# Jeep® — user reviews > 1,267 indexed App Store user reviews of Jeep® by FCA US LLC, rated 4.80/5 from 111,613 ratings. - Source: https://appshunter.io/ios/app/jeep/id1515949178/reviews - App overview in markdown: https://appshunter.io/ios/app/jeep/id1515949178.md - Rating breakdown: 5★ 101,628 · 4★ 4,560 · 3★ 1,488 · 2★ 862 · 1★ 3,075 ## What do users think of Jeep®? Overall sentiment: negative **Pros** - 🚀 Basic features - 👍 Handy - 👍 Best vehicle experience **Cons** - 🐛 Doesn't work - 🐛 Rarely works - 🐛 Unreliable - 🐛 Doesn't update info - 🐛 Activation issues - 🐛 Logging out issues - 🐛 Face ID problems - 🤑 Too expensive **Commonly reported bugs** - Fails to add vehicle - Incorrect mileage and fuel data - Inconsistent performance - Frequent login issues **Most requested features** - Climate control options - Ability to share vehicle with other users - More vehicle status information - Notifications for theft alarm - Widget with basic commands - Ability to remove items from home screen ## Newest reviews (14 of 1,267) ### 3/5 — Needs improvement *2026-08-30, version 1.99.704* It takes too long to connect my jeep to perform actions, it’s laggy. ### 4/5 — Gladiator *2026-08-28, version 1.99.704* I really like the app. One thing I wish it did different was actively show if the vehicle was on or not when you auto start from the app. Same with the showing whether it was locked or unlocked. Instead of you the button show it’s active status. That would make the app perfect. ### 2/5 — Digital Glovebox broken *2026-08-26, version 1.99.704* Can’t see owners manual or anything else in the digital glovebox section. When I select any option, in that section, it will lead to generic video tutorials. Please fix. ### 3/5 — Sofware *2026-08-25, version 1.99.704* The sofware run too slow ### 4/5 — App could communicate better with Jeep *2026-08-23, version 1.99.704* Sometimes it takes forever for the app to find the Jeep to remote lock it. I like that I can find location of my Jeep and have valet alerts. ### 3/5 — Notice *2026-08-22, version 1.99.704* Wish I would able to get a notice if I leave the jeep and forget to shut the car down so or tell if the jeep is left running. ### 3/5 — It has potential *2026-08-21, version 1.99.704* Recently discovered the trip mode - too bad the trip cost is inaccurate. It should be pretty easy to calculate mileage cost but it’s not correct. ### 3/5 — Fix Face ID *2026-08-20, version 1.99.704* Through several versions of this app Face ID will randomly turn off. I go to use a feature that requires Face ID and it will ask for my passcode instead. I have to go back into settings and turn Face ID back on. This is ridiculous for an app that has been out as long as this one. Please address this. ### 4/5 — Suggestions *2026-08-19, version 1.99.704* I love the app for what it’s worth In case I lock my keys inside I can easily access them thanks to the app hot or cold days the app controls the temperature but a few things I think would help is a more accurate navigation system as to the location of your vehicle if someone else is driving and quicker access to lock and unlock the vehicle. It’s takes quite a while buffering before access is expected ### 4/5 — It’s great but… *2026-08-18, version 1.99.704* It’s a great app! But it runs pretty slow sometimes and the notifications don’t really pop up in the notification sections. ### 3/5 — More features would be nice *2026-08-18, version 1.99.704* It would be nice to see more features on the app like lock/unlock status, maybe a remote start feature with preset climate settings, and location of vehicle. ### 3/5 — Good but *2026-08-16, version 1.99.704* Needs more detail. Not take to dealer on everything. Updates on location etc are very slow. ### 2/5 — $15 for what ford gave me for free *2026-08-16, version 1.99.704* App works most of the time, but it doesn’t really do anything more than my ford app does, which is free compared to $15/month for this ### 3/5 — Jeep App review *2026-08-16, version 1.99.704* What the Jeep app offers is great and love it! But I just need it to work like it’s supposed to; constantly! It’s hit or miss and it feels like miss most of the time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not going to renew *2026-08-27, version 1.99.704* There’s really no benefit. Better off using cellular service than the wi-fi. I mainly got it for the WiFi so my kid didn’t have to connect to my cell but more times than not the WiFi doesn’t have a strong enough signal. I’m also consistently getting kicked out of the app and for some reason it never has the right password. I’ve reset it a few times and it will work for a little while but then goes back to not recognizing my password. I’ve been extremely frustrated