# Jewel World - Match 3 Games — user reviews > 27 indexed App Store user reviews of Jewel World by IVYMOBI LIMITED, rated 4.70/5 from 864 ratings. - Source: https://appshunter.io/ios/app/jewel-world-match-3-games/id1475586364/reviews - App overview in markdown: https://appshunter.io/ios/app/jewel-world-match-3-games/id1475586364.md - Rating breakdown: 5★ 720 · 4★ 92 · 3★ 32 · 2★ 7 · 1★ 13 ## What do users think of Jewel World? Overall sentiment: negative **Pros** - 👍 Fun and colorful game - 👍 Easy to understand and play - 👍 Enjoyable for seniors **Cons** - 🐛 Frequent crashes and freezes - 🔋 Too many ads and long wait times - 💰 Purchases not being delivered **Commonly reported bugs** - Purchased items not being credited - Timed features disappearing unexpectedly **Most requested features** - Option to remove ads - Better customer support and refund process ## Newest reviews (7 of 27) ### 2/5 — Ripoff *2025-12-02* Don’t get what you buy!!! ### 2/5 — When I buy crystals they never appear! *2022-09-14* I play this game a LOT. I had reached an level I could not surpass and moved on to other games a year or so ago. But recently I started it again and love it…. Except the mystery of where my money goes because on the occasion where I wanted to continue playing after my 5 free moves and watching an ad, I purchase crystals and it charges my account but my crystal or jewel counter stays exactly the same. If this was solved I would most def give it a 5 star. ### 3/5 — Where did my free games go? *2020-06-09* The gane is very addictive. The only snag so far is that I bought the pack that gave me 24 hour clock plus loads more. But about 4 hours in, the clock disappeared! Who do I need to contact to it back?? ### 3/5 — Bugs *2020-02-17* The connection to the ads to get extra lives or jewels will not connect, thus losing hearts. Game is enjoyable regardless. ### 4/5 — Fun game *2019-10-17* The game is fun. simple. **Developer response:** Thank you very much for loving this game. If you think the game is not bad, please give five-star praise to support! thank you very much! ### 4/5 — Fun *2019-10-11* Like the game. How do you stop all the video ads between levels? So annoying **Developer response:** We feel very sorry about that.As a free game, ads cover the main cost of our team. But since you have mentioned that problem, we would definitely keep trying to cut down the negative impacts of the ads. If you like our game, please give us 5 star rating for support. Thank you very much for your understanding. ### 4/5 — Good game *2019-09-21* Love this game. But why does it freeze up so much?? **Developer response:** Dear player, what circumstances did you freeze? Can you describe it in detail? ## Most critical reviews (10 lowest-rated) ### 1/5 — Rip-off *2026-06-26* The in-app purchase charges your account but the things you “buy” don’t show up in the app ### 1/5 — Thieves *2025-07-26* They tell you your “purchase” is complete. True, it is complete to your credit card; however, you never receive your coins. ### 1/5 — Jewel World Match 3Games *2021-01-09* I like the game I don’t like fraud. I paid the $4.99 offer and did not receive the 500 faded pink gems, nor 5 stars and not the 6 hours of infinity life. This is the reason I rated you 1 Star. I am going to cancel your game today. ### 1/5 — Scammed out of funds *2020-11-11* This game takes my money but does not deliver what I have purchased. Says purchase complete but does not add what I bought to the. Game. Very disappointed. ### 1/5 — Disappointed *2020-10-29* I’m usually a ftp player. I’ll admit, I got tired of the ads after every level. I purchased a pack to get rid of the ads. I didn’t get the rewards. I thought I messed up and purchased again, still nothing 😡😡 A really fun game, ruined by bad support. No way, in game, to report problems! 😡😡 ### 1/5 — Stole my money *2020-09-19* I spent 20$ trying to get more coins and tools and it accepted my money and didn’t give me anything ### 1/5 — Jewel World *2020-08-28* First Super Gift Purchase for $4.99 I paid twice for this, and did not receive it either time. Fix this and refund my money. Thank you. I like your game, I don’t like paying for things I don’t get. Sent from my iPad ### 1/5 — Jewel world *2020-08-01* Yes I made two purchases and they charged my account and did not give me my moves so be careful ### 1/5 — Jewel World *2020-01-07* Great game except for all the long, long, waits for the ads to end. After every game the 29 second ads appear to the point I close down the game, tired of sitting and waiting instead of playing. **Developer response:** We feel very sorry about that.As a free game, ads cover the main cost of our team. But since you have mentioned that problem, we would definitely keep trying to cut down the negative impacts of the ads. If you like our game, please give us 5 star rating for support. Thank you very much for your understanding. ### 1/5 — Ads game don’t install *2019-09-02* Game good but are too bad bcz am not installing bye **Developer response:** We feel very sorry about that.As a free game, ads cover the main cost of our team. But since you have mentioned that problem, we would definitely keep trying to cut down the negative impacts of the ads. If you like our game, please give us 5 star rating for support. Thank you very much for your understanding. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2019-10-28, version 1.0* Like ### 5/5 — Seniors love this. Easy to understand and beautifully colorful. Thank you in Portland Oregon. *2019-10-14* Enjoy every second, Fun and funny. ### 5/5 — Cecelia Jones *2019-10-13* Great game love playing ### 5/5 — Jewel World is A Gem! *2019-10-06* I love this game. It’s perfect! Try it for yourself, you will not regret it! ### 5/5 — Fun *2019-09-21, version 1.0* Fun and colorful ### 5/5 — Fun game *2019-09-21* Just started this game but so far I’m liking it very much! Seems pretty easy for now but I’m sure it will start getting harder as I go further up in the levels! ### 5/5 — Fun *2019-09-16* Where is so cute and nice just fun nothing you have to try to figure out so I love it **Developer response:** Hello.Ladyoutlaw1955! Thank you for enjoying Jewel World and your precious review! Have a lot of fun today with Jewel World! ### 5/5 — Janici *2019-08-31* Just started playing and enjoying it ### 5/5 — Taz Girl *2019-08-29* So far I love this game. Fun to play. ### 4/5 — I love it but not working right *2021-03-22, version 1.0* I really love this game. But I didn’t get credit when I bought things, and many times when I want to repeat or get more credits it just gets stuck. I’m on an iPad. I’ve rebooted, reloaded, everything I can think of. Please fix.Once again I bought a $6.99 upgrade and did not receive anything. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*