# JENSEN DSP AMP SMART APP — user reviews > 70 indexed App Store user reviews of JENSEN DSP AMP SMART APP by NAMSUNG AMERICA, INC., rated 2.60/5 from 176 ratings. - Source: https://appshunter.io/ios/app/jensen-dsp-amp-smart-app/id1500890869/reviews - App overview in markdown: https://appshunter.io/ios/app/jensen-dsp-amp-smart-app/id1500890869.md - Rating breakdown: 5★ 46 · 4★ 14 · 3★ 18 · 2★ 17 · 1★ 81 ## What do users think of JENSEN DSP AMP SMART APP? Overall sentiment: negative **Pros** - 🎵 High-quality sound output and audio performance - 🎨 Color/LED customization features - 📱 Convenient Bluetooth control capability - ⚡ Reliable amp hardware functionality - 🔧 Digital signal processing capabilities - 🚀 Quick connection when working properly **Cons** - 🐛 Frequent app crashes and freezes - 📵 Persistent Bluetooth connection failures - 🔒 Features become inaccessible after amp connection - ⚙️ EQ settings disabled or non-functional when connected - 🔄 Settings reset to factory defaults unexpectedly - 📱 iPhone compatibility issues - 🎚️ Limited functionality with multiple amps - 😤 Poor developer communication and support - 🔌 App closes immediately after connection attempts - 🚫 Inability to customize settings despite advertised features **Commonly reported bugs** - EQ controls become grayed out/inaccessible after connection - App crashes when attempting to adjust settings - Bluetooth connection drops or fails to establish - Settings randomly revert to factory defaults - App displays incorrect settings when switching between amps - HPF/LPF mode stuck and unable to toggle - App closes to home screen during use - Connection requires app reinstallation to work - Passenger mode lock prevents feature access - Color mode gets stuck preventing other adjustments **Most requested features** - CarPlay integration for easier EQ adjustment - Ability to rename individual amps for multi-amp setups - Smooth amp switching without app restart - Manual override controls on amp hardware - Persistent settings storage to prevent resets - Improved iPhone app stability ## Newest reviews (10 of 70) ### 3/5 — Not bad but not the best *2025-08-12, version 5.6* Not the best but it has potential with more improvements.. Hoping this has future updates :) ### 4/5 — Great idea *2022-11-23, version 2.9* I love the idea of running the amp settings through Bluetooth bc it allows me to change my settings while at the head unit so it’s much more convenient than walking back and forth. There are a couple of downsides though. First you can’t rename the amp so if you’re running multiple amps it’s easy to get confused on what amp you’re fine tuning and change the wrong one. Second issue is the app is finicky in terms of switching from one amp to the next. The app gets confused and shows you the wrong settings, ex. When switching from the XDA94RB amp that is set to high pass filter and I switch to the XDA91RB amp my settings sometimes still show the previous amp settings. I have to close the app and re enter it on the amp I want, you can’t toggle back and forth inside the app smoothly. ### 3/5 — Connection issues *2022-11-12, version 2.9* Lately I’ve been having problems with my Bluetooth connection and I can’t find a way around it please help!! ### 3/5 — Can’t use EQ *2022-07-20, version 2.9* Why am I not able to use the EQ once connected to the amp while playing something? ### 1/5 — EQ doesn’t work !! *2022-02-09, version 2.9* So what’s up app developer?! Why haven’t you fixed this issue or even attempted to comment back to any of us regarding the EQ settings not working? I did the whole not hitting I’m a passenger and it was available for a sec then poof gone again!! This is very frustrating for all of us! Plz fix or at least comment back…. ### 2/5 — Range *2021-12-07, version 2.9* Stays in LPF mode. ### 2/5 — Problems *2021-12-06, version 2.9* App keeps crashing! ### 5/5 — App works perfect *2021-07-31, version 2.8* It does everything I expect it to do works great ### 1/5 — Please fix *2021-07-02, version 2.8* It keeps saying my settings are not normal so need to update app n fix it because this is really sad ### 1/5 — App will not connect to amp *2021-05-15, version 2.8* I have been trying to get the app to connect with my amp and it will not do it at all. Don’t waist your time with this product or anything else made by Jensen and there is no info on this problem anywhere ## Most critical