# JD.ID Online Shopping

> Online marketplace for diverse products with discounts, fast delivery, and flexible payment in Indonesia. (iPhone/iPad app by Jingdong Indonesia Pertama, PT.)

- Source: https://appshunter.io/ios/app/jdid-online-shopping/id1060471174 (this page in markdown: same URL + `.md`)
- Developer: [Jingdong Indonesia Pertama, PT](https://appshunter.io/developer/1059277389)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.29/5 from 547 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 203 MB
- Languages: English, Indonesian, Chinese
- Released: 2015-12-01
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jdid-online-shopping/id1060471174/reviews.md

## What is JD.ID Online Shopping?

JD.ID is an online shopping application in Indonesia that you can rely on to shop from anywhere and anytime. With JD.ID, you are able to transact for your household needs, fashion, skincare items, gadgets, vacation tickets, and even pay for your bills and installments online. Shopping at JD.ID is practical, easy, safe, and products are guaranteed to be authentic and reliable.

There is no need to hesitate any longer, let’s join and download the application now, because you are guaranteed to benefit from it! Try the exciting shopping experience of shopping online with various attractive offers and the best prices especially for you.

Why choose JD.ID?
• Affordable Price and Abundance of Discounts
With price cuts, it allows you to shop for various products at a much more affordable price, allowing you to save more while shopping. Other than price cuts, there are lots of discounts every day.

• HARJOYNAS Promo Every Month
Celebrate HarJOYnas every month with Super Big Sale, shopping vouchers, cashback, flash sale, free shipping, and many more. Take advantage of the online shopping festival to fulfill all your daily necessities, lifestyle, groceries, and other needs.

• Lots of Cashback Awaits
Find various cashback in the JD.ID application, reaching up to hundreds of thousands of rupiah.

• Product Authenticity and Warranty
All of JD.ID’s products are guaranteed to be 100% authentic. And certain items, such as electronic devices, will get an official warranty. So, there is no reason for you to worry about shopping online.

• Fast Delivery and Free Shipping
JD.ID uses our own expedition for the shipment of all goods. Hence, we are able to guarantee fast delivery and product safety, especially for fragile items. 98% of packages in JABODETABEK and 85% of packages nationally are delivered within 24 hours. In addition, we provide free shipping service throughout Indonesia.

• Various Payment Method Options
For online payments, we provide a wide range of digital transaction options to suit your needs. We provide payments via Online Debit, Virtual Account, and Credit Card from banks in Indonesia. Other than that, payments through fintech services including Kredivo, Aku Laku, Ada Kami, Kredit Plus and ATOME could be used. Furthermore, there are also payment methods available through convenient stores, which are Alfamart, Alfamidi, DAN DAN, Indomaret, Ceriamart. You could also use your E-Wallet, such as Go-Pay and Link Aja.

• 0% Online Installment
With JD.ID, you do not have to worry about your bills, because you can make online installments with no interest. So, all your needs can be fulfilled without having to worry about interest repayment.

• Payment Method: COD + CSOD
We also provide offline payment methods, such as Cash On Delivery and Card Swipe On Delivery, to facilitate your comfort in online shopping. We are aware that not everyone is familiar with online payment methods, so we are here to help you conduct your transactions easily at home.

• Easy Payment Using Go-Pay
We are aware that Go-Pay is a popular E-Wallet choice among Indonesians. For that reason, we provide cheaper prices for shopping your favorite products using Go-Pay.

• Save More with Super Deals and Share Buy
Want to save more? You can join Super Deals at certain hours with big discounts. You can also purchase with other customers to buy products at a cheaper price.

• Get More Discount Using JDPoint
By shopping at JD.ID, you can increase your loyalty points. To earn these points, you can shop in a different category every month and review the products you have purchased. For additional points, you could connect your JD.ID account with your social media account. You can then exchange JD Points with shopping vouchers of up to 90%.

• Earn Additional Vouchers in JD Games
You are able to get free vouchers by playing JD Games during your spare time.

Got a question? Contact us:
https://www.jd.id/
Facebook/Twitter/Instagram: JDID
LINE: @jdid
JD.ID, Make Joy Happen!