with this app and the lack of support. I tried to email the app developer and I got sent to a Chrysler website that wants me to sign in or shop. My last resort for help is that someone from Jeep Connect see this review. Save your money, this app isn’t worth its non-convenience! ### 1/5 — Locking Doesn’t Work *2026-08-26, version 1.99.704* The remote start typically works, but I can never lock or unlock my vehicle with the app. It continuously tells me that something went wrong. It’s super frustrating. ### 1/5 — Frustrating *2026-08-24, version 1.99.704* This app is very slow and frustrating. Functions for paid subscribers are hard to locate and use. Not intuitive. The ad is cluttered with up sells and promotions. The the app is very slow. The user interface could use a total redesign. It takes several clicks to get to any useful function. Much of the time a red box appears and indicates that connection or function failed. Overall, for what this app cost on a monthly subscription and for the size of a company like JEEP, you would think that they could do a better job. ### 1/5 — Digital Glove Box Not Working *2026-08-24, version 1.99.704* The Digital Glove Box hasn’t worked in weeks. Supposed to get the owner’s manual and other features but only gives you Watch and Learn videos no matter what you choose. Don’t rely on this app for anything! ### 1/5 — Nothing really works *2026-08-23, version 1.99.704* And what does work, just barely does. Slow/laggy, just genuinely confoundingly poorly put together. It feels like a bad beta, at best. ### 1/5 — Latest version - more problems. *2026-08-22, version 1.99.704* Where’s the map to show vehicle location? Map doesn’t even appear in latest version. Jeep customer service says they hear about it all the time and there’s nothing they can do. Uconnect/SiriusXM Guardian says to contact Jeep. Brand new 2026, it’s not subscription related. ### 1/5 — Pointless *2026-08-21, version 1.99.704* Not sure the point of the App and it gets worse every release. Bought a used 2019 Ford F250 and the Ford app had remote start, door lock/unlock, navigation, service information and vehicle location. Buy a brand new Gladiator and I can see oil life and tire pressure. You get service information that is available in the menu of the vehicle and that’s about it. No options for anything else. ### 1/5 — Most dump App which I ever use *2026-08-16, version 1.99.704* This is the most dumb app which I ever use. No any options through this app, only lock and unlock the doors, no tracking of the car, no any information about the car. But half of the screen, you see the ad advertisement. ### 1/5 — Having problems *2026-08-16, version 1.99.704* I been having a problem with this app! I uninstalled and reinstalled it and it’s still not working. It’s saying my my not right and my face recognition not working. ### 1/5 — Pin malfunction *2026-08-16, version 1.99.704* The app is not accepting my PIN for whatever reason, but logging in online says that it’s the right PIN. Because of this, I’m unable to use the app’s features. ## Most praised reviews (10 highest-rated) ### 5/5 — Zulu’s Jeep Wrangler *2026-08-28, version 1.99.704* Better than expected ### 5/5 — super helpful loveeee *2026-08-24, version 1.99.704* easy to use. ### 5/5 — Muy bien *2026-08-23, version 1.99.704* Excelente ### 5/5 — Futures *2026-08-21, version 1.99.704* I love it ### 5/5 — Super functional and Helpful *2026-08-20, version 1.99.704* I absolutely love the Jeep app it is so user friendly and well laid out I love that I can check on things like oil changes and system statuses at anytime as well as lock and unlock my Jeep from my phone with ease ### 5/5 — Love the convenience *2026-08-18, version 1.99.704* Although there are keys to go with a vehicle, it’s super convenient to just have an app where you can look things up, or start the vehicle if your keys are not handy, or if you are not within range. I like the fact that I can get reminders for updates and such, and overall love this app. ### 5/5 — jeep wangler *2026-08-17, version 1.99.704* great app ### 5/5 — Remote on my phone *2026-08-16, version 1.99.704* I love it cause it’s easy to start up with the app instead of looking for my keys right away or digging in my purse for my keys to start ### 5/5 — Third Jeep since the pandemic *2026-08-15, version 1.99.704* I love it…started with the loredo altitude, then upgraded to the overland and now have the Summit. No issues with none of these trucks!!! ### 5/5 — Jeep wrangler 2025 *2026-08-15, version 1.99.704* Easy to use, smooth, and makes managing my Jeep super convenient. Everything I need is right at my fingertips. Highly recommend it to every Jeep owner! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*