# JeffConnect

> On-demand video doctor visits for common medical issues. (iPhone/iPad app by Thomas Jefferson University.)

- Source: https://appshunter.io/ios/app/jeffconnect/id968038571 (this page in markdown: same URL + `.md`)
- Developer: [Thomas Jefferson University](https://appshunter.io/developer/893651050)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 3.16/5 from 95 App Store ratings · 25 written reviews indexed
- Age rating: 12+
- Requires: iOS 16.0 · 144 MB
- Languages: English
- Released: 2015-04-08
- Data updated: 2026-07-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jeffconnect/id968038571/reviews.md

## What is JeffConnect?

Want to see a doctor now? Within minutes, we will connect you with a doctor so that you and your loved ones feel better, faster.
 
Download the JeffConnect app for free.
 
For life’s unexpected illnesses and injuries, JeffConnect allows you to schedule a video visit with a doctor around your lifestyle or availability. You can use JeffConnect whenever you want, but more specifically during unforeseen injuries or health issues, after your doctor’s office has closed, when traveling, or when you have transportation problems or mobility issues. 
 
We can help with many problems. Some examples include:
• COVID-19
• Allergies
• Asthma
• Bronchitis
• Cold, Flu & Cough
• Ear Infection
• Headache
• Insect Bites
• Joint Aches
• Nausea
• Pinkeye
• Rashes
• Sinus Infection
• Sore Throat
• Sprains and strains
• UTI
and more!
 
Our physicians will diagnose, advise, and recommend the best treatment solutions for your condition. You can also use JeffConnect for your children. Use JeffConnect from the comfort of your home or the convenience of your work. JeffConnect travels with you on your vacation too.
 
Privacy is extremely important to us, so JeffConnect ensures that your visit is secured and HIPPA compliant.
 
* This Service is not intended for emergencies.  If you are experiencing an emergency, call 911 immediately.

## Key features

- On-demand video doctor visits
- Schedule visits around your lifestyle
- Treats common illnesses and injuries
- HIPAA compliant
- Available for children
- Use from home or while traveling

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/jeffconnect/id968038571/reviews.md

### 1/5 — Don’t bother

*2026-07-27, version 10.28.0*

Jefferson Hospital virtual urgent care section on their website clearly states that the urgent care doctors can order bloodwork. I have pretty cut and dry symptoms of something that needs a blood test in the moment to confirm. And the doctor blew me off told me it was perimenopause because his wife has it. When my main symptom is not a per minimal symptom. Don’t waste your time. I’m out $69 almost an hour of my life and I don’t have the script that I need. 
And it’s not just this one doctor, I had disappointing calls on this before.

### 5/5 — Excellent app

*2026-05-11, version 10.28.0*

It’s definitely a lifesaver when you aren’t able to go to the ER, your PCP, or urgent care. I’ve had an awesome experience with this service every time I’ve tried it.

### 1/5 — Errors

*2024-09-24, version 10.25.5*

Two appts made by using my chart and both were cancelled because they were not in Philadelphia I have no option to pick city or state

### 1/5 — Its not responsive

*2024-06-22, version 10.25.5*

If the app direct me to another app like setting i have to go back redo the whole process on the app again over and over

### 3/5 — Unable to accept payment.

*2024-06-22, version 10.25.5*

That’s it. It’s not working

### 3/5 — Trouble with login

*2024-04-18, version 10.25.5*

This app isn’t recognizing my username or password even though I just changed it through the app!  It’s fine when it works, but this is ridiculous.

### 1/5 — New update, no changes

*2021-08-20, version 10.17.0*

Still doesn't remember password. Still charges $59 when copay is $5.

### 1/5 — The app quits every time I try to schedule a visit

*2021-01-03, version 10.13.1*

Don’t use it don’t waste your time

### 5/5 — Great!

*2020-12-02, version 10.13.0*

I’ve already used this app a few times this year and the doctors are so helpful each time. This has been a game-changer during Covid and makes me feel so much safer than visiting a doctor’s office and risking virus exposure.

### 5/5 — Highly recommended

*2020-11-11, version 10.13.0*

App works well with no problems thus far.  I’ve been using it for a few months while covid has been in full swing. The TeleDoc portion of this app works works great and has minimal wait times. You can view all of your past visits and look at your doctor notes. Downloading the my chart app is very helpful to view all of your test results from bloodwork or procedures done In the past.

## Frequently asked questions about JeffConnect

### What is JeffConnect?

JeffConnect provides on-demand video consultations with doctors for common illnesses and injuries. You can connect with a physician within minutes to receive diagnoses, advice, and treatment recommendations, all from the convenience of your location.

### What conditions can JeffConnect help with?

JeffConnect can assist with a wide range of common issues including COVID-19 symptoms, allergies, asthma, colds, flu, ear infections, headaches, insect bites, joint aches, nausea, pinkeye, rashes, sinus infections, sore throats, sprains, strains, and UTIs, among others.

### Is JeffConnect free to use?

Yes, the JeffConnect app is free to download and use. The service connects you with doctors for consultations, and while the description states the app is free, it implies that the consultations themselves may incur a cost, though this is not explicitly detailed.

### Who is JeffConnect for?

This service is designed for individuals who need prompt medical attention for non-emergency situations, especially when their doctor's office is closed, they are traveling, or have transportation or mobility issues. It is also suitable for parents seeking medical advice for their children.

### Is my visit private and secure?

Yes, JeffConnect prioritizes privacy and ensures that your visit is secured and HIPAA compliant. This means your health information is protected according to federal regulations.

## Version history (last 5 releases)

### 10.28.0 — 2026-05-01

Enhancements and Bug Fixes

### 10.27.0 — 2026-01-28

Enhancements and Bug Fixes

### 10.26.2 — 2025-09-16

Enhancements and Bug Fixes

### 10.26.1 — 2025-08-29

Enhancements and Bug Fixes

### 10.26.0 — 2025-08-27

Enhancements and Bug Fixes

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## More apps by Thomas Jefferson University

- [JeffConnect for Providers](https://appshunter.io/ios/app/jeffconnect-for-providers/id1189593869)
- [Jefferson Anesthesia](https://appshunter.io/ios/app/jefferson-anesthesia/id1456261268)
- [Jefferson Student Portal](https://appshunter.io/ios/app/jefferson-student-portal/id1592142144)
- [TJUAlumni](https://appshunter.io/ios/app/tjualumni/id6503001778)

All apps by Thomas Jefferson University: https://appshunter.io/developer/893651050

## Related topics

[jeffconnect](https://appshunter.io/ios/topics/jeffconnect) · [mychart jefferson health](https://appshunter.io/ios/topics/mychart-jefferson-health) · [my jefferson health](https://appshunter.io/ios/topics/my-jefferson-health) · [the jefferson health plan](https://appshunter.io/ios/topics/the-jefferson-health-plan) · [jefferson mychart](https://appshunter.io/ios/topics/jefferson-mychart) · [jeffconnect for providers](https://appshunter.io/ios/topics/jeffconnect-for-providers) · [jefferson health my chart](https://appshunter.io/ios/topics/jefferson-health-my-chart) · [jefferson health plans](https://appshunter.io/ios/topics/jefferson-health-plans) · [jefferson health](https://appshunter.io/ios/topics/jefferson-health)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*