# Jeppesen FliteDeck Pro — user reviews

> 96 indexed App Store user reviews of Jeppesen FliteDeck Pro by Jeppesen, rated 3.94/5 from 35 ratings.

- Source: https://appshunter.io/ios/app/jeppesen-flitedeck-pro/id530174852/reviews
- App overview in markdown: https://appshunter.io/ios/app/jeppesen-flitedeck-pro/id530174852.md
- Rating breakdown: 5★ 20 · 4★ 2 · 3★ 3 · 2★ 3 · 1★ 5

## Newest reviews (15 of 96)

### 3/5 — Not compatible

*2026-07-26, version 5.2.1*

I received an email from Jeppesen advising that a new version of FD Pro was available for download compatible with iOS 16 and later. I downloaded the latest version only to find that it would not run on iOS 16. When I queried this with Jeppesen they advised I would need to buy a new iPad!

### 3/5 — Why?

*2025-02-08, version 5.0.4*

Using iPad mini 4 and app keeps crashing.

### 3/5 — Problems with Updating Terminal Charts, Enroute and manuals

*2024-08-08, version 4.7.3*

The App regularly is unable to update the charts manuals and enroute data with server errors and leading to deactivating the app and loosing all data.

### 3/5 — WX feature doesn’t work

*2024-06-11, version 4.7.3*

Switching all features ON in Settings section of IPAD, then open App. Option is not appearing, settings show all features are off by itself.

### 2/5 — You Broke It!

*2023-07-21, version 4.7*

For some reason beyond my understanding the latest update cuts off your downloaded weather radar after 2 hours. What genius thinks every flight is only two hours long or that every user has internet access for flights longer in length. 

Additional issue. I've ensured that weather is downloaded prior to departure but have needed a taxi diagram. When I come back to the map after leaving cellular service and departed the airfield the wx radar is gone! I'll have turbulence and icing still but the radar return picturemis just gone. 

This last update is truly bad and has caused me so many headaches enroute all pertaining to wx!

### 2/5 — The app performance is bad

*2021-02-20, version 4.3.3*

I have the latest iPad pro and since the las jeppesen update the app performance decreased a lot. I paste a flight plan in the route section and takes quite some time to process everything, I try to delete a way point and the app lags, when selecting charts I hit the selection option and the app freezes for 5 seconds and then the selection appears.

This is really annoying for a really expensive package sold to airlines and not the performance expected from this company.

### 2/5 — App crush

*2021-01-29, version 4.3.3*

The app crushes whenever I switch to a different app and come back to it, also it switches to the departure airport when it opens not where I left it!

### 3/5 — crash beyond 4.2.1

*2021-01-22, version 4.3.3*

only 4.2.1 and below version works. two new versions both crash on openup.

ios 12.1.3

### 3/5 — Saved Flights

*2020-11-12, version 4.2.1*

The latest update has caused a mismatch in the saved flights load prompt and the actual flight that gets loaded.

### 1/5 — Not what I’d expect from Jeppesen

*2020-11-11, version 4.2.1*

I have now deleted this app three times on my iPad because it freezes on the loading screen. Thank god I’m in AZ and don’t have to use it in real IMC.

### 1/5 — Terrible

*2020-10-24, version 4.2.1*

1 Has to update every few days
2 update sizes are typically hundreds of Mbytes
3 will not update in the background, have to sit and watch it like it is a naughty child!

### 1/5 — Laggy and slow, but required to use it

*2020-10-15, version 4.2.1*

Like everyone else here, I am required to use this app per the company FOM. This app is a glorified pdf viewer (and a poor one at that). As a matter of fact, I’d say that this app is dangerous for pilots. Getting a last minute approach change in IMC and having to re-brief with this app is nightmare, especially when it freezes so often. A very lazy effort on the part of Jeppesen/Boeing.

### 2/5 — Not working on IOS 14 !!!!!!!!!!!

*2020-09-28, version 4.2.1*

So i just updated my ipad to ios 14 and the surprise was boom ....the app doesn't work anymore,

### 3/5 — Updates take too long

*2020-09-17, version 4.2.1*

Updates are required too frequently and take too long. Why is it that manuals update just about every week? Manuals update takes way too long. Update cycles should be synced so enroute terminal and manuals update at the same time.

### 3/5 — UIR/FIR

*2020-07-19, version 4.2.1*

Please make an option to hide uir/fir boundaries displayed on the maps.

## Most critical reviews (10 lowest-rated)

### 1/5 — 5.2.1 broke ios 16 compatibility

*2026-04-29, version 5.2.1*

On App Store claims this version is compatible with iOS 16. It is not.

