# Jerufun® - Discover Jerusalem — Electric & Classic Bike Rental

> Electric and classic bike rental service for exploring Jerusalem. (iPhone/iPad app by Metrofun Cooperative Mobility Ltd.)

- Source: https://appshunter.io/ios/app/jerufun-discover-jerusalem/id1539026820 (this page in markdown: same URL + `.md`)
- Developer: [Metrofun Cooperative Mobility Ltd](https://appshunter.io/developer/1539026822)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 88 MB
- Languages: American English
- Released: 2021-06-03
- Data updated: 2026-08-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/jerufun-discover-jerusalem/id1539026820/reviews.md

## What is Jerufun®?

Jerusalem is an ancient city.
Your ride doesn't have to be.

Tired of looking for parking, running to the bus, or paying for a cab? Meet Jerufun.
Jerufun helps you get around in a fun, faster and safer way.
Just choose a pass, scan the code, unlock your bike and you're off!

## Key features

- Bike rental
- Electric and classic bikes
- Fun and fast travel
- Easy unlocking
- City exploration

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/jerufun-discover-jerusalem/id1539026820/reviews.md

### 5/5 — Convenient

*2025-07-10*

Zoom everywhere in Jerusalem, and just drop off bike. Ah, app has Israeli glitches, they will fix it. It Does not take the fun away!

### 1/5 — Awful Customer Service and Poor Bikes

*2025-06-19*

After using Jerufun for about 20 rides, I have to say that many of the bikes do not work and often times the ride will not end and they will keep charging you. Customer service is nonexistent. lots of improvement is needed in this product.

**Developer response:** Hi,

Thank you for reaching out to our support team. We sincerely apologize for the issues you’ve experienced with the app; we take user feedback very seriously and are committed to resolving this as quickly as possible.

To help our technical team investigate the matter and provide a direct solution, could you please provide us with your phone number?

Please send the details to info@jerufun.co.il, and one of our developers or support specialists will contact you shortly.

Thank you for your patience and for helping us improve our service.

Best regards,
The Jerufun Development Team

### 5/5 — שירות מעולה ודרך מעולה להתנייד ולעשות כושר

*2025-04-21*

ירופאן הוא שירות מעולה, שמאפשר להתנייד בעיר באופניים  שמתוחזקות על ידי החברה ולשפר את הכושר. השירות לקוחות שלהם מעולה כך שגם אם יש תקלה או בעיה היא מקבלת התייחסות מהירה ונדיבה.

### 4/5 — Easy to use, friendly interface

*2024-05-24*

Easy to use, friendly interface

### 4/5 — Works mostly

*2023-10-12*

I’m surprised they only have 1.3 stars it has mostly worked for me… they do have strict Shabbat restrictions but so does all Jerusalem… I have had issue docking but they called me and fixed the issue.

### 1/5 — Terrible, terrible app

*2023-09-24*

I wanted to rent a bike, but the app is impossible to use. It has been over an hour and I have still not been able to enter payment details, even after trying every possible solution. I have not been able to reach a single person who could help navigate the app.

I live in this city and could imagine myself potentially using the service every day to commute to work. Unfortunately, with an app so glitchy, there is no way I will become a paying customer. It’s a shame- this city needs a viable solution to the traffic and congestion from the private cars.

### 1/5 — Crappy app

*2023-07-18*

It seriously feels as though the app designer (for at least the English version) has never used an English app. It’s extremely confusing and it took us twenty minutes to rent a bike. One particularly annoying (and easy to fix) problem is the button labels. 

We saw a button say “copying image” and assumed that meant that it was copying the id image. After a couple of minutes of nothing happening, it became apparent that we had to push the button to start the process. The “unlocking bike” button was similar.

### 1/5 — Horrible app doesn’t work at all

*2023-04-18*

This app is horrible and doesn’t work at all.  And when we called they just said the app has problems.

### 1/5 — Horribly glitchy app which makes the service unusable

*2023-04-09*

The app is glitchy at every step - It gives you error messages when you try to make an account of upload an ID, it crashes when you try to scan a bike. Taking out a guest bike has never worked. It took over a month before it would finally accept my ID for an electric bike.
Customer service does not exist. Whenever you fill out the form on the app, it gives you an error message when you hit submit. Calling the phone number doesn’t work either.
Sometimes when I try to rent a bike, the locking pin in the back wheel doesn’t unhinge, or the connector pin to the dock doesn’t release, but the app says I’m using the bike, and now I can’t return it because I can’t rehook the things that never unhooked in the first place.
This app has 1 star, and deservedly so. Jerusalem is way too car infested, and in desperate need of more bike (and specifically e-bike) usage. This is such a missed opportunity by the municipality to do something great for the people of the city.

### 1/5 — App problems

*2022-12-26*

Hey, the concept seems great.
My reality though is that the app never actually allows me to load my license or passport.
It just tells me over and again, Error Please Try Again Later. We’ll later now is 6 months of hoping the app will be fixed and Nothing!
So frustrating.

## Frequently asked questions about Jerufun®

### Does Jerufun have ads?

Yes, Jerufun contains advertisements. This helps support the service and keep it free for users.

### What devices does Jerufun support?

Jerufun is available on iPhone, iPad, and iPod devices. It is designed for iOS users.

### How often is Jerufun updated?

The latest version of Jerufun is 2.2.9, and it was last updated on December 10, 2025. Updates aim to improve functionality and user experience.

### What is the age rating for Jerufun?

Jerufun has an age rating of 4+. This indicates it is suitable for users aged 4 and above.

### What are the user reviews like for Jerufun?

Jerufun has a rating of 3.0 stars from 2 ratings. User feedback is limited but provides an initial indication of user satisfaction.

### How do I rent a bike with Jerufun?

To rent a bike, you choose a pass, scan the bike's code, and then unlock your chosen electric or classic bike to start your ride.

### Is Jerufun free to use?

Yes, Jerufun is free to download and use. Monetization comes from in-app purchases for bike rental passes and advertisements.

## Version history (last 5 releases)

### 2.4.4 — 2026-08-06

We're continually making improvements to system performance and overall stability to deliver a smoother, more reliable experience.

### 2.4.3 — 2026-06-22

Supports scooters helmets

### 2.2.9 — 2025-12-10

Supports new vehicle types

### 2.2.8 — 2025-09-22

push notifications fix

### 2.2.6 — 2025-08-28

Meet the new Jerufun® Ride Passes!
We've completely reimagined our passes to ensure there's something for every rider.

Download the app now to see for yourself.

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## More apps by Metrofun Cooperative Mobility Ltd

- [Metrofun® - Making Bikes Fun.](https://appshunter.io/ios/app/metrofun-making-bikes-fun/id1565948769)

All apps by Metrofun Cooperative Mobility Ltd: https://appshunter.io/developer/1539026822

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*