# Jersey Mike's — user reviews > 2,104 indexed App Store user reviews of Jersey Mike's by Jersey Mike's Franchise Systems, Inc., rated 4.90/5 from 1,193,491 ratings. - Source: https://appshunter.io/ios/app/jersey-mikes/id718290805/reviews - App overview in markdown: https://appshunter.io/ios/app/jersey-mikes/id718290805.md - Rating breakdown: 5★ 1,124,649 · 4★ 54,345 · 3★ 8,025 · 2★ 1,971 · 1★ 4,501 ## What do users think of Jersey Mike's? Overall sentiment: positive **Pros** - 🚀 Quick and easy ordering - 👍 Excellent customer service - 🚀 Convenient app experience - 🚀 Seamless pickup process - 👍 Consistent high-quality subs **Cons** - 🐛 Unreliable app performance - 🔍 Limited customization options - 🔍 Missing menu items on app - 🐛 Inconsistent order accuracy - 🔍 Confusing loyalty program **Commonly reported bugs** - Login and account creation issues - Incorrect orders due to app errors - Loyalty points not tracking properly **Most requested features** - Save custom sandwich orders - More cheese and condiment options - Ability to order fountain drinks - Improved order history and reordering ## Newest reviews (17 of 2,104) ### 4/5 — Fountain Drinks *2026-08-30, version 4.55.1* I like the app but the fact that you can’t order fountain drinks when ordering made me deduct a star. Please fix. ### 5/5 — Awesome subs *2026-08-29, version 4.55.1* Y’all always deliver good stuff ### 3/5 — Buggy *2026-08-29, version 4.55.1* Still will not take Apple Pay ### 5/5 — Sub above *2026-08-29, version 4.55.1* Love jersey mikes, everything’s always fresh, and the people are always nice and pleasant. ### 5/5 — 1 SUBS *2026-08-29, version 4.55.1* These are the best subs anywhere! ### 5/5 — The best of the Midwest *2026-08-29, version 4.55.1* I’m from Philadelphia. I know a good cheesesteak and Jersey Mikes is incredible. Absolutely the best anywhere around. I’ve been other than back East. ### 5/5 — Simply the best! *2026-08-29, version 4.55.1* Always fresh, perfectly dressed sandwiches and quick, friendly service. ### 5/5 — Always Awesome *2026-08-29, version 4.55.1* Always awesome! Best bread, best meat, best service ### 5/5 — Best sandwiches! *2026-08-28, version 4.55.1* My faves are 5 & 8….delicious!!! ### 5/5 — Always on time *2026-08-28, version 4.55.1* And they are very nice every time I go ### 5/5 — Yummy *2026-08-28, version 4.55.1* So delicious everytime ### 5/5 — Easy to use mobile app *2026-08-28, version 4.55.1* Very impressed with the user interface and generally better than using other platforms such as Door Dash or Grubhub. I love Jersey Mikes! ### 4/5 — Nice grapes 🍇 for Ralph 🧌 *2026-08-28, version 4.55.1* Every thing is so good 😊 and a great variety to choose from. ### 5/5 — Thrive location *2026-08-28, version 4.55.1* The Thrive location has consistently made the best, freshest bread and dilectible #8 with no bacon of all of the local Roseville locations of all. I keep coming back! ### 5/5 — Review *2026-08-28, version 4.55.1* Love Jersey Mike’s sandwiches ### 5/5 — Best sub ever *2026-08-28, version 4.55.1* We absolutely love jersey mikes sub!! The best thing is being acknowledged by name when you walk in from the workers always greeted with a smile. Flor is amazing!! ### 5/5 — The best!!! *2026-08-28, version 4.55.1* I love having lunch at the Sebring Jersey Mike’s the managers make you feel like family. The place is always clean and the subs are always spectacular. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not today *2026-08-31, version 4.55.1* I love JM but not today. Poor service. I there just before 11 am. Ordered the chicken salad sub. They don’t have it made yet. Ordered #2. Got home unwrapped and the roll was stale tuff not soft. ### 1/5 — Holy hell who ever designed making an account is dumber then box of rocks *2026-08-30, version 4.55.1* Trash app ### 1/5 — Store continues to leave stuff off!!!! *2026-08-30, version 4.55.1* In every one of the last three orders one sub has been left off. And if I order delivery and you screw it up you DO HAVE TO REDO THE DELIVEEY AT UOUR EXPENSE!!! ### 1/5 — Jump through hoops *2026-08-27, version 4.55.1* Due for free sub. Rewards show but unable to apply to current order. Need to verify email, keep trying to resend email to verify. 30 mins later… Still waiting… ### 1/5 — Change default store, boo *2026-08-25, version 4.55.1* Thanks for the update that changed my default store. Now I have to drive the opposite direction across town. ### 1/5 — App issue sign in *2026-08-17, version 4.55.1* App issue sign in ### 1/5 — App Malfunction *2026-08-17, version 4.55.1* Menu fails to load to order online thru the app. Removes items from the chart. ### 1/5 — Terrible service by the cashier female *2026-08-15, version 4.55.1* When I walked in the restaurant I said hi I have a pick up for my name . She says I bet you’re waiting on somebody else’s order. She said I said no I stated my name she said oh and turned around and my sandwich was sitting next to the cash register unwrapped just sitting out in the open and she’s in the back doing work I am not pleased with my sandwich being out like that. I asked for my giant cup. She gave me the receipt, turned around and put it on the counter and slid it to me and and walked away. So instead of me, ordering a drink for her because she walked away. I got back on the app ordered a drink. It came up. She walked to the back of the restaurant got it looked at it, grabbed the cup handed to me, didn’t say thank you or nothing and walked to the back of the restaurant. I am a very frequent customer in there. This will be the last time I visit this establishment. I want a phone call on this visit! ### 1/5 — Map of stores *2026-08-13, version 4.55.1* The store closest to me is not on the app to pick up from. ### 1/5 — Poor attention to detail *2026-08-13, version 4.55.1* Online ordering is always unpredictable. Most times we receive cheese on a sandwich that we expressly declare no cheese. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice *2026-09-01, version 4.55.1* Great app ### 5/5 — Great Sandwiches *2026-09-01, version 4.55.1* We are always happy with the service and quality of the sandwiches we get from Jersey Mike’s. ### 5/5 — ALWAYS SATISFIED *2026-08-31, version 4.55.1* Thank you for the proper order and welcoming smile with every order. Greatly appreciated it. ### 5/5 — Best Subs in town *2026-08-31, version 4.55.1* Subs are made with generous portions making it worth the cost. They are usually more than one meal for me. The taste/quality is excellent.They are mostly timely with ordering ahead for pickup. The rewards are great. I have no cons. ### 5/5 — 😋 *2026-08-31, version 4.55.1* So good! ### 5/5 — Best sandwiches around the Country *2026-08-31, version 4.55.1* Every Jersey Mike’s is consistent and delicious. ### 5/5 — Best Italian *2026-08-31, version 4.55.1* Best Jersey Mike’s hands down ### 5/5 — Sandwiches *2026-08-31, version 4.55.1* Sandwiches are always fresh. Delicious like no other place. Store is always clean and employees are always friendly. ### 5/5 — My Go To Sub Place *2026-08-31, version 4.55.1* I Have Been a Big Fan of Jersey’s Mikes and Enjoy their Variety of Delicious Subs ### 5/5 — Great app! Best fast food available *2026-08-30, version 4.55.1* Great app & great consistent service! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*