# Jeremiah's Italian Ice Rewards — user reviews > 293 indexed App Store user reviews of Jeremiah's Italian Ice Rewards by Jeremiah's Original Water Ice, Inc., rated 4.90/5 from 9,841 ratings. - Source: https://appshunter.io/ios/app/jeremiahs-italian-ice-rewards/id1353750799/reviews - App overview in markdown: https://appshunter.io/ios/app/jeremiahs-italian-ice-rewards/id1353750799.md - Rating breakdown: 5★ 9,206 · 4★ 351 · 3★ 89 · 2★ 38 · 1★ 157 ## What do users think of Jeremiah's Italian Ice Rewards? Overall sentiment: mixed **Pros** - 🍦 Delicious ice cream and gelato - 👍 Friendly and helpful staff - 🎉 Fun and inviting atmosphere - 💰 Affordable prices **Cons** - 🐛 App issues and bugs - ⏰ Long wait times during busy periods - 🚫 Inaccurate store information - 🙄 Frustrating app experience **Commonly reported bugs** - App freezes on location selection screen - Unable to log in or create account - Rewards not properly applied or tracked - Inconsistent app performance across devices **Most requested features** - Improve app functionality and stability - Add more ordering options in the app - Enhance rewards program and integration - Provide better customer support ## Newest reviews (20 of 293) ### 5/5 — David *2026-07-19, version 2.0* Great customer service and very informative for this new by. We got the sugar cookie and frosted animal cookie. So good. ### 5/5 — The Best *2026-07-16, version 2.0* The Best Icecream & Italian ice I’ve ever eaten. There my Place to go now. ### 5/5 — Jeremiah‘s *2026-07-04, version 2.0* The best Italian ice I ever ate ### 5/5 — Sweet treat *2026-07-02, version 2.0* It’s always a treat after a park fun ### 5/5 — Great location! *2026-07-01, version 2.0* The staff is what’s sweet. Wonderful attitude, atmosphere. Great for a late night snack in Youngsville! ### 5/5 — Ice cream is delicious *2026-06-23, version 2.0* Excellent, I recommend ### 5/5 — Amj *2026-06-21, version 2.0* Great place to go ! Delicious Italian Ice! Many Flavors 🩷 ### 5/5 — Great experience! *2026-06-20, version 2.0* Great location! Super clean, helpful staff 🤩 ### 5/5 — Excellent service thank you for having Darlene here. Love her happy spirit. *2026-06-15, version 2.0* Thank u ### 3/5 — Cleanliness *2026-06-15, version 2.0* I think the owner and manager should have the place cleaned up as the door to the entrance was smudged and dirty. I didn’t check behind the register but it should be wiped down when they are not super busy. When we got there, there were no customers. Just a friendly reminder. Ty for having the sugar free icee. ### 5/5 — Amazing employee *2026-06-08, version 2.0* She smiled and was pleasant throughout the transaction! You are lucky to have her! ### 5/5 — Nurse *2026-06-03, version 2.0* We live in Clemmons NC and drive the 29.7 miles just for Jeremiah’s. It’s the best and well worth it. ### 5/5 — Delicious and great service *2026-05-31, version 2.0* This exceeded expectations - the employees were wonderful and the options are all delicious. We felt the servings to be a generous size and great price! We will absolutely be back! ### 5/5 — Service *2026-05-31, version 2.0* Best location! Super nice team!!! ### 5/5 — Mango Coconut *2026-05-29, version 2.0* Fantastic flavors and the service and quality is great. ### 5/5 — Great Every time! *2026-05-28, version 2.0* The store on Cypresswood has such a pleasant staff. They great me with a smile and know my order. They take pride in serving every customer!! ### 5/5 — Great Service *2026-05-20, version 2.0* We came in with a large group and there was a long line at the drive thru. There was only one worker and she was amazing. She kept us informed and was working hard to get everyone’s order in a timely matter while maintaining a polite and cheerful attitude! All orders were done correctly and everyone was happy! Great Job! ### 5/5 — Italian Ice *2026-05-19, version 2.0* Delicious!! ### 5/5 — Ellen *2026-05-16, version 2.0* Great Service! ### 5/5 — First visit *2026-05-15, version 2.0* Absolutely delicious! We will be back, friendly helpful staff ## Most critical reviews (10 lowest-rated) ### 1/5 — App broken?? *2026-04-25, version 2.0* Logged me out. Can’t log back in— I used to be logged in when I first joined. It logged me out and saying the phone number is already