reviews (10 lowest-rated) ### 1/5 — Mala aplicación en iPhone no funciona *2026-04-02, version 7.1* No funciona en iPhone ### 1/5 — Does not work *2026-02-21, version 7.1* The app keeps getting stuck on the color change mode when I pair it with the sub. No matter what I do. ### 1/5 — Doesn’t work as advertised. *2026-02-03, version 7.1* Bought this amp specifically because it shows it can be tuned from the app via Bluetooth. But once the amp is connected to the app, it locks you into LED light customization and you can’t do anything else. You get what you pay for I guess. When a company advertises a feature they don’t even support it tells you what they really care about. I’m returning the amp today. ### 1/5 — Worthless *2025-06-29, version 5.6* The app, or amp will constantly revert itself to factory settings bringing “full” setting back into speakers then causing a fault which resets the amp. Worthless. I will be switching out both. I should’ve known better than to buy the cheapest one available. ### 1/5 — No funciona en iPhone *2025-03-11, version 5.4* Mala no agarra ### 1/5 — Customize *2025-02-10, version 5.4* Doesn’t even let you customize ur settings when connected!!! Horrible app!!! ### 1/5 — Horrible app *2024-12-02, version 5.2* I downloaded the app. It will not connect the app and immediately as soon as it is done, trying to locate the amp it closes itself. I uninstalled and reinstalled the app with no success it’s trash ### 1/5 — Just doesn’t work?? *2024-07-02, version 3.2* When i first got my Jensen amp the app worked just fine and i could notice a difference when i played with the settings. After upgrading my phone i now cannot connect to my amp AT ALL. It won’t even show up, though it is clear the amp still has power and is connected to my subs and head unit. ### 1/5 — Jensen sap 1000 watt amp *2024-06-08, version 3.2* Powers up getting nothing out of it no sound at all ### 1/5 — Ehhh *2022-10-18, version 2.9* The amp is okay, I can’t use the majority of the abilities the app has as soon as I connect to the amp the options fade to where I can’t use them. I paid for all of them why can’t I use them? ## Most praised reviews (10 highest-rated) ### 5/5 — needs carplay *2025-08-16, version 5.6* amazing amp so far amazing sound ### 5/5 — Jensen 1200 *2024-08-21, version 3.2* Amp works great. Would like to see the app be able to be used on app CarPlay to make it easier to change the eq . ### 5/5 — The most baller amp control app there is *2024-02-22, version 3.2* This app is so cool I can control my amp color lighting and EQ and all sorts of other goodies. Instantly connected when I opened the app. ### 5/5 — Working perfect for me no problem *2023-07-29, version 3.2* Thanks ### 5/5 — Awesome just one complaint. *2022-03-31, version 2.9* I am using a 1200 watt mono block amp and I love it and the app the only issue I have is I set my eq for my sub and it’s good for a day but the next morning the slew settings are all reset back to default if you could look into this and make an update to fix it that’d be great it just gets annoying putting my eq where I had them the day before everyday. ### 5/5 — Good app *2021-10-25, version 2.9* Works well on my amp thanks for the features! ### 5/5 — 2012 🅒🅗🅔🅥🅨 🅔🅠🅤🅘🅝🅞🅧 🅛🅣 *2021-09-28, version 2.9* 🅛🅞🅥🅔 🅣🅗🅐 🅒🅞🅛🅞🅡🅢 🅣🅗🅐🅣 🅒🅗🅐🅝🅖🅔 🅗🅞🅞🅚🅔🅓 🅤🅟 🅣🅞 🅙🅔🅝🅢🅔🅝 12" 🅢🅤🅑 🅐🅝🅓 🅑🅔🅐🅣🅢 🅗🅐🅡🅓 ### 5/5 — Works great on my Chevy and my iPhone *2021-09-03, version 2.8* You just gotta make shore it says connected or your just playing on your phone ### 5/5 — Fusion marine head unit *2021-08-15, version 2.8* Polk audio Satellite patio speakers on our boats Sundeck, were underpowered by the head unit amp, I installed the Jensen 92RB. Downloaded the app onto my IPhone 8. Excellent everything works as advertised, tried all functions and everything is great, Speaker’s are now overpowered by the amplifier but the final tune is W O W ! My Wife thought we paid way too much for the speakers, I finally convinced her an amplifier was the only way to support the speakers. We danced for hours, Se was amazed. Thank You Jensen, for the little app Bonus. RBT “Happiness Is” 1987 Viking 45’ MY ### 5/5 — Amp and app are awesome *2021-08-07, version 2.8* App is awesome the digital signal processing is amazing. User friendly and quick response and connection. I’m using iPhone and works perfect. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*