# JET – scooter sharing — user reviews > 410 indexed App Store user reviews of JET by Jet Sharing, TOO, rated 4.70/5 from 3,859 ratings. - Source: https://appshunter.io/ios/app/jet-scooter-sharing/id1546127285/reviews - App overview in markdown: https://appshunter.io/ios/app/jet-scooter-sharing/id1546127285.md - Rating breakdown: 5★ 3,408 · 4★ 134 · 3★ 68 · 2★ 33 · 1★ 216 ## What do users think of JET? Overall sentiment: negative **Pros** - 🚀 Fast scooter experience - 🚲 Good scooters - 👍 Simple and cool app **Cons** - 🐛 App doesn't work or load - 🔐 Unable to register or verify phone number - 💰 Expensive rides - 🚫 Doesn't work in certain countries/regions - 🔧 Broken scooters and poor support - 🚦 Confusing parking and zone information - 💳 Payment issues and inability to add cards **Commonly reported bugs** - App freezes or crashes - Scooters not working or unable to end rides - Incorrect or unexpected charges **Most requested features** - Add Apple Pay or other payment options - Improve parking and zone information - Expand to more countries/regions - Lower prices - Enhance customer support ## Newest reviews (14 of 410) ### 2/5 — Expensive *2026-08-31, version 2.4.0* Expensive why ### 1/5 — Não intuitivo *2026-07-01, version 2.0.0* Aplicativo não é fácil de usar para usar créditos já comprados ### 1/5 — Ужас *2026-06-17, version 1.99.0* Баганое приложение невозможно оставновить поездку и облирают деньги даже перед окончанием поездки очень растроен ### 3/5 — Inconsistent *2026-05-10, version 1.96.0* Sometimes takes ages to activate the scooter. ### 1/5 — Won’t accept US numbers *2026-05-10, version 1.96.0* Really wanted to use this app, but every time I tried to put in my US phone number, it defaults to Canada. Don’t know how many Americans visit Kazakhstan, but I’m pretty sure they aren’t using this app. (Canadians maybe) ### 1/5 — Parking *2026-04-29, version 1.95.0* Parking temdeg deeree ch tanihgui aldaa zaagad bdag ### 3/5 — Jet *2026-04-26, version 1.95.0* Muy bueno todo,pero como que mayores de 18 para andar en scooter? Mínimo mayor de 8 años. ### 1/5 — Buggy application *2026-04-22, version 1.95.0* After my card was registered and work . The next day it said all the time failed my payment. So try to register another card it did not worked flashed and done nothing It’s a disgraceful to have an app in this state In Brazil everything brakes . And support is helpless sofar ### 1/5 — Disappointing *2026-04-08, version 1.94.0* Could not even enter my UK phone number, what a disappointment never even got the chance to use the service ### 3/5 — Weird app *2026-04-02, version 1.93.0* Tries to make you pay an expensive deposit as soon as you sign up. Not rating lower because I didn’t keep the app for long since it seemed it had no scooters where I was in Rio. ### 1/5 — Aplicativo não funciona *2026-03-21, version 1.92.0* Aplicativo não funciona para utilizar o patinete pegou meu dinheiro e não serve pra nada ### 1/5 — Useless *2026-03-19, version 1.92.0* Scanned the QR code on a scooter and downloaded the app. App asks me to input my phone number for verification. It’s a British number, but as soon as I type “7” - which is the first digit of mobile phones in the UK after the international code - the box clears itself. If I type “0” as the first digit, then the number input is short of one digit. Shame. Was looking forward to renting out a scooter in Brazil. Please fix. ### 1/5 — Carissimo 9 min 20 reais *2026-03-08, version 1.91.0* Pessimo ### 2/5 — Caro *2026-02-26, version 1.91.0* Anduve poco y es muy caro ## Most critical reviews (10 lowest-rated) ### 1/5 — They took a money from my card without any reservation I deleted the app a month ago and now they *2026-09-01, version 2.4.0* They took a money from my card without any reservation I deleted the app a month ago and now they took 3.5$ I was in gorigea a month ago and used their scoter