# Jewels & Gems - Match 3 Games — user reviews

> 106 indexed App Store user reviews of Jewels & Gems by Mindgo limited, rated 4.70/5 from 12,410 ratings.

- Source: https://appshunter.io/ios/app/jewels-and-gems-match-3-games/id1421689429/reviews
- App overview in markdown: https://appshunter.io/ios/app/jewels-and-gems-match-3-games/id1421689429.md
- Rating breakdown: 5★ 10,278 · 4★ 1,367 · 3★ 532 · 2★ 122 · 1★ 111

## What do users think of Jewels & Gems?

Overall sentiment: negative

**Pros**

- 🎮 Fun game
- 💎 Enjoyable gameplay
- 🕰 Relaxing experience
- 👍 Good graphics
- 🕹 Smooth gameplay

**Cons**

- 🐛 Broken/glitchy levels
- 🔍 Partial screen visibility issues
- 🛑 Impossible to progress past certain levels
- 💰 Excessive ads/in-app purchases
- 🤖 Unresponsive/buggy app

**Commonly reported bugs**

- Levels 61, 77, 243, 1068 have screen visibility issues
- Level 355 and other multi-screen levels have alignment problems
- Crashes and freezes when watching ads or claiming rewards
- Inability to progress past certain levels due to glitches

**Most requested features**

- Ability to contact developers
- Fix for level 77 and other broken levels
- Improved screen alignment for multi-screen levels
- Option to skip difficult levels
- Better monetization model

## Newest reviews (12 of 106)

### 2/5 — Good game but broken

*2024-07-19, version 2.5*

I paid for the premium version becei enjoyed the game. But the two parts puzzles are broken starting Lev 61. The game cannot be played with 1/2 the puzzle showing. Not able to reach the developer

### 3/5 — Fun game except for glitches.

*2024-05-18, version 2.5*

It’s a great game that doesn’t get progressively harder so fast that you lose interest or lives quickly. That being said, I can deal with the ads but some of the games slide the play over to a second field and I can’t see the entire field so it becomes impossible to finish the game when you can’t see the items that need clearing! I play on an iPad that is always up to date so not sure why it’s a problem.

### 3/5 — Great Until Level 77

*2023-08-28, version 2.5*

I was absolutely loving this game until Level 77. In this level, you complete one board and then a second board replaces it. You have to solve both. When the second board appears, only 3 of the 7 columns are visible. I tried turning my phone and making the screen bigger. Neither worked. Pretty difficult to complete a board when you can only see half of it, so I can’t move past that level. Very disappointing.

### 2/5 — Fun game but broken

*2023-05-19, version 2.5*

Three times now a two-part game has let me down. The first part of the game goes well, but then when it sweeps across to the second part, only half the image is viewable.  What’s that about??

### 3/5 — Level 856 is not working!

*2023-02-16, version 2.5*

Love(d) the game.  Just paid $9.99 to be ad free, play a level or two and stuck on level 856.  😡

### 2/5 — Can’t get past level 67

*2022-07-17, version 2.5*

While playing this at level 67 the screen moves to where I cannot see all of the tiles. I am unable to complete the level to move on.

### 2/5 — Навязчивая реклама

*2022-03-23*

Рекламируют казино и другое барахло.

### 2/5 — Offset boards

*2021-11-25, version 2.5*

I like the game a lot BUT if there are multiple boards on a level, the last board is so far left, you can only see half of the board and it is impossible to complete.

### 3/5 — Another stuck on 77

*2021-11-21, version 2.5*

It’s a puzzle with multiple screens and when the first screen is completed it switches to the second screen but it only shows a third of the puzzle and since you can’t see which color gems are there it doesn’t matter which boosters you have, you can’t beat it without a lot of luck.   This was brought up to you in he reviews already and it didn’t generate a response and nothing appears to be done about it since. Please fix.

### 2/5 — Fix screen ASAP!

*2021-09-21, version 2.5*

Only part of a screen is showing when there is more than one game within a level.

### 3/5 — Level 1068

*2021-08-22, version 2.5*

I have really enjoyed playing this game, but does anyone know how to get past level 1068?  This level includes three screens to get past, but one I get past the first one, the next screen is blank.  I’ve left and come back for a couple of months to see if it’s been fixed to not avail.  I’m gonna have to delete this if I can’t go further.  Any ideas for me?  Thanks!

### 3/5 — Bad level

*2021-07-28, version 2.5*

Level 77 is messed up.  When the 2nd board on level 77 comes up, it only shows
1/2 of the board. Without seeing the entire board, it's impossible to play.
It has been like this for over a month.
Is a fix coming for this issue??

