# Jewelers' Assist — user reviews > 98 indexed App Store user reviews of Jewelers' Assist by JA Logic Labs LLC, rated 4.74/5 from 136 ratings. - Source: https://appshunter.io/ios/app/jewelers-assist/id1367390992/reviews - App overview in markdown: https://appshunter.io/ios/app/jewelers-assist/id1367390992.md - Rating breakdown: 5★ 121 · 4★ 8 · 3★ 0 · 2★ 0 · 1★ 7 ## What do users think of Jewelers' Assist? Overall sentiment: mixed **Pros** - 💎 Accurate weight and cost calculations for precious metals - 📊 Comprehensive ledger feature for tracking designs and costs - 👁️ Excellent STL file viewer for 3D models - 🎯 All-in-one solution for jewelry designers and businesses - ⚡ Fast and efficient performance - 🤝 Responsive and helpful customer support - 💾 Easy file management from cloud drives - 🎨 User-friendly interface and navigation - 🔄 Automatic market price updates for scrap metals - 🎥 Screen recording and video sharing capabilities - ✨ Frequent updates with new features and improvements **Cons** - 🐛 Critical login loop bug preventing app access - 🐛 Sign-in/sign-up functionality broken on first use - ❓ Unclear account creation process - ⚠️ Subscription issues and payment problems - 📱 Small screen size on iPhone (better on iPad) - 🎨 Outdated visual appearance in some areas - 💰 Expensive premium version ($200) **Commonly reported bugs** - Never-ending login loop on app launch - Sign-in screen repeatedly loads without allowing interaction - Unable to create new account or access login field - Payment percentage input not functioning - App crashes or becomes unresponsive on first use - Subscription renewal issues **Most requested features** - Tutorial and how-to videos for app features - Web version of the application - Ability to insert design pictures into ledger - Markup/pricing options for quick client quotes - Measurement tools for STL models - Real-time 3D rendering with realistic materials and environments - Ability to save scrap metal calculation sheets - Help section with FAQ - Ad-free version option - Design picture insertion in ledger entries ## Newest reviews (14 of 98) ### 5/5 — Very good *2020-06-10, version 3.4* My collogues did mention this app to me before, I just had chance to review it and it is so great and helpful, user friendly and much more. ### 5/5 — You should download *2020-06-10, version 3.4* Best jeweler and scrap jewelry app ever I’ve seen!! ### 5/5 — Amazing *2020-06-10, version 3.4* New update and new look is amazing. Strongly suggest this app! ### 5/5 — Thank you *2020-06-10, version 3.4* Ledger new format is amazing so fulfilling my needs. Thank you guys! ### 5/5 — Awesome *2020-06-10, version 3.4* New look is amazing and so easy to navigate. ### 5/5 — It is really good *2020-06-10, version 3.4* One stop app for jewelers, highly recommend. Especially ledger and STL viewer and costing features are amazingly helpful ### 5/5 — Good job *2020-06-10, version 3.4* I was waiting for this new update for so long but it is worth it. Very cool and user friendly now ### 5/5 — Thanks *2020-06-10, version 3.4* This developer kept their promise and made the app even greater than before. Impressive work ### 5/5 — Cool *2020-06-10, version 3.4* App is great but it will be even better with web integration. I am sure they are working on it by now. ### 5/5 — Awesome *2020-02-06, version 2.12* Awesome! Works perfectly, very fast and I wish it was ad free ### 5/5 — Brilliant! *2020-02-06, version 2.12* Brilliant app, I’ve met the devs and they are great people ### 5/5 — Thanks! *2020-02-06, version 2.12* Very useful, thanks ### 5/5 — Convenient! *2020-02-06, version 2.12* Super convenient to be able to see my ledger files. ### 5/5 — Amazing *2020-02-06, version 2.12* Amazing app helps me a lot ## Most critical reviews (10 lowest-rated) ### 1/5 — Bug makes it useless *2024-10-20, version 4.8* Like several before me, I get a never-ending login loop. Your advice to others was to check you have the newest version. In just the last hour I have downloaded & deleted this app 3 times with same results - so its deleted for good. I also read where you told someone they must 1st create an account - WHERE?!? You didn't mention where and it loops so fast you can't 'catch' the login field to login or create a brand new account on the app. You DID mention subscription renewal so I assume you were speaking on behalf of the $200 app version. This review, as well as those written regarding the same issue, are written on the free app version. I'm getting that "I've been scammed" feeling - I best NOT receive a bunch of new junk emails, texts, calls or ads today. ### 1/5 — You can’t sign in or signup *2024-02-02, version 4.7* any option you choose brings you to a sign in screen that’s on a repeated loop that does not allow you to click on or back out of the page. Completely broken I’m assuming because developer wants you to pay $200 for their other app. 0 Stars if possible for this broken app. Apple should purge these useless apps from it’s store. ### 1/5 — Stuck in Sign in loop on first use *2024-01-31, version 4.7* App has a bug where you get stuck in a sign in loop when you try to tap on a button. Issue hasn’t been fixed in over 3 years ### 1/5 — Not Working *2023-10-16, version 1.4* Program is not working ### 1/5 — I’m so disappointed *2022-10-21, version 4.4* I started using this app and I was very excited when I go to put my percentage of how much I want to pay it does not work I’ve done everything to fix it can anyone help me I’m stuck with a subscription for a long time and it’s not working correctly ### 1/5 — Doesn’t work *2020-08-12, version 3.4* Just downloaded it. On the first tap, it took me to the sign in screen that kept loading repeatedly. So deleted the app. ### 4/5 — Great app *2020-02-06, version 2.12* Great app, it does what is says. ### 4/5 — Excellent *2020-02-06, version 2.12* Excellent work! ### 4/5 — Let try it! *2020-02-06, version 2.12* Mark up option would be nice for ledger screen, so I can give price to my clients according to my costs immediately. I usually use triple key for example. Please add this. ### 4/5 — Easy to use *2020-02-06, version 2.12* It is not complicated at all, very easy to use and it is very accurate. ## Most praised reviews (10 highest-rated) ### 5/5 — It's good *2020-06-10, version 3.4* Rock solid app that I can rely on!! ### 5/5 — Best *2020-06-10, version 3.4* Please share some tutorial how-to videos, app is very easy to use but there are several things needs to be shown to app users ### 5/5 — Amazing *2020-06-10, version 3.4* Most useful and easy app so far for scrap buyers and sellers ### 5/5 — Love the app *2020-06-10, version 3.4* Such a convenient app for me, thumbs up ### 5/5 — Good *2020-06-10, version 3.4* It is definitely worth it, I’m using it every day so far. Ledger and scrap calculator is phenomenal ### 5/5 — Fantastic *2020-06-10, version 3.4* This is what I call All-in-One app ### 5/5 — Great app *2020-06-10, version 3.4* I am mostly using it at viewing my cad files and costing them automatically within my ledger files through this app. There is nothing missing I would look for, all is here definitely suggest it ### 5/5 — Great *2020-06-10, version 3.4* New look was the missing point of this app, now it is even with more functionalities and user friendly features ### 5/5 — Easy to use *2020-06-10, version 3.4* A great buy it is definitely worth it. Keeping records of my costing sheets so easily and customizable is priceless ### 5/5 — Good app for my iphone *2020-06-10, version 3.4* New user interface is so good and now app is more tempting to use everyday --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*