# Jersey City Connect

> Jersey City government services and issue reporting app. (iPhone/iPad app by City of Jersey City.)

- Source: https://appshunter.io/ios/app/jersey-city-connect/id1095553458 (this page in markdown: same URL + `.md`)
- Developer: [City of Jersey City](https://appshunter.io/developer/1894037086)
- Category: Utilities
- Price: Free
- Rating: 4.53/5 from 70 App Store ratings · 14 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.6 · 142 MB
- Languages: Arabic, English, French, German, Italian, Korean, Portuguese, Russian, Chinese, Spanish and 3 more
- Released: 2016-06-01
- Data updated: 2026-09-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jersey-city-connect/id1095553458/reviews.md

## What is Jersey City Connect?

Jersey City’s one-stop app for City services

## Key features

- Access City services
- Report local issues
- Stay informed on updates
- Engage with municipality

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/jersey-city-connect/id1095553458/reviews.md

### 3/5 — Needs improvements

*2023-09-25*

This has great potential but a number of sub app links do not work or have broken sites

### 1/5 — Useless

*2018-08-28*

The app is useless if it never loads AND IT NEVER LOADS. Not on WiFi, not on LTE, certainly not 4G.

### 4/5 — App 5 stars. City Response 1

*2017-06-03*

This app is a fantastic idea! I only wish the city would address complaints in a more timely fashion - especially those that pose a safety concern.

So keep the app! And step up responders!

### 2/5 — Doesn't work

*2017-03-31*

This app seems to be written by an 8-grader. Messages section always shows No internet connection. There is no way to follow up on your requests.

### 1/5 — Horrible

*2017-01-22*

Supposedly this is an upgrade to the old platform. Both apps are completely useless. Nobody is monitoring the app or the complaints except for the people making them. Some response. Smh! You're better off dialing 911 to get your issues/complaints resolved. All posts have to be reviewed before being posted, essentially you're being censored. If you write the truth it gets removed before it's even posted. What a waste.

### 1/5 — This is embarrassing to Jersey City

*2016-12-04*

I can't understand how how a municipality could release such a horrible app. Great idea to get feedback from the community but horrible execution in developing an "app"... this is basically a collection of iFrames inside an app.

### 1/5 — Waste of time

*2016-09-06*

I've reported multiple issues, and the city is doing nothing to fix them. Don't bother downloading this app.

### 5/5 — Modern Gov?

*2016-08-21*

JC is a leader is gov modernizing itself. Beautiful!

### 5/5 — This is a hidden treasure

*2016-08-19*

I found out about a free workshop for small businesses on book-keeping through this App. Great resource, I am rsvp-ing for next month's workshop too. I hope more  Jersey City people find out about this app and take advantage of what it has to offer.

### 1/5 — The city doesn't actually do anything apparently

*2016-08-17*

I've used this app to report several issues in my neighborhood with no follow up or actual resolution by the city. 

Not sure what the point of having this if nothing actually gets accomplished.

## Frequently asked questions about Jersey City Connect

### What is Jersey City Connect?

Jersey City Connect is a mobile application designed to provide residents with a centralized platform for accessing city services and reporting local issues directly to the municipality.

### Is Jersey City Connect free to use?

Yes, Jersey City Connect is completely free to download and use. There are no hidden costs or subscription fees associated with accessing its features.

### What devices does Jersey City Connect support?

Jersey City Connect is available for iPhone and iPod devices. It is not currently supported on Android or other platforms.

### How often is Jersey City Connect updated?

The app was last updated on January 2, 2019, with version 5.1.11. While the last update was in 2019, users can expect continued functionality for accessing services and reporting issues.

### What is the age rating for Jersey City Connect?

Jersey City Connect has an age rating of 12+, making it suitable for users aged 12 and older.

### How accurate is the information provided by Jersey City Connect?

The app provides direct access to City services and reporting mechanisms, aiming to connect users with official municipal information and processes.

### Can I report non-urgent issues through Jersey City Connect?

Yes, the app is designed for reporting various local issues, allowing residents to easily communicate with the city government about community concerns.

### What do users like about Jersey City Connect?

Users appreciate the convenience of accessing city services and reporting issues through a single, easy-to-use application. The app has a strong rating of 4.5 stars from 66 ratings.

## Version history (last 5 releases)

### 6.5.0 — 2026-05-21

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

### 6.3.1 — 2026-04-17

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 5.1.11 — 2019-01-02

Quick navigation to report issues, find issues, learn about your city, and manage your profile.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors.

### 4.8.3.5 — 2017-04-18

Update forgot password link color

### 4.6.12.8 — 2016-06-09

Updated alert copy

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
