# Jiggle: Crypto Wallet — user reviews > 17 indexed App Store user reviews of Jiggle by Appia Solutions FZCO, rated 4.50/5 from 291 ratings. - Source: https://appshunter.io/ios/app/jiggle-crypto-wallet/id6446089702/reviews - App overview in markdown: https://appshunter.io/ios/app/jiggle-crypto-wallet/id6446089702.md - Rating breakdown: 5★ 237 · 4★ 18 · 3★ 11 · 2★ 2 · 1★ 23 ## What do users think of Jiggle? Overall sentiment: negative **Pros** - 👍 Secure and trustworthy - 🚀 Fast and easy purchases - 👍 Simple and easy to use - 👍 Friendly user-face - 👍 Easy to access customer services **Cons** - ❌ Impossible to purchase crypto - ❌ Transactions always declined - 🐛 Crypto transfers problematic - 🐛 Money lost in transfers - 🐛 Stuck BTC with no support - 🐛 Banned for undisclosed reasons - 💸 High fees - ❌ Took money, gave nothing - 🐛 Buggy interface - 🐛 Cannot sell crypto - ❌ App is trash - ❌ Users unable to use the app - ❌ Scammers **Commonly reported bugs** - Transaction declines - Crypto transfer issues - Lost funds in transfers - Unable to paste or scan addresses - App bugs - Cannot sell crypto - App is unusable ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless, always declines every transaction *2025-02-28* Creating an account was a breeze. Purchasing BTC tho (or any crypto they offer), is impossible. After using every single viable form of payment method available, i.e. 6 different credit cards, 5 debit cards, Apple Pay, google pay, etc. EVERY transaction to make my first purchase of BTC gets declined, any amount. $50-$250 I tried every amount , and even though the transaction processes with a “check “ and a ding in Apple Pay, it then always loads to “transaction was declined” page. . EVERY. Time. I tried dozens of times using every credit & debit card I own (at least a dozen), via every payment outlet available, over the course of multiple hours, to no avail. Waste of time and completely useless app that should be removed from the App Store ASAP. Don’t waste your time! 0 stars! (1 is too generous) **Developer response:** Hi there, First and foremost, thank you for sharing your feedback with us. Based on your description of the issue, it appears the problem is not with the Jiggle app itself but with our exchange partner, Waltzer. In some cases, Waltzer may flag transactions as part of their risk management process, which could lead to delays or interruptions. While we understand how frustrating this can be, ensuring the security of all transactions is a top priority. For further details or clarification, we recommend reaching out directly to Waltzer’s support team. We truly value your feedback and will be sure to pass it along to Waltzer to make them aware of your concerns. - VT, Jiggle Support ### 1/5 — TONS OF BUGS *2024-09-27* Literally have 1.3k BTC STUCK inside the app with ZERO help from Jiggle support / Tech team. UNABLE to paste or scan address despite trying ALL methods the team recommended me to do. The only thing they do is copy and paste generic FAQ answers when talking to you. This App is literal hot garbage. STAY AWAY AND USE COINBASE OR BINANCE **Developer response:** Hi there, We're sorry to hear about any frustrations you've experienced with the Jiggle app. We kindly request you contact our support by emailing support@jiggle.app. Our support team will respond to your inquiry and work towards a solution. Thank you for reaching out, and we appreciate your patience as we address your concerns. Best regards, The Jiggle Support Team ### 1/5 — Unfair practices *2024-09-05* I was banned fromnusing the app for an undisclosed reason. They won’t provide me with the rationale because of “internal security policies”. I did nothing wrong and only used the app like it was meant to be used. Also their fees are crazy. I wouldnuse robinhood for my cryptocurrency transactions as the fees are much more reasonble. **Developer response:** Hi there, First and foremost, thank you for sharing your feedback with us. Based on your description of the issue, it appears the problem is not with the Jiggle app itself but with our exchange partner, Waltzer. In some cases, Waltzer may flag transactions as part of their risk management process, which could lead to service interruptions. While we understand how frustrating this can be, ensuring the security of all transactions is a top priority. For further details or clarification, we recommend reaching out directly to Waltzer’s support team. We also want to acknowledge your concerns regarding the fees for purchasing crypto through Jiggle. Please note that these fees are determined by Waltzer, not Jiggle. However, we have worked closely with them to ensure their fees remain competitive with industry standards. We truly value your feedback and will be sure to pass it along to Waltzer to make them aware of your concerns. Best regards, The Jiggle Support Team ### 1/5 — Horrible app don’t use. Took my money and got nothing *2024-05-10* They will take your money and reject your transaction. Never again. **Developer response:** Hi there, We're sorry to hear about any frustrations you've experienced with the Jiggle app. To clarify, as a self-custody wallet, Jiggle doesn't process payments from users. It's possible that any charges you've encountered were initiated through our trusted exchange partner, Waltzer. They handle the buying and selling of cryptocurrencies via Jiggle. If your crypto purchase hasn't appeared in your Jiggle wallet, it might be due to an unsuccessful transaction. Sometimes, our exchange partner may hold funds as 'pending approval.' If the transaction ultimately fails, the funds should be released within 1-72 business hours. For specific details about your transaction, we recommend reaching out to Waltzer directly. You can do this by accessing the Jiggle app, selecting 'Actions' > 'Buy,' and choosing a currency. Their live chat option is available at the bottom of the page. Alternatively, if you have any questions related to your wallet, feel free to contact us at support@jiggle.app. We