# Jersey Mike's Canada — user reviews

> 13 indexed App Store user reviews of Jersey Mike's Canada by Jersey Mike's Franchise Systems, Inc., rated 2.60/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/jersey-mikes-canada/id1658166992/reviews
- App overview in markdown: https://appshunter.io/ios/app/jersey-mikes-canada/id1658166992.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Trash

*2025-11-06*

Trash app. Hard to use, no Apple Pay, no free sub. Waste of time

### 1/5 — No Apple Pay or

*2025-03-16*

The omission of Apple Pay or sign up with Apple ID stops me from using ordering app. Which minimizes my eating at Jersey Mike’s.

### 1/5 — Terrible app

*2025-02-06*

App freezes when you add location, free sub promotion doesn’t even work properly once I got my sub I’m deleting app

**Developer response:** The location freezing issue should be resolved now

### 1/5 — False Advertising

*2024-01-19*

Website stating that downloading an app and making a purchase with it would result in getting a “free regular sub”. I did just that an got nothing! I will not be back to Jersey Mikes as a result.

The app itself is slow, clunky, and unintuitive.

### 2/5 — Great Subs app not so much

*2026-05-10*

The app is terrible doesn’t have all the subs. It’s hard to navigate. No descriptions of the food. I suggest just start with the actual menu first and stop worrying about pushing to the online ordering angle. One step at a time.

### 2/5 — Doesn’t Work

*2025-05-14*

I couldn’t submit my order, received a “Serv Error” message. Missed out on 26 points as well.

**Developer response:** This should be fixed now! Sorry for any inconvenience.

### 2/5 — Orders won’t go through

*2025-03-26*

App doesn’t work, i’ll put in my order… but payment is never accepted

**Developer response:** We've made a change to our payment system, please try again. Sorry for any inconvenience.

### 2/5 — Is it gonna work?

*2025-03-21*

The app is somewhat unconventional.  It feels like it is circa 2010.  Clunky.

### 3/5 — So-So

*2026-02-13*

App’s alright. I can order the food. Some of the fields aren’t optimized (should give me a numberpad instead of a keyboard when entering my CC details) and Apple Pay really should be added.

### 3/5 — Picking a location

*2025-07-08*

The app is great and works well, but I really wish you could set a default location. If you forget to pick a location, it picks the first one o man the list. If you miss that, you end up placing an order at a location near you. Huge potential problem that can be fixed with either the ability to set a default location or allowing the app to find the nearest location to you.

## Most praised reviews (3 highest-rated)

### 5/5 — Past orders

*2026-03-22*

Would be awesome if you could re-order previous orders to make it so much easier. Ordering the same thing all the time with detailed instructions is a bit of a pain to re-enter it every time. Thank you.

### 5/5 — App does not work

*2025-02-16*

Can’t order anything. App just freezes. I have iOS 18.3 if that helps.  Resolved rapidly by jersey Mike’s.

**Developer response:** This issue was just addressed please try again.

### 5/5 — Works great now!

*2025-02-14*

I had an issue and mentioned it in a review. The developer reached out to ask for details, I explained the problem, and they quickly fixed it. The app works great now—it’s so nice to see such attentive developers!

**Developer response:** This issue should be resolved now

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*