# Jetpack for WordPress — user reviews

> 577 indexed App Store user reviews of Jetpack for WordPress by Automattic, rated 4.70/5 from 6,316 ratings.

- Source: https://appshunter.io/ios/app/jetpack-for-wordpress/id1565481562/reviews
- App overview in markdown: https://appshunter.io/ios/app/jetpack-for-wordpress/id1565481562.md
- Rating breakdown: 5★ 5,320 · 4★ 693 · 3★ 129 · 2★ 37 · 1★ 137

## What do users think of Jetpack for WordPress?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Innovation
- 🚀 Flexibility
- 🚀 Keeping it Simple
- 🚀 Simplicity
- 🚀 Glitch Report
- 🚀 My Work
- 🚀 Persistent in solving my problem
- 🚀 Over many years and hundreds of posts, it is still fantastic
- 🚀 Jetpack is just great!
- 🚀 Simplicity
- 🚀 Great platform for my website
- 🚀 Management of site from my iphone
- 🚀 Super Simple
- 🚀 Jetpack for blogging and starting my small business
- 🚀 Technowizardry

**Cons**

- 🐛 Can't read posts
- 🐛 Bad Update
- 🐛 Another rubbish update
- 🐛 It works well enough
- 🐛 Frustrating
- 🐛 Bleah
- 🐛 Does not sync with desktop edits
- 🐛 Please stop breaking things that aren't broken!
- 🐛 Useless
- 🐛 Worked good until recent update.
- 🐛 Can't Keep a Blog if the Post Won't Publish
- 🐛 Jetpack a quality Wordpress upgrade?
- 🐛 Connection, archive and timing out issues
- 🐛 Stats update is horrible
- 🐛 Traffic graph missing in day view
- 🐛 The Old Stats Screens Were Better
- 🐛 Worst app, doesn't absorb updates, erases work
- 🐛 Unreliable
- 🐛 Slow and inconsistent
- 🐛 Fails to upload drafts a lot and upload the blog
- 🐛 Won't Sync Properly With My Site
- 🐛 So glitchy :(
- 🐛 Huge downgrade
- 🐛 Absolutely no support
- 🐛 Full of bugs, very poorly designed
- 🐛 Worked well until two days ago
- 🐛 Extremely buggy
- 🐛 Terrible
- 🐛 Opens links from iMessage in the app instead of browser
- 🐛 Almost unusable
- 🐛 APP ISSUES
- 🐛 Forced obsolescence, no real benefit, horrible aesthetics
- 🐛 Not fit for purpose
- 🐛 GREEN Version of BLUE WordPress app

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- Crashes constantly
- Uploads fail consistently
- Syncing issues between app and desktop
- Freezes and crashes frequently
- Doesn't recognize published posts
- Timeout errors when uploading media

**Most requested features**

- Dark mode option
- Advanced analytics dashboard
- Allow to share draft by link
- Drag and drop picture inserting

## Newest reviews (11 of 577)

### 4/5 — Everything you could ever need for your blog and more

*2026-07-09, version 27.0*

All in all it does what it’s supposed to. The whole log-in thing is kinda jenky, it seems rather sterile or something, idk if you can understand what I mean.  But ,If you’re new to Wordpress you’ll discover the app is a must. It’s definitely more user friendly than the WP.

### 4/5 — Very informative!

*2026-06-08, version 26.9*

Enjoy the intuitive layout.

### 2/5 — No longer able to upload images

*2026-05-29, version 26.8*

No longer able to upload images l, always fails with invalid response from the jetpack site. Same with the Jetpack app.

### 4/5 — Switch from WordPress App Satisfactory

*2026-05-25, version 26.8*

I do love the feel of this new app, but took some getting used to & the occasional Google search on how to find something / how to do something within the new app.

However, I miss the majority of the old WordPress app, honestly. Note that the new JetPack app has a handful of limited features vs the old WordPress app, but also some added features that make editing now much easier vs old WordPress app on the mobile. So, it’s a bit of give & take for me right now - but who knows, the missing features may be included within a future update!

For example:
1) To customize your Categories, you can only modify on your WordPress host website, never a mobile app.
2) You can no longer preview what your WordPreas website looks like to others from a mobile app.

Small, annoying things, but still can make an impact on your time and patience. Better to use on your desktop / laptop.

### 5/5 — Shirley Velázquez

*2026-05-08, version 26.8*

Jetpack helped me begin building my online presence as a filmmaker and storyteller. As I develop Meet the Sister™, having tools that connect my website, media, and creative vision in one place has been important for growing my brand and sharing my story with the world.

### 5/5 — Love Love This

*2026-05-03, version 26.8*

I’ve been on Wix, Squarepoint, Network Solutions, this by far is my favourite. I am happy to have started over on word press.

### 3/5 — Glitches

*2026-04-30, version 26.8*

Constant glitches with stats

### 5/5 — drjalaaludiin.com

*2026-04-28, version 26.8*

My personal website managers and perfect Application ever

### 3/5 — Limited

*2026-04-27, version 26.8*

Very limited in page editing features. Largely use it for 2 step authentification.

### 5/5 — Travando

*2026-04-20*

No IPhone 15, o app está travando. Ou seja: rodando com engasgos.

