# Jersey City Connect — user reviews

> 14 indexed App Store user reviews of Jersey City Connect by City of Jersey City, rated 4.53/5 from 70 ratings.

- Source: https://appshunter.io/ios/app/jersey-city-connect/id1095553458/reviews
- App overview in markdown: https://appshunter.io/ios/app/jersey-city-connect/id1095553458.md
- Rating breakdown: 5★ 50 · 4★ 6 · 3★ 5 · 2★ 1 · 1★ 4

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2018-08-28*

The app is useless if it never loads AND IT NEVER LOADS. Not on WiFi, not on LTE, certainly not 4G.

### 1/5 — Horrible

*2017-01-22*

Supposedly this is an upgrade to the old platform. Both apps are completely useless. Nobody is monitoring the app or the complaints except for the people making them. Some response. Smh! You're better off dialing 911 to get your issues/complaints resolved. All posts have to be reviewed before being posted, essentially you're being censored. If you write the truth it gets removed before it's even posted. What a waste.

### 1/5 — This is embarrassing to Jersey City

*2016-12-04*

I can't understand how how a municipality could release such a horrible app. Great idea to get feedback from the community but horrible execution in developing an "app"... this is basically a collection of iFrames inside an app.

### 1/5 — Waste of time

*2016-09-06*

I've reported multiple issues, and the city is doing nothing to fix them. Don't bother downloading this app.

### 1/5 — The city doesn't actually do anything apparently

*2016-08-17*

I've used this app to report several issues in my neighborhood with no follow up or actual resolution by the city. 

Not sure what the point of having this if nothing actually gets accomplished.

### 2/5 — Doesn't work

*2017-03-31*

This app seems to be written by an 8-grader. Messages section always shows No internet connection. There is no way to follow up on your requests.

### 3/5 — Needs improvements

*2023-09-25*

This has great potential but a number of sub app links do not work or have broken sites

### 4/5 — App 5 stars. City Response 1

*2017-06-03*

This app is a fantastic idea! I only wish the city would address complaints in a more timely fashion - especially those that pose a safety concern.

So keep the app! And step up responders!

### 4/5 — Good communication

*2016-08-06*

However, the result of issues are unknown

### 4/5 — Love this app; hate that it keeps asking for review

*2016-07-27*

My initial review was 5 stars. But I'm tired of being asked to "rate this app" so I took away one star because I was annoyed.

## Most praised reviews (4 highest-rated)

### 5/5 — Modern Gov?

*2016-08-21*

JC is a leader is gov modernizing itself. Beautiful!

### 5/5 — This is a hidden treasure

*2016-08-19*

I found out about a free workshop for small businesses on book-keeping through this App. Great resource, I am rsvp-ing for next month's workshop too. I hope more  Jersey City people find out about this app and take advantage of what it has to offer.

### 5/5 — Great app

*2016-08-04*

Very useful!!

### 5/5 — Great app

*2016-07-15*

Could use an iPad version

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*