# JetStream Federal Credit Union — user reviews

> 43 indexed App Store user reviews of JetStream Federal Credit Union by JetStream Federal Credit Union, rated 4.90/5 from 1,036 ratings.

- Source: https://appshunter.io/ios/app/jetstream-federal-credit-union/id477456733/reviews
- App overview in markdown: https://appshunter.io/ios/app/jetstream-federal-credit-union/id477456733.md
- Rating breakdown: 5★ 952 · 4★ 47 · 3★ 20 · 2★ 7 · 1★ 10

## What do users think of JetStream Federal Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 User friendly
- 🚀 Convenient and easy to use
- 💡 Great services
- 💡 Excellent app
- 👍 Handy and quick
- 👍 Helpful and great app

**Cons**

- 🐛 Login process is terrible
- 🐛 Cannot use password manager
- 🐛 Cannot copy/paste password
- 🐛 Cannot enable Face ID
- 💡 Need to add Zelle
- 💡 Need to show all accounts without logging in/out

**Commonly reported bugs**

- Cannot log in to the app
- App needs update, not working on iOS 6

**Most requested features**

- Add ability to transfer from debit card to other mobile accounts
- Add unlimited money transfers
- Add credit score and text alerts

## Newest reviews (11 of 43)

### 5/5 — Gil

*2015-07-14*

Excelente app...would be nice if they could add the finger print recognition feature for iPhone users...otherwise I gave you a five star ...

### 5/5 — Great App

*2014-12-25*

Great App - it's right up there with the big banks. Glad it now has mobile remote!!!

### 5/5 — Excelent App

*2014-11-06, version 4.1.1.0*

I can keep all my incomes and expenses updated !!!

### 5/5 — App jerstream

*2014-05-13, version 3.5.2.0*

A+

### 5/5 — Best thing ever!!!!

*2014-01-04, version 3.5.2.0*

Easy to navigate. Super convenient.For mother's who are always on the go. No need to start the computer. It's right there!!!

### 5/5 — Very good app!!!

*2013-11-25, version 3.5.2.0*

The best

### 5/5 — Much needed iOS7 overhaul

*2013-10-08, version 3.5.2.0*

App is now supportive of iOS 7, both in design and functionality. It's a much needed update!

### 5/5 — Great app

*2013-09-15, version 3.3.1.0*

Great app, quick and easy!!

### 5/5 — Banker man

*2013-08-19, version 3.3.1.0*

Great app,, can do it all 😄

### 5/5 — Jetstream app

*2013-07-20, version 3.3.1.0*

Easy access and time saver.

### 5/5 — Awesome

*2013-03-16, version 3.2.0.0*

I love it !!!!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Please Zelle!

*2026-07-15*

Please add Zelle and the Federal Credit Union,  Make the change and you will make the FCU a perfect FCU.

### 1/5 — Mostrar cuentas

*2025-06-16, version 5.12.85*

Deben de darle otro update y eliminar que se vea cantidad que hay en cuentas, por algo tienen la opcion de hide account.

### 1/5 — New app login process is terrible

*2023-09-12*

The new app does not present a way to enable Face ID for logging in and you cannot copy/paste your password into the app’s password field on the login screen. You are forced to type out your password. This is frustrating and less secure. I never had these problems with the old app. Is this what you guys call an improvement and providing the best experience to the customer?

**Developer response:** Hello, registered users can enable the biomterics setting for our app.  Once you have signed in, tap the Menu and then tap the gear icon located at the top-left of your screen.  Our app supports face recognition, iris scan, and fingerprint.  Please do not hesitate to contact us if you experience any difficulty.  Thank you!

### 1/5 — Needs ZELLE

*2023-08-05*

Needs to put Zelle on this thing

### 1/5 — Can't log in

*2013-06-06, version 3.3.1.0*

Looks like the App needs an update I can log in to my account using this App.

### 1/5 — Broken

*2012-11-09, version 3.1.2.0*

Hey guys i have 2 iphone 5"s on ios 6. Getting no network error just on this app. Please fix.

### 3/5 — Log in on New App is dreadful!

*2023-09-15*

App works ok, like the new UI. The inability to use a password manager on the log in screen is inexcusable. One cannot be expect to remember complex passwords every time. Seems like a big miss.

**Developer response:** Thank you for your feedback!  Our app does utilize the devices biometrics - face recognition, iris scan, or fingerprint.  Additionally, we'll be introducing enhanced security with a Passkey login feature within the next few months.  If you are still experiencing difficulties, please contact us at 305-821-7060.

### 3/5 — MULTIPLES ACCOUNTS

*2022-11-15*

Hi!

Have deferents accounts at my branch and wish I could see them all without singing in and out every time.

### 3/5 — credit score ! Text alert

*2019-02-13*

All bank are giving credit score! And text alerts

### 4/5 — Revie

*2014-12-10, version 4.3.1.0*

Excellent

## Most praised reviews (10 highest-rated)

### 5/5 — Mobile ath

*2020-12-05*

Would love if the credit union is able to have the ability to make transfers from our debit card to others a mobile ath accounts . 
Is mostly witty Covid the fastest way to purchase/pay etx online 
Thanks

### 5/5 — Very convenient and easy to use!!!!!!

*2020-10-16*

User friendly and great services!!!!

### 5/5 — Jetstreamfcu

*2020-09-17*

I be been with this credit union for over 25 year I wouldn’t go any were else.

### 5/5 — Me

*2020-06-23*

I am

### 5/5 — El mejor

*2020-05-05, version 6.3.1.41*

Son muy buenos en comparación con los demás bancos

### 5/5 — Osmani Silva

*2019-12-20*

A great excellence and very attentive employees especially Carmen Gracia, thank you very much

### 5/5 — Good App

*2019-09-06, version 6.0.1.38*

Es buena la aplicación pero le faltan accesos a algunas funciones de la página, como hacer transferencias de otros bancos...

### 5/5 — Sr Ednid Rivera

*2019-09-01, version 6.0.1.38*

Me gustaría que la transferencia de dinero sea ilimitada...

### 5/5 — Marie Ruiz Rodriguez

*2018-06-28*

I’ve been with jetstream for 16 yrs and love it. Always helpful employees and great deals on my car loans. Even after moving to Ftlauderdale I’m never leaving my favorite credit union Jetstream.

### 5/5 — Super convenient!

*2015-12-15, version 4.6.3.0*

Great app. I am electronically challenged and this was very easy and convenient.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
