# Jewels of the Wild West Match3 — user reviews

> 468 indexed App Store user reviews of Jewels of the Wild West Match3 by G5 Entertainment AB, rated 4.60/5 from 24,111 ratings.

- Source: https://appshunter.io/ios/app/jewels-of-the-wild-west-match3/id1501557204/reviews
- App overview in markdown: https://appshunter.io/ios/app/jewels-of-the-wild-west-match3/id1501557204.md
- Rating breakdown: 5★ 17,293 · 4★ 4,572 · 3★ 1,711 · 2★ 295 · 1★ 240

## What do users think of Jewels of the Wild West Match3?

Overall sentiment: mixed

**Pros**

- 👍 Enjoyable game
- 🌇 Interesting historical setting
- 🎨 Appealing graphics
- 🧠 Challenging puzzles
- 🕰️ Offline playability

**Cons**

- 💰 Progression becomes too difficult without spending money
- 🤖 Repetitive gameplay at higher levels
- 🔍 Unclear game mechanics and objectives
- 🕰️ Limited energy/moves per day
- 🐛 Frequent crashes and bugs

**Commonly reported bugs**

- Game crashes after updates
- Inability to sign in or access account
- Inconsistent behavior of game mechanics
- Rewards/items not properly awarded

**Most requested features**

- Ability to skip completed levels
- More detailed tutorial and in-game help
- Improved rewards and progression system
- Ability to earn more in-game currency without spending
- Better management of unused/surplus items

## Newest reviews (13 of 468)

### 2/5 — Frustrated

*2026-08-21, version 1.76.7601*

I have played this game for quite some time and in the past it had been one of my favorites, however the changes made to the game have slowly caused me to lose interest.  The level of difficulty in completing levels including the Bandits has increased significantly to the point that going any further is literally impossible. There is no longer a chance of winning without constantly having to purchase diamonds to hopefully advance the next level. Many of my friends have discontinued playing as well. If you want to keep your fan base going then I suggest you reevaluate how you have structured this game. Won’t be long before even I stop playing. 
A loyal player for now.

### 3/5 — Not a fan of recent update.

*2026-05-20, version 1.73.7300*

I have been enjoying this game for quite a while but the last few updates have been making it more difficult to play this game.  My resources for special events have been hidden  my quests are now in a secondary tab.  I admit I do like the bonuses but I am guessing that is temporary so we can pay for it when you get enough people hooked.

### 2/5 — Frustrated

*2026-05-06, version 1.72.7202*

I have played this game for quite some time and in the past it had been one of my favorites, however the changes made to the game have slowly caused me to lose interest.  The level of difficulty in completing levels including the Bandits has increased significantly to the point that going any further is literally impossible. There is no longer a chance of winning without constantly having to purchase diamonds to hopefully advance the next level. Many of my friends have discontinued playing as well. If you want to keep your fan base going then I suggest you reevaluate how you have structured this game. Won’t be long before even I stop playing. 
A loyal player for now.

### 4/5 — Crashes

*2026-03-13, version 1.71.7100*

The new update make it crash

### 4/5 — Please improve!

*2026-03-12, version 1.70.7000*

Speedy delivery has now become impossible to complete in 3 days since they changed it to 80. Also the bakery I have been trying to solve for a month and cannot do it. Refuse to use 100 jewels to do so.
Why are bandits showing that don’t have enough points to play them?

### 2/5 — Réponse à la réponse du développeur …

*2026-02-21*

Quel rapport avec mes remarques. Comme toujours réponses non pertinentes et génériques. Du pur G5 ! Ce serait bien aussi d’enlever le père Noel !!!!

**Developer response:** Hallo! Vielen Dank für Ihr Feedback. Es tut uns leid, dass Ihnen die Änderungen nicht gefallen haben. Wir arbeiten daran, das Spiel zu verbessern! Sollten Sie dabei Hilfe benötigen, kontaktieren Sie uns bitte unter support@g5.com. Unsere Mitarbeiter helfen Ihnen gerne weiter!

### 4/5 — Fun but pricey

*2026-01-27, version 1.69.6900*

I have played this game for years.  I enjoy the stories but agree with others that it is VERY EXPENSIVE to continue to play.  The developers are stingy with their rewards and they keep repeating special events which I only want to
play once.  I'm currently deciding if I want to continue playing or quit and find another challenge.

### 2/5 — Frustrated

*2026-01-15, version 1.69.6900*

This game make my progress futile. It returns back me again again to achieved level. My goodness!  Some times it does not open. I could not know how to handle the situation.

### 4/5 — Please improve!

*2025-12-13, version 1.68.6800*

Speedy delivery has now become impossible to complete in 3 days since they changed it to 80.  Also the bakery I have been trying to solve for a month and cannot do it.  Refuse to use 100 jewels to do so.

### 5/5 — Unable to continue with game.

*2025-12-11, version 1.68.6800*

I have played this game for a longtime. It is one of my favorites. Due to the new update I can no longer play. Please fix this.

### 2/5 — Game Frozen

*2025-12-09, version 1.68.6800*

Last update froze the game.

### 2/5 — Вылетает !

*2025-12-02*

Прошла до 3 уровня и игра стала вылетать . Максимальное обновление планшета iOS 12.5.7 
Игру удалила т.к. не возможно играть.