## Key features

- Wide product selection
- Affordable prices and discounts
- Monthly promotions (HarJOYnas)
- Cashback offers
- Guaranteed authentic products
- Fast and free shipping
- Multiple payment options (installments, COD)

## What do users think of JD.ID Online Shopping?

Overall sentiment: mixed

**Pros**

- 🚀 Fast delivery and shipping
- ✅ Authentic and original products
- 💰 Good prices and frequent discounts
- 🎁 Free shipping promotions
- 👍 User-friendly interface and easy navigation
- 📱 Variety of products available
- ⭐ Reliable product quality

**Cons**

- 📞 No call center for customer complaints
- ❌ Poor customer service responsiveness
- 🚫 Lack of transparency in promotions and rewards
- 📦 Inconsistent shipping times
- 🔄 Difficult order tracking
- 💳 Confusing payment process
- 📧 Unsubscribe issues with newsletters
- 🐛 App crashes and image loading failures
- ⚠️ Sold-out items still purchasable without notification
- 🔙 Refund policy not honored despite terms

**Commonly reported bugs**

- Images not loading in app
- iOS app crashes on voucher pages
- Address format validation errors
- GoPay payment connection issues
- SMS reception problems
- Duplicate credit card charges
- App notifications spam

**Most requested features**

- iPad app with full landscape orientation support
- Improved customer service response time
- Better order status notifications
- Clearer promotion and reward communication
- Enhanced payment gateway integration

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/jdid-online-shopping/id1060471174/reviews.md

### 3/5 — tdk ada call center klu mau komplen bahaya

*2021-11-14, version 6.6.1*

bahaya krn tdk ada call center apabila ada kendala secara barang yg di jual barang mahal semua

### 5/5 — Great app!!

*2021-03-25, version 6.3.5*

Ini app mantep banget! Di Kirim dalam hari yg sama.

### 2/5 — Hadiah tidak transparan

*2021-01-10, version 6.2.4*

200 pembeli pertama dapat hadiah, tapi tidak ada pemberitahuan jelas dapat atau tidak, dapat atau tidak dapat jelaskan didepan, sehingga pembeli kalau beli dapat penjelasan tegas, bukan diimingi2 hadiah tapi tanda tanya. Kecewa

### 1/5 — Barang yg sold out bisa dibeli dibayar

*2020-11-30, version 6.2.0*

Dan tidak konfirmasi barangnya habis atau memberi kabar, harus sampai ditanya baru bilang barangnya habis, ampas

### 4/5 — Pengiriman Biasanya Cepat

*2020-11-26, version 6.1.8*

Agak inkonsisten. Seringnya cepet tp bbrp kali lama dan susah untuk trackingnya.

### 5/5 — Nona

*2020-11-15, version 6.1.7*

Barang sesuai dengan yg ori, mantap jiwa

### 5/5 — CMHO

*2020-11-13, version 6.1.7*

Reliable in product quality and process of delivering the product to customers. Keep up the quality and trusted reseller.

### 2/5 — bad

*2020-10-27, version 6.1.4*

respin customer service lambat. Keluhan pelanggan juga jarang direspin sekarang

### 5/5 — Sangat memuaskan recommended

*2020-09-24, version 6.1.0*

Sudah berkali2 belanja di JD id Ok banget terutama discount nya. Thx JD id

### 2/5 — Proses pembayaran kartu kredit membingungkan

*2020-09-01, version 6.0.8*

Pada saat proses bayar menggunakan KK, user interface membingungkan

## Frequently asked questions about JD.ID Online Shopping

### What can I buy on JD.ID?

JD.ID offers a wide range of products including household needs, fashion items, skincare, gadgets, vacation tickets, and allows you to pay bills and installments online. You can find everything from daily necessities to lifestyle products.

### Are the products on JD.ID authentic?

Yes, all products on JD.ID are guaranteed to be 100% authentic. Certain items, like electronic devices, also come with an official warranty, ensuring peace of mind for shoppers.

### What are the payment options available?

JD.ID provides a variety of payment methods, including online debit, virtual accounts, credit cards, fintech services (Kredivo, Aku Laku, etc.), convenience store payments, e-wallets (Go-Pay, Link Aja), Cash On Delivery (COD), and Card Swipe On Delivery (CSOD).

### Does JD.ID offer free shipping?

Yes, JD.ID provides a free shipping service throughout Indonesia. They also have their own expedition service to ensure fast delivery and product safety, with many packages delivered within 24 hours in JABODETABEK.

### Can I pay in installments on JD.ID?

Yes, JD.ID offers 0% online installment options, allowing you to purchase items without worrying about interest repayment. This makes it easier to fulfill your needs without immediate full payment.

## Version history (last 1 release)

### 6.16.0 — 2023-01-17

System improvements to provide a better shopping experience for you.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*