/5 — Scam

*2026-03-08, version 4.7.0*

Went to jd 2 months ago and I haven’t got my money in my balance it’s been pending for the last 2 months. I went to jd last year and brought some stuff and my money did not even go in my account I should have atleast 7 pound. I’m really upset as I want my money I’ve been waiting for ages I even uninstalled the app and logged out. If anyone could tell me how to get my money or fix the issue let me know ASPAP ASAP ASAP.

### 1/5 — Services client déplorable

*2026-03-06*

J’ai envoyer un message pour reporter une erreur sur un achat de 103euros50 j’ai reçu 1euros à la place des 10euros la remise était sensé être de 10% j’ai pas eu de nouvelle depuis plus de 1semaine…

### 1/5 — Emails are not just gmail and hotmail.

*2026-02-11, version 4.7.0*

Can’t use this app as it refuses my email address. Probably because it has a .biz tld. Note to developers : there are lots of domain names in the world.

### 1/5 — Perte de mon compte !

*2026-02-04*

Je suis totalement déçu de cette application j’ai perdu mon compte en mettant déconnecter car j’ai voulu changer mon numéro de téléphone sa ne marchait pas j’ai voulu me déconnecter et me re connecter et j’ai plus accès du tout! En tentant de les contacter par mail j’ai jamais eu de réponse final pour m’aider que des galères ! J’ai perdu mes cash back vraiment nul !

### 1/5 — Programme de fidélité à revoir

*2026-01-17*

Le principe de fidéliser la clientèle, ok, mais avec une appli qui fonctionne sur le web ce serait mieux. Devoir se rendre en magasin pour bénéficier de l’argent c’est vraiment dommage.

### 1/5 — Buggy

*2026-01-16, version 4.7.0*

Won't accept my email address

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful app

*2026-08-02, version 5.3.0*

It is the most God awful app ever. I had £20+ on there and it logged me out. When i try to log back in it takes me straight to the sign up page and then says ‘user email already taken’, it just will not let me log back in. I’ve tried on two other phones as well. How can a billion pound company not afford to fix something as simple as an app??

### 1/5 — Rotten

*2026-07-24, version 5.2.0*

Already have a login, but when you load up the account it prompt you to make a new account and when you type in your details it says email already exists but no prompt for login.

### 1/5 — Rubbish

*2026-07-19, version 5.2.0*

Places a qt code in wallet but the app doesn’t have any log in details. So can’t access as the staff try instructing you to do so.

### 1/5 — Stuck

*2026-07-13, version 5.2.0*

I have acount aldready but the app stuck and it want me make a signup acount ?

### 1/5 — Ripped off

*2026-07-04, version 5.2.0*

Kicked me out the app in September not been able get back in since and they said i need access to my old phone number to get back in- when they know you don’t keep old numbers, so i asked for a gift card with the funds on I’ve got on my account they refused and the woman cut the phone off

### 1/5 — Scrap

*2026-07-02, version 5.2.0*

Doesn’t even link ur account atleast test ur app before u release it don’t bother downloading unless u want to piss about trying to sort it out

### 1/5 — Waste of time

*2026-06-16, version 5.1.2*

They will keep telling u about discounts but when u r checking out u will never see a JD status thing anywhere on app or safari. Total waste of time pushes u to give them some 50 details and at the end u get nothing.

### 1/5 — App has been updating last 3 days 😡🤬& just not working , workers at JD have no clue either!

*2026-06-11, version 5.1.2*

.

### 1/5 — Don’t bother

*2026-06-06, version 5.1.2*

Can’t log in, rewards disappear, customer service don’t exist

### 1/5 — Jk

*2026-06-02, version 5.1.2*

Terrible App, you can’t log in

## Most praised reviews (10 highest-rated)

### 5/5 — Jd status

*2026-08-17, version 5.3.2*

This jd status app is helpful because I can buy stuff and get payback and for the first time you shop you get 20% cash back, I relly like the app wish every shop has this .

### 5/5 — Download it

*2026-06-09, version 5.1.2*

I work in jd and have seen customers who have used up to £80 in rewards on tills. They’re always happy to scan their status code. Save it to wallet to avoid log ins and number changes etc. This app is super useful.

### 5/5 — JD grand littoral

*2026-04-18*

J’ai acheter 400 d’article  chez jd de grand littoral et je savais même pas que sa existait les compte de fidélité c’est la vendeuse qui m’a tenu au courant avant l’achat des article j’ai pu recevoir 80€ sur l’application car tout les 50€ dépenser on gagne 5€ de fidélité je vous conseil fortement d’installer l’application et pour toute les personne qui disent c’est faux apprenez a mettre vos information correctement en créant votre compte.

### 5/5 — VERY HAPPY

*2026-01-11, version 4.7.0*

Went to sales and managed to get a pair of Tiro Joggers and also Energised crew neck at a very decent price. Both are very comfortable to relax in

### 5/5 — Get that JD cash

*2025-11-28, version 4.6.0*

Great app and really good to ear JD Cash, would be a great feature to have the screen brightness automatically boosted when on the code page to help when scanning the QR code from the app in store.

### 5/5 — très bonne expérience

*2025-08-16*

Un accueil vraiment magnifique, de bons conseillers, chaleureux et professionnels ! L’organisation est impeccable, tout est clair et rapide.

### 5/5 — JD Avis

*2025-08-13*

JD statut est aussi bien que le magasin, le personnel est très agréable

### 5/5 — j’adore

*2025-07-15*

les employés sont aimables

### 5/5 — Belle expérience

*2025-06-28*

Très efficace et simple pour les utilisateurs

### 5/5 — Super

*2025-04-10*

Votre site est super il n’y a pas de bug ou d’autre chose pour nous énerver en magasin les vendeurs sont patients et sont super sympa bravo et merci JD.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