Jepp site shows ios 18.7.3.  ???

### 1/5 — Unable to install

*2025-05-27, version 5.0.5*

The App is crashing when I open it. No support how to solve this problem

### 1/5 — Crashed

*2025-02-14, version 5.0.4*

Always crashes I coudnt use this app anymore İt says compatible with ipar air 2.

### 1/5 — App keeps crashing

*2023-10-20, version 4.7.1*

App consistently crashes. Shuts its self down.

### 1/5 — cannot open

*2023-07-30*

with the old iOS system,I can’t open the app,but the old one is
Ok

### 1/5 — Not Pro at all

*2021-06-07, version 4.3.3*

Collected 11 Gb data so far

### 1/5 — Version 4.3.2 is crashing with IOS 12.1.3

*2021-01-13, version 4.3.2*

The Apple store said that is compatible with iOS 12 or more. It came to my update, I did it and now the application is not running anymore. And I cannot downgrade to the previous version 4.2.1 which was working perfectly on my iPad Pro 11 with iOS 12.1.3
The jeepesen site put a requirement of iOS 13.4 or greater for this application to run. Why did Apple make me do this update with wrong information. Now I cannot use the application anymore for my work. Please help

### 1/5 — Never works

*2020-12-01, version 4.2.1*

This app never opens after the first use when installed.
I’ve reinstalled it multiple times and it has the same problem.
It opens the first time and does its initial updates. Then after I close it, it never opens again.

### 1/5 — Free app has better support

*2020-11-29, version 4.2.1*

Given how poor this app is managed I wonder if Jeppesen even care

### 1/5 — Crash

*2020-11-25, version 4.2.1*

Great app but every once in a while after I close it I am unable to launch the app again and it requires that I uninstall and then reinstall the app. This is the kind of thing that you want to be working when flying ifr but rather is the least reliable of any app I have.

## Most praised reviews (10 highest-rated)

### 5/5 — ipad air3 更新新版本进不去了，一直崩溃

*2025-01-25, version 5.0.4*

ipad air3 更新新版本进不去了，一直崩溃

### 5/5 — Airports

*2025-01-13, version 4.7.3*

I want to know why in my iPad the airports not download and in my friends iPad downloaded.

### 5/5 — Excellent app, few steps from perfection

*2023-05-25, version 4.7*

What a brilliant flight app, really can’t fault it in many ways! Missing a few features though. 

- Range Rings: Really useful for ETOPS alternate ranges/comparison plus for bingo fuel ranges
- Text vs Pen: Can’t always use Apple Pen on devices, so text on charts would make things much clearer for sure
- Pinch Ruler: Would be great that when you measure using the pinch ruler you could drop a marker pin at the end of the ruler to pint point where you’ve measured to for future reference/lat long finding.

### 5/5 — Simply brilliant

*2022-06-12, version 4.4.2*

Brilliant app. I’d love to be able to annotate the plates with a dedicated TEXT feature and not just pens.

### 5/5 — good EFB

*2021-09-21, version 4.4*

A good idea app but  sometimes scree just frozen and update little slowly

### 5/5 — Needs a newer model iPad but is then very very good

*2018-09-17, version 3.1.6*

Anyone using this is a professional pilot on a company subscription. It needs a powerful iPad and a fair amount of storage but then runs very well. Quite a lot of improvements over the years have made this a great tool and I rate it very highly. Easy to use, nice layout and makes updates and downloading routes etc. very easy.

### 5/5 — Update don't work - Now fixed

*2015-11-22, version 2.5.7*

I have been using FD Pro for a few years. It is a very good App but this is the second time that an upgrade makes the App unusable. 
ALL FIXED AGAIN AFTER A WEEK! 
Back to 5 star!

### 5/5 — Only thing missing is valid TAF

*2015-11-21, version 2.5.7*

This is a great app. Information enroute is readily available, although sometimes a little hard to find.  I would like to see TAFs remain accessible whilst valid. Currently they seem to disappear inflight with an expired message even though many TAFs are now valid for 30 hours.

### 5/5 — Great!

*2013-07-06, version v 1.1.6*

This app it's a must have tool for a professional pilot. It helps a lot with very nice information about the route, ATC's, communication frequencies etc...
Enjoy it

### 5/5 — Still waiting on a update

*2013-06-19, version v 1.1.6*

Airlines do not purchase the pro version!!! There are better products that will help improve your cockpit safety and pilot efficiency.  Jepp please read these reviews and update this app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*
