# JellyFish Designer Cloud — user reviews > 111 indexed App Store user reviews of JellyFish Designer Cloud by Big Fish Automation, rated 4.60/5 from 4,566 ratings. - Source: https://appshunter.io/ios/app/jellyfish-designer-cloud/id1612868160/reviews - App overview in markdown: https://appshunter.io/ios/app/jellyfish-designer-cloud/id1612868160.md - Rating breakdown: 5★ 3,829 · 4★ 249 · 3★ 111 · 2★ 67 · 1★ 310 ## What do users think of JellyFish Designer Cloud? Overall sentiment: negative **Pros** - 🚀 Works fine - 🚀 LOVE LOVE LOVE - 👍 Love my Jellyfish - 👍 Love the lights! - 👍 Simply Amazing! - 👍 Works Perfectly - 👍 Love my JellyFish lights! - 👍 Easy to use and love the lights - 👍 Amazing **Cons** - 🐛 Can't reconfigure wireless - 🐛 Crashtastic - 🐛 Love the lights but I wish the app was better - 🐛 Lights - 🐛 Old app better. This is broken - 🐛 App does work - 🐛 Version 2.0 Ruined It - 🐛 App is terrible - 🐛 Should've went with a different company - 🐛 App needs work - 🐛 Doesn't work - 🐛 It Works...but - 🐛 Difficult user experience. No tech support - 🐛 JF Cloud not working - 🐛 Basics a challenge - 🐛 App Doesn't Load - 🐛 App Completely Broken - 🐛 App is trash - 🐛 Works okay - 🐛 App issues - 🐛 App not working - 🐛 App doesn't work - 🐛 Constant issues - 🐛 Lights are great!! The app needs a lot of work!! - 🐛 Worst Product , App and Customer Service - 🐛 App Doesn't Provide Enough Control - 🐛 Doesn't work for me - 🐛 Needs work - 🐛 This app is terrible. **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (10 of 111) ### 3/5 — Difficult to use app *2026-05-29, version 2.5.2* This app does not make sense to me. Where is the done button. Why is there two off buttons on my setting??? My mind is not understanding multiple identical buttons. I pick a light setup and think it’s ready for sunset only to have an older one lit up. Give me a done button please. ### 5/5 — LIPIDOC *2025-12-23, version 2.4.3* great fun changing colors each evening. ### 5/5 — Great lights *2025-11-22, version 2.4.1* I love them ### 5/5 — The Best permanent lighting *2025-11-21, version 2.4.1* Great features, the app is reliable and easy to use, great support, good process for planning and installing ### 2/5 — Glitchy *2025-11-21, version 2.4.1* App is a little bit laggy/glitchy ### 1/5 — Inoperable *2025-11-06, version 2.3.3* Make my lights work! ### 1/5 — Losing connection *2025-11-01, version 2.3.3* App constantly loses connection with controller ### 1/5 — Worst *2025-10-24, version 2.3.3* If you change your internet provider after installing these lights, you will never EVER be able to connect into your new WiFi and you will never be able to control your lights ever again. ### 3/5 — Needs work *2025-10-23, version 2.3.3* This app has become very user unfriendly. It’s not that easy to use it needs a software update desperately, it refuses to open ### 1/5 — Terrible *2025-10-23, version 2.3.3* The control on my phone is useless all l keep seeing is no zones worked once the nothing system is flawed and dosent work way to much money for some home depot light system ## Most critical reviews (10 lowest-rated) ### 1/5 — Scheduling *2026-09-02, version 2.6.9* For the past two months, my schedule has been working perfectly. However, within the last week, it has started reverting to a schedule with a pattern that I never preset. This happens every day like clockwork. I’ve tried resetting the control and redownloading the app, but neither has resolved the issue. I also do not have the Designer app and never have. At this point, it seems like this has to be a bug. ### 1/5 — Reconnect Issues *2026-07-08, version 2.6.7* Every time there’s a controller update, trying to reconnect is garbage. Did everything in the trouble shoot, still nothing ### 1/5 — New Update Bricked My Lights *2026-07-04, version 2.6.7* Why on earth would you release an app update that requires a firmware update that continuously fails? This has effectively bricked my ability to change my lights via my phone. Guys, it’s not that hard. Use Claude code if you have to. ### 1/5 — Flaky controller *2026-07-03, version 2.6.7* Very unreliable ### 1/5 — Utterly