sincerely apologize for any inconvenience this may have caused, and please don't hesitate to reach out if you need further assistance. Best wishes, Jiggle Support ### 1/5 — STAY AWAY *2024-02-29* This app is horrible, I don’t even know why I used it to begin with. The interface is not good, the app is buggy and can’t even sell my crypto. Going back. To Coinbase. **Developer response:** Hi, We are very sorry your experience hasn't been satisfactory. Sell is a feature available via our exchange partner Waltzer for supported currencies. Please could you contact support@jiggle.app with more details of your issues or send a message to our in-app 24/7 agents so we can investigate? Your feedback is important to us! Thank you for reaching out - KP, Jiggle Support ### 1/5 — BUILDING A LAWSUIT *2023-11-26* I’ve contacted Apple and they are in works of removing this app do to the nature of users not being able to use it. You guys are scammers. **Developer response:** Hi, We apologize for any dissatisfaction you have regarding our application. We are however committed to resolving any issues you may be facing. Please contact our support by emailing support@jiggle.app, and we kindly request you explain what features of our app you cannot use? Our dedicated 24/7 support team will respond to your inquiry and will work towards a solution. - KP, Jiggle Support ### 1/5 — Scam *2023-11-26* Awful **Developer response:** Hi, We apologize for any dissatisfaction you have regarding our application and we are committed to resolving any issues you may be having. We kindly request you contact our support by emailing support@jiggle.app, providing some information on the issue you are facing. Our dedicated 24/7 support team will respond to your inquiry and work towards a solution. Thank you for reaching out, and we appreciate your patience as we address any concerns. -KP, Jiggle support ### 1/5 — Won’t let you do anything. *2023-11-12* Useless. **Developer response:** Hi, Please can you share some details about what functions you cant perform? To assist you better, please contact our support team via email at support@jiggle.app. We regret any inconvenience you may be experiencing and value your feedback. - KP, Jiggle Support ### 1/5 — App Is Trash *2023-11-11* Trash App !! I was referred by bovada this is the worst app I’ve ever used trust me dont put your money into this app **Developer response:** Hello, We regret any inconvenience you may be experiencing, and we are dedicated to addressing and resolving your concerns. Please reach out to our support team by sending an email to support@jiggle.app. It would be very helpful if you could provide some details about the issues you are encountering. We appreciate any feedback and are commited to improving your experience with us. - KP, Jiggle Support ### 2/5 — Very inefficient *2024-11-18* About two months ago I tranfered some money from this wallet to another wallet and somehow that money got lost.I have no desire to ever use this wallet again and I advise anyone using this wallet to carefully consider how you use this wallet ## Most praised reviews (7 highest-rated) ### 5/5 — Great to have it back *2026-06-24, version 3.1.0* Great app - cannot recommend more! ### 5/5 — Secure *2024-11-16* You can trust this company. They take security serious and they make sure you are the one purchasing the crypto thumbs up **Developer response:** Hi there, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Jiggle. We strive to provide a secure and user-friendly app for all our customers. If you ever need any assistance or have any questions, please don't hesitate to reach out, we're here for you via our in-app live chat or website https://jiggle.app/ - AA, Jiggle Support ### 5/5 — Great Service *2024-07-11, version 1.4.2* Very fast and easy purchase on my LTC ### 5/5 — Works great! *2024-07-10* Everything worked smoothly for me. I wish the fees were lower, but overall good app. **Developer response:** We're delighted to read your positive review! We're committed to delivering an simple and seamless user experience, so it's incredibly rewarding to hear that we've met your expectations! It's important to note that the exchange fees are determined by our exchange partner, Waltzer, are not under our control. However, we want to assure you that our customers' interests are a top priority for us. We have worked closely with Waltzer to ensure that they offer competitive fee structures that are in line with their industry counterparts. If you ever need any assistance, please don't hesitate to reach out, we're here for you via our in app live chat or website https://jiggle.app/ Thanks again for your kind words! - Jiggle Support ### 5/5 — Simple and easy to use *2024-01-31* This app/wallet made it incredible easy to buy and transfer crypto. It’s the only wallet I’ll use. **Developer response:** We're delighted to read your positive review! Providing a self custody wallet that empowers users like you is our top priority. We're committed to delivering an simple and seamless user experience, so it's incredibly rewarding to hear that we've met your expectations! If you ever need any assistance, please don't hesitate to reach out, we're here for you via our in app live chat or website https://jiggle.app/ Thanks again for your kind words! - AP, Jiggle Support ### 5/5 — Arabella *2023-12-20, version 1.3.1* Really easy to use, friendly user-face, and easy to access customer services. ### 3/5 — Good but could be Better *2024-12-11* This app has a problem with American crypto transfers and so I stopped using it **Developer response:** Hi, we apologize for any dissatisfaction you have regarding our application. We are, however, dedicated to addressing and resolving your concerns. Please reach out to our support team by sending an email to support@jiggle.app. It would be very helpful if you could provide some details about the issues you have encountered. Thank you for reaching out. - AA, Jiggle Support --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*