# Jerry Safe House — user reviews > 350 indexed App Store user reviews of Jerry Safe House by Ketchapp, rated 4.70/5 from 7,585 ratings. - Source: https://appshunter.io/ios/app/jerry-safe-house/id6736687497/reviews - App overview in markdown: https://appshunter.io/ios/app/jerry-safe-house/id6736687497.md - Rating breakdown: 5★ 5,980 · 4★ 980 · 3★ 384 · 2★ 88 · 1★ 153 ## What do users think of Jerry Safe House? Overall sentiment: negative **Pros** - 🚀 Fast and engaging gameplay - 👍 Enjoyable art style and theme - 💡 Interesting base-building and resource management **Cons** - 🐛 Frequent crashes and glitches - 💰 Excessive and intrusive ads, even after paying to remove them - 🔚 Lack of content and progression after completing early levels **Commonly reported bugs** - Game crashes shortly after starting - Inability to restore purchases after updates - Ads causing the game to freeze or become unresponsive **Most requested features** - More levels and content updates - Improved ad-free experience for paid users - Additional base defense and customization options ## Newest reviews (13 of 350) ### 4/5 — Ads *2026-09-02, version 2.6.7* I bought the premium pack for no ads forever but I’m still getting forced and rewarded ads. The restore purchases button in settings is greyed out and won’t let me restore purchases. ### 2/5 — Too easy *2026-08-19, version 2.6.7* The game stalls out at the 39th task. You’ll get there in a day or two at most. Don’t waste your time. ### 4/5 — Ads *2026-08-15, version 2.6.7* If it didn’t have forced ads it would be perfect. Having them For speed ups is understandable but having a forced one in the middle of playing is my only set back ### 2/5 — Broken *2026-08-04, version 2.6.7* It’s a fun game, I rescued the girl from the prison and it said to return home. Now game is frozen and completely unplayable. Shame would have been 5 stars ### 2/5 — not worth $4.99 *2026-07-28, version 2.6.7* paid the $4.99 now I'm stuck at save Jane. I saved her but she won't move & walk out of the room. ### 3/5 — mission 39 *2026-07-24, version 2.6.7* not working mission save jane,i end all mini mission it's all,not working,she jumps only ### 3/5 — Good game but… *2026-07-23, version 2.6.7* JANE I CANT SAVE JANE, I SEEN ANOTHER REVIEW ABOUT THE SAME ISSUE. SO IM DELETING ### 2/5 — Не могу сменить язык в игре *2026-07-20* Настройки языка негде нет ### 4/5 — Game Bug *2026-07-17, version 2.6.7* I’m stuck on mission 39: Save Jane. Killed all the zombie, collected all resources, killed the boss. Now i standing next to Jane but the game won’t progress. I also reset the game. Boss response then I killed it again but still stuck. ### 2/5 — CHEECHNCHILL *2026-07-04, version 2.6.7* Good ### 2/5 — Adds!!! *2026-06-23, version 2.6.7* Lots of adds. Crazy amount of adds but it’s a fun game ### 1/5 — Not happy *2026-06-07, version 2.6.7* Paid for the game it has to many glitches rescuing the lady out the prison the piece disappeared so I couldn’t continue then deleted the game reinstalled it then I get to the lady and I can’t rescue her the game just stop working. ### 2/5 — Нет прогресса. *2026-06-04* Застрял на миссии 3. Чтобы открыть дверь нужен ключ, а его нигде нет. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreasonably amount of ads *2026-09-04, version 2.6.7* Unreasonably amount of ads ### 1/5 — Rip off! *2026-09-04, version 2.6.7* They gave up, now someone’s collecting pennies from ads. ### 1/5 — Too buggy! *2026-09-01, version 2.6.7* Had to restart game twice. Got stuck on mission 30 and couldn’t proceed any further. Second time just completed mission 30 and screen switched and got hung. I am through! ### 1/5 — Опять игра навернулась *2026-08-13* Игра в целом прикольная ,реклама бесит ,но терпимо Уже второй раз начинаю игру заново из-за того ,что после прохождения тюрьмы и спасения выживших игра перестает работать ,на экране просто огромная картинка ног главного героя и все ,ничего не происходит и если игру скачать заново придется опять начинать все заново ### 1/5 — Jerry safe house *2026-08-06, version 2.6.7* The game stuck at a stage and I cannot proceed It asks me to fix the pickaxe machine when the last piece has vanished so I’m stuck at the prison stage ### 1/5 — Миссия *2026-08-05* Не контактирует с Джейн ### 1/5 — Save Jane *2026-08-01, version 2.6.7* I can’t save Jane. So I can’t go any further. Is that the end of the game? I paid for the no ads and a little extra and that’s it for the game? ### 1/5 — Wish I could give negative stars. Frozen on Jane. Don’t download. Ripoff *2026-06-28, version 2.6.7* I see this has been a issue for awhile now. Apparently the devs don’t care or it would have been fixed. They just want their quick ad money and people to buy the initial upgrades. There is no customer support, no way to save progress or transfer it. Devs are in it for purely the money. Save your time and go elsewhere!!! Wish I could give negative stars! ### 1/5 — Frustrated *2026-06-24, version 2.6.7* Game must be glitching, I cannot rescue Bob in mission 26, I cannot leave area!!! Guess I will just delete the app since I can't get any help, too bad because it has potential to be fun!!! ### 1/5 — Soft locked *2026-06-07, version 2.6.7* I got soft locked in the prison level at mission 25 where you have to find the key can you please bring me back to mission 23 or 24 in a different area ## Most praised reviews (10 highest-rated) ### 5/5 — Finished *2026-08-27, version 2.6.7* Need more levels ### 5/5 — More *2026-08-27, version 2.6.7* The game is great! Add more, I see some coming soon areas! ### 5/5 — Game frozen *2026-08-23, version 2.6.7* GAME STILL FROZEN WILL NOT DO ANYTHING !!!! Please fix Love this game frozen! Please fix ### 5/5 — is it OK be *2026-08-06, version 2.6.7* evil Travis army ### 5/5 — Don’t get the greed *2026-08-01, version 2.6.7* Paid about 5$ for no ads but still have to watch ads to move ahead. ### 5/5 — Review *2026-07-31, version 2.6.7* I love it ### 5/5 — Awesome *2026-06-12, version 2.6.7* Just awesome ### 5/5 — Game won’t load *2026-05-06, version 2.6.7* The game is great and amazing But I’m Having trouble logging in and the game Won’t load up ### 5/5 — Done *2026-03-30, version 2.6.4* I’ve beaten the first three areas and there’s literally nothing for me to do! I hope you update the game soon! I just downloaded it yesterday. It was so much fun I couldn’t stop playing it so I’ve finished it all ### 5/5 — Fix please. *2026-03-23, version 2.6.7* I got to get to Jane and it well not let me get her or go on in the game.. fix this please.. I even did a raid After I tried getting the girl and killed the boss over again.. I’ve restarted the game to see if I can get passed it and it still just get to Jane and nothing.. I tried both side, back and front and it well not let me go on… fix fix fix please… I even paid the for no ads and the dog too…. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*