Disappointing…! *2026-06-30, version 2.6.7* I have tried for the last 2 months to get the app on my phone to control my lights, without any success. Tomorrow, l will reach back to the installer to see if they can help. I will update this review as necessary but as of right now (June 29, 2026), l am extremely frustrated and disappointed with this purchase and my experience since purchasing Jellyfish lights. ### 1/5 — Jellyfish *2026-05-18, version 2.5.2* Hard to keep the lights programmed. It is also difficult to program your own. ### 1/5 — Terrible app *2026-04-11, version 2.5.1* For the money you pay the app is really confusing and doesn’t seem to work very well not super happy with it when you want to customize lighting. ### 1/5 — App doesn’t work *2026-01-28, version 2.4.5* I’ve purchase Jellyfish lighting before they change to the iCloud version. Ever since jellyfish new iCloud App came out my system will not hold the program I choose. The next day the lights turn on to the same old light setting. If I want a new lighting setting I have to change it every day. I called and was told because my lighting is an older system I would have to pay, if I remember correctly it was over $100 to have someone come out and look at the system. I’m very disappointed in the service to correct my issue. ### 1/5 — Controller won’t stay connected *2025-11-28, version 2.4.1* Controller won’t stay connected. Several problems ### 1/5 — Good idea poor execution *2025-11-23, version 2.4.1* App freezes and requires a reset all the time. It is constantly “unable to find cloud server”. Changing the current scene or any customization requires you to force close and restart multiple times. When I asked about it after the install the answer was “ya, that’s normal”. ## Most praised reviews (10 highest-rated) ### 5/5 — Irwin’s *2026-08-22, version 2.6.9* We’d recommend this awesome lighting design for anyone considering installing lights. The company was fantastic and very professional ### 5/5 — Best Lights *2026-05-22, version 2.5.2* I love my JellyFish lights, and so do my neighbors! Great product and service. ### 5/5 — Love my lights!! *2026-05-05, version 2.5.2* Haven’t had Christmas lights on my house since 2007 because my fiancé passed away. So happy now❣️❣️ ### 5/5 — Nice *2026-04-05, version 2.5.1* Nice ### 5/5 — Jellyfish/‘s company’s name *2026-01-23, version 2.4.5* We love our new JellyFish Lights. They look amazing on the house. It adds lots of character and adjustability is endless.. Highly recommend Barineau landscape lighting. ### 5/5 — GET THESE LIGHTS *2026-01-22, version 2.4.5* What a great investment. So easy to use and the light show you can do is incredible. ### 5/5 — Jellyfish w/ no sting *2026-01-15, version 2.4.3* I have wanted Jellyfish Lighting on my house for sometime. After purchasing my latest home, I decided this was it, it was time. I was extremely pleased with my outcome. To begin with the price was extremely affordable, considering today’s market and the way things are priced. Then, there was estimate and consultation. Then there was the install. In every phase I was provided with excellent customer service. Everything was quick and easy. Especially the installers. I got professional installation in a timely manner with absolutely no interruption to anything else I was doing that day. I was given great patience and thorough instruction on how to use it, and how to get answers to any questions I may have moving forward. I would strongly recommend that if you would like easy, no care, and fantastic presentation lighting on your house, you would give Jellyfish Lighting a call. Hard to find things these days they’re actually worth what you pay, and this is one of them. ### 5/5 — Lights are great *2026-01-12, version 2.4.3* The lights are fantastic. The insulation went super quick. Benjamin and his crew were great asked all kinds of questions and answered them all as well. ### 5/5 — Great Investment *2025-12-25, version 2.4.3* These are a must purchase action item! ### 5/5 — Jellyfish lights *2025-12-24, version 2.4.3* Lots of fun! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*