connected to an account— I KNOW. I’m trying to log back in. I figured this was the only way to notify you all. Please fix this. Thanks ### 1/5 — QR code not working *2026-04-11, version 2.0* Went to use 40 points to get a free tadpole and went to redeem and it was telling the cashier that it wasn’t redeemable for this person. So she tried it with cashing my out and it still dint work. So I just paid for it. Got to my car to check and make sure it was taken off and it was!! Super frustrating. App/system needs to get fix. ### 1/5 — Service *2026-03-11, version 2.0* I went in to buy some ice cream and my cream was almost all melted, and I asked for another and they were rude an snarky and refused to give me another ### 1/5 — Don’t waste your time *2025-12-08, version 2.0* This app is great in looks but terrible in approach. 7 days to scan a receipt you forgot? Don’t waste your time patronizing Jeremiah’s or the app..it’s all gimmicky, franchizy loosely goosey approach.. trust me your loyalty will not be appreciated…hoops hoops hoops for a free ice cream..really? Byee ### 1/5 — Can’t recover account *2025-08-31, version 2.0* It says my phone number is already in use but it won’t let me recover the account using it. The email I thought was associated with it isn’t getting the password resets. So I can’t login or sign up. Aka I can’t use the app. Lost all my points too. Huge bummer. ### 1/5 — Unable to login or use app *2025-06-15, version 2.0* I tried to log into my account on this app and it requires me to verify my phone number, date of birth and favorite flavor. When I do, the app says “Whoops! Phone number has already been taken.” OF COURSE it’s been taken! It’s my account that I’m trying to log into! So I’m unable to use this app, view my points or use my rewards. This app is a waste which is such a shame because the items they sell are yummy. ### 1/5 — BAD GPS *2025-06-08, version 2.0* Says no stores in Naples ### 1/5 — Why claim? *2025-06-05, version 2.0* Why do I have to scan a receipt to claim my points? My name and account pops up when you put it in the computer, why don't you just add the points like every other loyalty program in the world? ### 1/5 — Slow and waste of time *2025-05-18, version 2.0* Terrible service add to wait nearly 20 mins for something I ordered 30 mins ago ### 1/5 — Horrible app *2025-04-26, version 2.0* App never works. It always says no Internet service even when I’m in my house. It freezes up a lot too ## Most praised reviews (10 highest-rated) ### 5/5 — I love this place. *2026-08-24, version 2.0* Jeremiah’s is spectacular. Their service and Italian ice is sensational. When I go to Jeremiah’s, I am never disappointed. I am grateful we have one in our community. ### 5/5 — Great Ices!!! *2026-08-23, version 2.0* I love the chocolate ices…and it comes with chocolate chips that make an outstanding combination. No more ice cream or frozen yogurt for me!!! ### 5/5 — Best Kept Secret in Weston *2026-08-17, version 2.0* Top notch customer service to go along with the best Italian Ice around. The Pina Colada is out of this world! ### 5/5 — Sweet treat *2026-08-15, version 2.0* Great customer service ### 5/5 — Best ever! *2026-08-12, version 2.0* The coconut ice is amazing! It brought me back to my childhood in the Bronx. 😋 ### 5/5 — First Timer *2026-08-08, version 2.0* My daughter & I loved it. Staff super friendly & helpful. ### 5/5 — Family fun! *2026-08-01, version 2.0* This place is awesome! ### 5/5 — Best ice cream *2026-08-01, version 2.0* My name is Natalie and whenever my family and l go we always have good customer service I always enjoy the ice cream/gelato and I hope you guys do to. I would recommend getting Jeremiah’s! ### 5/5 — Good *2026-07-30, version 2.0* Great ### 5/5 — A must try!!! *2026-07-19, version 2.0* We are from New England and came across Jeremiah’s and found the menu interesting and were intrigued to try it. Let’s just say it’s a must have every visit we make (several times) to Cape Coral. It’s my daughter’s absolute favorite and she wishes we had a Jeremiah’s back up north. It’s a must try and you won’t be disappointed. A few of our favorites are the cake batter, strawberry cheesecake, grasshopper, and S’mores. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*