now I go back to my home country and they just too money with out reason ### 1/5 — Ladroes *2026-08-23, version 2.3.1* Quase todo mes eles me roubam uns 10 reais, dai tenho de ligar pro meu banco pra disputar a transacao ### 1/5 — Погана робота підтримки *2026-08-06, version 2.2.0* оператор підтримки самостійно завершив спілкування без вирішення питання. не запропонував адекватні варіанти рішення і тягнув час поки шла оренда через що я витратив більше грошей ніж мав. втратив гроші і довіру до сервісу ### 1/5 — Doesn’t Accept Cards *2026-08-04, version 2.2.0* I literally missed my flight because this stupid app wouldn’t accept any of my payment methods because it said that it “didn’t meet the risk assessment.” It’s a normal credit card I can’t fathom what the issue could possibly be. ### 1/5 — Идентификация *2026-07-31* Сервис не доступен для иностранных граждан, так как не реализована возможность подтверждения возраста. **Developer response:** Мы понимаем, что отсутствие возможности подтверждения возраста для иностранных граждан может быть неудобным. Это важный аспект, и мы проверяем, как можем улучшить ситуацию. Ваши комментарии помогут нам лучше понять потребности пользователей. Надеемся, что в будущем у вас будет возможность воспользоваться нашим сервисом. ### 1/5 — не работает *2026-07-19* бесконечная загрузка на этапе привязки карты, не могу взять самокат **Developer response:** Понимаем, как это неприятно, когда приложение зависает на этапе привязки карты. Ваше сообщение очень важно для нас, и мы ценим ваш отзыв. Пожалуйста, попробуйте обратиться в поддержку через приложение для более детальной помощи. Надеемся, что ситуация скоро разрешится! ### 1/5 — Esse aplicativo é muito ruim *2026-07-17, version 2.1.0* Péssimo aplicativo!!!!! ### 1/5 — find another service *2026-07-07, version 2.0.1* who coded this app 😭 because there is no way that , whoever coded this knows how to code i used hundreds of apps in my life this app is expertly incompetent to the point where i think the person who coded this joked about the owner there is no way you could code something and this is the app there is no way there is no way ### 1/5 — Horrível *2026-07-06, version 2.0.1* Preço disso aqui da pra chamar 3 ubers, simplesmente patético o serviço e o preço, ruim de achar patinetes próximos, pra ativar o patinete é um parto e gasta todo o crédito se não desativar no lugar proposto. Tenho crédito e não consigo mais pegar o patinete. Não recomendo de jeito nenhum ### 1/5 — Map problem *2026-07-05, version 2.0.1* Map was offline on one half of the street I was forced to drive all street with my hand - I can’t understand why and why was I charged for this ? ## Most praised reviews (10 highest-rated) ### 5/5 — Паурбанк *2026-09-01* Потерял Паурбанк , как теперь вернуть его? ### 5/5 — Genial *2026-07-09, version 2.0.1* Rápido y Accesible ### 5/5 — Can’t link bank card *2026-06-19, version 1.99.0* I can’t add any money to balance or top it up. Tried 2 different bank cards and both return errors in the app. Useless ### 5/5 — thank you jet *2026-06-10, version 1.98.0* am love you jet ### 5/5 — Way to avoid traffic *2026-05-18, version 1.96.0* Handy transport! ### 5/5 — Excelente *2026-02-24, version 1.90.0* Muy entretenido ideal para ir con los chicos ### 5/5 — Transporte *2026-02-23, version 1.90.0* Lo que me demoro en colectivo y caminando a mi trabajo son 20 min y con scooter 10 min exactos y mucho mas económico 😊 ### 5/5 — Medidas de seguridad *2026-02-22, version 1.90.0* Debieran colocar que según la ley, se debe usar casco y chaleco reflectante o los van a partear si los pilla carabineros o buin seguro. Pd: lo digo por que en pucon ya me sacaron un parte. ### 5/5 — Muitobonito *2026-02-11, version 1.90.0* Muito bueno kkkk ### 5/5 — No funciona *2026-02-08, version 1.89.0* Rechaza los pagos y te deja a pie. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*