### 2/5 — Brings no value

*2026-04-12, version 26.8*

I can't easily locate my products, I can't easily find where to update pricing/shipping, frankly not user friendly or useful at all.

## Most critical reviews (10 lowest-rated)

### 1/5 — Won’t login if you already have Wordpress

*2026-08-19, version 27.1*

Dumbest technical loop ever. It asks you to link your Wordpress account. But when you log in to Wordpress, it makes me do it on the web. Great, I’m now logged in on the web, but not the app. No idea if this thing actually works as I CAN’T LOGIN.

### 1/5 — endless bot loops

*2026-08-02, version 27.0*

endless bot loops endless bot loops  endless bot loops

### 1/5 — Médiocre

*2026-07-17*

Jetpack est devenu un piège alléchant. Publicité affirmative et tapageuse. Impossible de trouver un interlocuteur (autre que l’IA incapable de résoudre le problème) alors même qu’il y a un bug. Attitude agressive dans le fait de devoir de nouveau payer pour s’exprimer. 
A échéance je renoncerai à ce rouleau compresseur inhumain parce que non respectueux de son client.

**Developer response:** Merci pour votre retour. Nous sommes navrés de cette expérience. Notre équipe humaine est prête à vous aider avec le bug que vous rencontrez. Écrivez-nous directement à mobile-support+jetpackapp@automattic.com — un membre de notre équipe vous répondra personnellement.

### 1/5 — Huge mistake - should never had updated

*2026-06-17, version 26.9*

Crappier with every release….

### 1/5 — Not an app

*2026-06-14, version 26.9*

All this does is open a login page option for Wordpress either on your installed browser or redirects you to a email reset which then also opens in your browser. 

Whatever this app is supposed to be doing, it's not doing it!

### 1/5 — Major disappointment

*2026-06-08, version 26.8*

Sadly you have wrecked a key element of my program and that is causing me much sadness. Making that right is needed but how does one get to deal with the administrators?

### 1/5 — Doesn’t work.

*2026-05-21, version 26.8*

The app doesn’t feel like logging me into my Wordpress account. 

Why force people to use Jetpack for Wordpress if it doesn’t even work?

### 1/5 — Scammed me out of $70

*2026-05-16, version 26.8*

I clicked on a plan that was free for the first year and $5/mo after and instead they charged me $70 right away before I did anything and somehow say I’m still on the “free plan”. Complete was of time and money and they were no help at all in getting me a refund. Garbage app.

### 1/5 — No way to change privacy on a post

*2026-05-06, version 26.8*

Why did you remove the options to change a post from private to public and vice versa? You keep removing features. It’s infuriating.

### 1/5 — Abysmal Workflow

*2026-04-12, version 26.8*

There is an unworkable amount of errors and flaws in the site builder within this app. It is not worth your time, stay far far as far away as possible from bothering yourself thinking, "you might not be a natural, and so you should keep trying." It will not come around, it is illogical and they cannot claim this program is anything but a plague of bugs waiting to drive you batty. There was a good idea here, in making personal website pages something everyone could put together, but they did not deliver

## Most praised reviews (10 highest-rated)

### 5/5 — My website keeps breaking every few years.

*2026-08-18, version 27.1*

Love wordpress, it let me make the website i wanted over 5 years ago. Unfortunately a lot of my time is spent jumping through hoops because some aspect of the editor is broken. It used to be that linked videos were broken, now it’s that blocks keep trying to resolve no error.

### 5/5 — Retrouvaille

*2026-07-17*

Tt c bien passer en revenant

### 5/5 — Excellent Experience with Jetpack

*2026-07-15, version 27.0*

have been very impressed with Jetpack. The platform is intuitive, easy to navigate, and provides a comprehensive set of tools in one place. Its security features, performance optimization, and analytics make managing a website much more efficient while providing peace of mind.

I especially appreciate how seamlessly Jetpack integrates with WordPress, allowing me to monitor site activity, improve performance, and automate essential tasks without needing multiple plugins. The user experience is straightforward, making it suitable for both beginners and experienced website owners.

Overall, Jetpack is a reliable, well-designed solution that saves time and simplifies website management. I would confidently recommend it to anyone looking for an all-in-one platform to enhance the security, performance, and functionality of their WordPress website.

### 5/5 — Love jetpack!

*2026-07-10, version 27.0*

I love Jetpack it makes using Wordpress so much better. I’ve started a publication including several blogs and this makes it so much smoother

### 5/5 — It’s great!

*2026-05-30, version 26.8*

It’s intuitive.

### 5/5 — Makes things much easier

*2026-05-28, version 26.8*

Jetpack has been well designed and make administrative tasks on your Wordpress site much easier.  It doesn’t work well for every element but does the main bits really well.

### 5/5 — Love ease of use

*2026-05-18, version 26.8*

I love the ease of use to make my blog

### 5/5 — Great

*2026-05-16, version 26.8*

I love how I can see the views from all over the world! ✝️❤️

### 5/5 — Use on the go

*2026-05-16, version 26.8*

This app is so easy to navigate even for a novice. It lets you easily work on drafts edit get whatever you need to do at your finger tips

### 5/5 — Easy to use

*2026-05-10, version 26.8*

I wasn’t sure at first, but wouldn’t be without it now

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