## Most critical reviews (10 lowest-rated)

### 1/5 — Game

*2024-07-09, version 2.5*

I have the latest version. It glitches. Some
Levels it won’t load the whole screen. It will scroll to the next box to clear but it doesn’t center it on the screen. So only half the box is showing. So you can’t see the other half to know what you’re doing to be able to beat the level.

### 1/5 — Level 110 is so bad ending up deleting it

*2023-08-31, version 2.5*

Starts level 61 then 77 is broken board moves too far to the left and you can’t see what you need so I deleted after 77

### 1/5 — DELETED!!

*2023-07-20, version 2.5*

How do you not know when your game is broken? Look at level 77.

### 1/5 — Doesn’t work any more

*2022-07-27, version 2.5*

Used to work. Now I can’t go any farther because second screen is only half displayed. You can’t see the whole screen.

### 1/5 — Level 110 alignment out of sync for iPhone 11pro

*2021-12-22, version 2.5*

Cannot complete the level since the alignment for the box didn’t come correctly for iPhone 11 Pro. Please correct it

### 1/5 — Why am I unable to uninstall?

*2021-10-07, version 2.5*

Your game is flawed. One board can not be seen and I can play no further. I was going to purchase with no ads but will not now. I can not even uninstall and reinstall! Why?

### 1/5 — Screen bug

*2021-08-15, version 2.5*

Glitch when 2nd screen slides in too far to the left and you can’t play the board.

### 1/5 — Update 2.4 broke a great game

*2021-08-12, version 2.5*

This is still broken even after 2.5!! Can’t get past 950 or 966 (two devices) because levels with multiple boards have some boards off the screen! Please fix!! Am a permanent VIP and you may lose me soon.

### 1/5 — Game has serious glitches

*2021-07-07, version 2.5*

Once I hit the 700s, the glitches make it impossible to finish a level. When there are multiple gods within one lever, upon advancing to the next grid, it advances too far, and only a few columns are visible. Frustrating!

### 1/5 — Frustrated

*2021-06-20, version 2.5*

I love these games.  Have played on my phone for more than I’d like to admit.  Recently got an IPad, so naturally I got the Jewel & Gems 2021 for my iPad.  Started all over and got to the 200 level and started to see screen shots of the playing field half exposed.  Somehow I got to level 243, with 3 to go and the entire 3rd playing field just magically disappears off the screen.  How am I supposed to get past this?  Fix this known problem please.

## Most praised reviews (10 highest-rated)

### 5/5 — Jewels and gems

*2024-07-05, version 2.5*

Gamer moves quickly but is great for a mind strengthened Jlw

### 5/5 — Made it to level 2000.

*2022-05-06, version 2.5*

I assume that’s the end of the game? I’m a little disappointed. Need my fix.

### 5/5 — Level 61

*2021-11-26, version 2.5*

I’m loving the game but can’t play level 61 cause when it goes to page 2 it moves over too much and I can only see the last two rows! If you can fix this it would be GREAT! I’m on an iPhone 12 Pro Max so I know it’s not me!

### 5/5 — Level 645 not lined up right, same fit 890

*2021-11-12, version 2.5*

Level 645 and 890 not lined up right. Can’t finish the game.

### 5/5 — Nice but not the BEST

*2021-07-10, version 2.5*

This is really an awesome game and I enjoy it a lot but it does get hard. I honestly deleted and redownloaded it because I like it a lot so it is a very good game.

### 5/5 — Lovely Game

*2021-06-30, version 2.5*

Started this game today 30/6/21, very enjoyable, the adverts are a distraction but l guess that’s the price we pay to have the games we all enjoy.

### 5/5 — Jewels and Gems Problem

*2021-06-10, version 2.5*

I have been stuck on Level 83 because I am not certain what icon I should be clearing.  Just need to know that I am 83 years old and I love the game.  Thank you.

### 5/5 — Great

*2021-05-30, version 2.5*

It’s a fun game and something different.

### 5/5 — Needs repair

*2021-01-25, version 2.4*

I play and when it has 2 or more screens it DOES MOT LINE UP
The screen show zero to 1/2 of the playing field I’m in the mid 700’s and I can’t play..please FIX this issue

### 5/5 — Love but screen at level 1000 shows half

*2021-01-17, version 2.4*

I love the game, but at level 1000 the second board only shows up half way in my screen. Can't win if you can't see the entire board.🤬

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