**Developer response:** Спасибо за Ваш отзыв! Мы хотим разобраться в причинах сложившейся ситуации и решить проблему. Для этого просим Вас обратиться в службу поддержки - это можно сделать, нажав на кнопку «Отправить отзыв» в меню «Друзья» или написав по адресу support@g5.com. Наши специалисты обязательно Вам помогут.

### 3/5 — Frustrated

*2025-11-11, version 1.67.6700*

I have been playing this game for a very long time and it has become frustrating when I keep trying to collect item to get a completed collection with no results. Always saying I need apples or a certain item and when I try to retrieve it it gives something else. I am now wondering what I really have to do to get what I need. So much time with so little results.

## Most critical reviews (10 lowest-rated)

### 1/5 — Please keep old design

*2026-06-18*

Please

**Developer response:** We strive to make our games better for you, so we always pay close attention to your comments. Thanks for sharing!

### 1/5 — Crashing Out

*2026-03-13, version 1.71.7100*

I just did the latest update and now the game is crashing like crazy.

### 1/5 — Not good

*2026-03-07, version 1.70.7000*

Why did you take the ads away. They need to return and I will delete the message.

### 1/5 — Frustrated

*2026-01-19, version 1.69.6900*

This game make my progress futile. It returns back me again again to achieved level. My goodness!  Some times it does not open. I could not know how to handle the situation.                         Again writing a review, not seeing any improvement.  Becoming worse and worse!!! Oops for the game administrators!!!🤭🤭👎🏿👎🏿👎🏿👎🏿👎🏿

### 1/5 — Game not working

*2025-12-10, version 1.68.6800*

I just did the latest update. The game gets stuck after I get the Glory Chest. Game won’t progress/open!

### 1/5 — Keeps breaking

*2025-10-22, version 1.66.6600*

Yet again its not working. I have Rome, wild west, and Egypt. You can usually watch a video and get a gem, but now the counter goes round and round, and nothing happens, its terrible.

### 1/5 — Not good

*2025-10-12, version 1.66.6600*

Fix your game please. The ads did not work after the update. Resolve the problem and I will delete the message. Thanks.

### 1/5 — Updates cause problems

*2025-10-09, version 1.66.6600*

It’s frustrating that the horse statute and building that uses apples keep disappearing. The game if fun, but the cost to play uses crazy high energy. Please correct, and get this all sorted out.

### 1/5 — Crashes

*2025-09-26, version 1.65.6500*

These people put all their efforts into making pop ups for buying gold, that the game crashes every single time it tries to load. I’ve been playing for over a year and it’s one problem after another.

### 1/5 — Don’t bother

*2025-09-10, version 1.65.6500*

The game has changed so much it’s impossible to beat so many of the tasks now without using heaps of tools which they raised the price to get as well. Went from a relaxing enjoyable game to a frustrating unsatisfying one.

## Most praised reviews (10 highest-rated)

### 5/5 — Mrs

*2026-08-20, version 1.76.7601*

Why do you have so many adverts that get stuck and won’t close? The only way out is to restart the IPad. Otherwise this is a very enjoyable game.

### 5/5 — Great game!

*2026-06-17, version 1.74.7400*

Very nice and entertaining game. Definitely I recommend it. Deserves more than five stars.

### 5/5 — Update

*2026-05-18*

Warum dauert das mit dem Update so lange?

**Developer response:** Hallo! Die neue App-Version ist bereits zum Download im App Store verfügbar. Schauen Sie sie sich an!

### 5/5 — Not fun anymore

*2026-04-03, version 1.71.7101*

It was fun at first but after you get to level 125 it becomes so hard that it is just impossible to win without spending tools or Crystal, just sucks the fun out of it.  Also, too many ads, whether you spend money or not

### 5/5 — Игра вываливается после обновления

*2026-03-13*

Добрый вечер! Игра вываливается на определенной миссии. Почему? Как этому противостоять? Кому направить претензию? Какова обратная связь по подобным вопросам? Играю не первый год и вот на тебе, облом. Видимо придется отказываться, да и другим не посоветую!!!

**Developer response:** Хорошие новости! Данная неполадка была исправлена в последнем обновлении, которое доступно для скачивания. Пожалуйста, обновите приложение, чтобы применить исправления.

### 5/5 — Spiel stürzt ständig ab

*2026-03-13*

Bis jetzt war alles okay und seit das Oster-Update da ist, kann ich nur noch max. 2 Minuten spielen

**Developer response:** Dieses Problem wurde in der neuesten Spielversion 1.71.7101 behoben. Bitte laden Sie das Update herunter und probieren Sie es aus!

### 5/5 — Banco

*2026-02-23, version 1.70.7000*

Fiz uma compra de 80 cristais no dia 27 de fevereiro por $4.99.Paguei pelo apple pay $5.34 porem os cristais não me foram creditados e me cobraram duas vezes o mesmo valor.

### 5/5 — Fun

*2026-02-22, version 1.70.7000*

Great game lots of fun

### 5/5 — Нравится

*2026-02-19*

Все нормально

**Developer response:** Благодарим Вас за Ваш отзыв и желаем приятной игры!

### 5/5 — Winter wonderland

*2026-01-13, version 1.69.6900*

Just love all the graphics these team members come up with for all seasons the snow falling is magical it’s like you feel you are right there with the townspeople just live the g5 games

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
