# Jewel Academy — user reviews > 43 indexed App Store user reviews of Jewel Academy by CoolGames Studio B.V., rated 1.77/5 from 48 ratings. - Source: https://appshunter.io/ios/app/jewel-academy/id1062600926/reviews - App overview in markdown: https://appshunter.io/ios/app/jewel-academy/id1062600926.md - Rating breakdown: 5★ 7 · 4★ 1 · 3★ 1 · 2★ 4 · 1★ 35 ## Newest reviews (19 of 43) ### 1/5 — Loads to initial screen and stops *2020-01-18, version 1.1* Want to play but deleted and reloaded game several times but stuck on initial screen with blinking arrow that doesn’t work . Hope u can fix ### 1/5 — Game doesn’t work *2019-03-29, version 1.1* Downloaded this game but it won’t even let me press the start button, will it get updated ? Says last update for 3y ago 🤷🏼‍♂️ ### 1/5 — Doesn’t work *2019-01-29, version 1.1* Downloaded, tried to start. Never got past app opening page. ### 1/5 — Not working *2019-01-04, version 1.1* I can’t play the game...it doesn’t even pass the menu page 🤬 ### 1/5 — Don’t download not working *2018-12-02, version 1.1* Please fix so we can play. Not working properly ### 1/5 — Can’t play *2018-10-05, version 1.1* Can not get past main screen so I deleted the app. ### 1/5 — Does not work *2018-09-04, version 1.1* Game will not load ### 1/5 — Jewel Academy *2018-08-15, version 1.1* Downloaded this morning and it doesn’t work waste of space ### 1/5 — Doesn’t work!!!! *2017-12-26, version 1.1* Sakes as others, downloaded and play button doesn’t start the app. Super annoying. ### 1/5 — Does not work *2017-10-06, version 1.1* Love this game but don’t work the play button doesn’t respond ### 1/5 — Won't work at all *2017-09-10, version 1.1* I was so excited to find a non-messenger version of this game that I'm so addicted to; and it doesn't work at all. Strange symbols on the starter page and it won't continue beyond that. It's really disappointing because I was really keen for an offline version of this :( :( :( ### 1/5 — Won't Work *2017-09-05, version 1.1* Sept 4- just downloaded, won't even start. Shame. ### 1/5 — Doesn't work *2017-09-01, version 1.1* I loved this game until it stopped working. I tried to delete it and download it again but the button doesn't let you start the game. Very disappointed! ### 1/5 — Broken *2017-08-31, version 1.1* Does not work ### 1/5 — Not worth it *2017-08-27, version 1.1* It only works on galaxy's ### 1/5 — Terrible game *2017-08-13, version 1.1* Crashes constantly ### 1/5 — Doesn't work *2017-08-12, version 1.1* Can't play it. Pointless. Why haven't the developers noticed??!! ### 1/5 — Unresponsive *2017-08-06, version 1.1* I've downloaded this game and uninstalled multiple times and it still doesn't work. The start button just blinks😢💔 ### 1/5 — Play button doesn't work *2017-08-04, version 1.1* Play button doesn't work ## Most critical reviews (10 lowest-rated) ### 1/5 — :( *2025-06-29, version 1.1* sad it doesn’t work, really enjoyed playing on messages ### 1/5 — App does not open *2024-08-09, version 1.1* Played jewel academy on Facebook until it was removed so I downloaded the app but it won’t actually open. It takes you to a start screen with a play button but is totally unresponsive. It won’t work on my phone or my iPad. I play this daily. In the last couple weeks I’ve not been able to get it to load. Is there something you can do? This is one of the few games I play and this one is my favorite. Still waiting for the next section to be released. Any help would be appreciated. ### 1/5 — Mad *2023-08-21, version 1.1* Trying to open the game up but nothing it won’t load😡 ### 1/5 — App does not open *2023-04-18, version 1.1* I play the original game back & forth hundreds of times hours on end…I literally have 3 star completion on every level except one…all 300 levels… have been waiting for the next level for Months I play the daily every morning…When will this game get the next set of Stages that actually Works ? Found the new and it will not open….😞 ### 1/5 — App does not open *2022-11-30, version 1.1* Played jewel academy on Facebook until it was removed so I downloaded the app but it won’t actually open. It takes you to a start screen with a play button but is totally unresponsive. It won’t work on my phone or my iPad. ### 1/5 — Will not work *2022-10-14, version 1.1* Downloaded, opened, get stuck. Deleted, redownloaded, still won’t run. Zero stars. Why is it even still in the store? ### 1/5 — Unplayable *2022-03-21, version 1.1* Play button doesn’t work. Literally can’t play it ### 1/5 — Jewel Academy *2020-03-27, version 1.1* I push the play button and it won't do Anything and it won't let me download the app ### 1/5 — Disappointed *2020-03-11, version 1.1* I used to love playing this game in messenger I downloaded but it won’t let me play please fix it . ### 1/5 — FIX THE GAME PLEASE *2020-01-22, version 1.1* I loved playing this game when is was on Facebook. I downloaded it and it won’t let me play it. I can’t even press the play button for me to start the game. Please fix... ## Most praised reviews (6 highest-rated) ### 5/5 — Wont work after update *2017-05-02, version 1.1* after i updated to ios 10 it wont let me play anymore, this was my favourite game please do something to fix it :( ### 5/5 — Enjoyable game *2017-04-22, version 1.1* I enjoyed playing this game but now that I've updated my phone it won't work on IOS10.3 :( Hope it gets fixed soon!!! ### 5/5 — Lot's of fun with this app. *2017-04-05, version 1.1* Shame after my iPhone 7 updated to i.o.s 10.3.1 it doesnt work 😢 ### 4/5 — Stuck *2017-02-25, version 1.1* I am currently enjoying playing this game then suddenly the arrow from the map don't move from the next level. I am in level 20 and supposed to pass the gate to go to next level but i doesn't move an inch! Help! ### 3/5 — Won't work *2018-01-06, version 1.1* Used to be a great game. I played it all the time. But now it won't let me play. Won't load past the menu screen ### 2/5 — What's wrong with level 134? *2017-02-05, version 1.1* Stopped at 134. Seems to be a glitch when a time bomb appears. Nothing removes it, not the rainbow bomb, three plus like jewels in a row, potions or arrows. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*