# Jigsaw® Dating — user reviews > 213 indexed App Store user reviews of Jigsaw® Dating by Jigsaw Dating Limited, rated 4.30/5 from 3,152 ratings. - Source: https://appshunter.io/ios/app/jigsaw-dating/id930197933/reviews - App overview in markdown: https://appshunter.io/ios/app/jigsaw-dating/id930197933.md - Rating breakdown: 5★ 2,278 · 4★ 303 · 3★ 193 · 2★ 65 · 1★ 313 ## What do users think of Jigsaw® Dating? Overall sentiment: neutral **Pros** - 🎨 Innovative concept - 👥 Helps focus on personality over appearance - 💬 Facilitates meaningful conversations - 🤝 Helps make new friends **Cons** - 💰 Paywall for full app functionality - 🤖 Potential for fake/bot profiles - 🤔 Confusing or unintuitive app experience - 🚫 Difficulty deleting account - 🤷‍♀️ Poor gender ratio at events **Commonly reported bugs** - Frequent app crashes - Delayed or failed message delivery - Issues with profile editing and photo uploads **Most requested features** - Allow users to filter by preferences - Improve in-app messaging and notifications - Provide more transparency around event details - Implement better account management options ## Newest reviews (10 of 213) ### 3/5 — Great idea, jury’s still out *2026-06-21, version 2026.6.1* I’ve been to 3 events, and all of them have been VERY uneven - tonight was 20 men and 4 women. This could be a great app/company if they would make sure the ratios are closer or at least manage expectations so that people don’t pay for an event that is nothing even remotely what is marketed. ### 2/5 — Customer Service Unresponsive *2026-04-08, version 2026.3.1* I have been trying to create an account for a while and I keep getting Failed to sign-in messages. Also the ticket code isn’t working either. I’ve tried to use Messenger to communicate with someone, and nothing yet. I paid for an event and not I’m skeptical this is legit. Be wary of this company and app. I love the speed dating concept, but lack of IT assistance and communication is the worst part of this concept. ### 3/5 — Event *2026-03-14, version 2026.3.1* The event can be little more organized and there is need to involve people in activities and need to be more engaging. Ratio of men and women are not equal enough ### 1/5 — No facilitation *2026-03-09, version 2026.3.1* I went to a Jigsaw Pickleball event in Boston last weekend. There were almost 30 people there but only 2 courts. I played 2 ten minute games in 2 hours. The post advertised a bingo icebreaker but that didn’t happen. There was no host or facilitator making sure people switched out on the courts to give others a chance to play. There was a good man/woman ratio but due to lack of facilitation there were several games where it was all men playing vs men, not coed at all. I was definitely disappointed that there was no leadership or hosting of the event, it was awkward and a free for all. There was a host there but all she did was check people in and then maybe 3/4 of the way thru came around and asked “is there an organized way you guys are switching to play on the court, or is it a free for all?” When we said it was a free for all she just said “ok” and walked back to the check in station. ### 1/5 — No time for events, support is slow to respond *2026-02-25, version 2026.2.2* Can’t find the time for events. Support is slow, over two days and no response on getting me event time! Otherwise okay, but can’t get to event without times known. ### 1/5 — Not just pickleball *2026-02-07, version 2026.1.1* Was upset finding out this is a dating app. Once you purchase an event ticket you have to get the app and register to have access to your ticket. I’m not here to date I just wanna play pickleball. And all tickets are non refundable so now I registered for this app — very very sad (at least there’s an option, you can hide your profile from people I think?) ### 2/5 — Thought it was just an event *2026-02-03, version 2026.1.1* Was upset finding out this is a dating app. Once you purchase an event ticket you have to get the app and register to have access to your ticket. I’m not here to date I just wanna play pickleball. And all tickets are non refundable so now I registered for this app — very very sad (at least there’s an option, you can hide your profile from people I think? ### 5/5 — Jigsaw Dating Team *2026-01-30, version 2026.1.1* I have been working as an event host for Jigsaw Dating for the past few months, and it has been a really positive experience. Becca has been an absolute pleasure to work with she is always quick to respond, supportive, and easy to communicate with. As a dating host I truly enjoy bringing singles together and helping create a fun, welcoming environment where people can connect and feel comfortable meeting new people. Being part of these events has been both rewarding and enjoyable, and I appreciate the opportunity to contribute to such a positive and engaging experienc ### 5/5 — Why jigsaw is your missing piece for dating in your city ✨ *2026-01-30, version 2026.1.1* Jigsaw events are an incredible addition to the dating scene! As a host, I’m constantly amazed by the quality of singles they attract—truly some of the best and brightest I’ve seen. It’s exciting and genuinely rewarding to watch real connections in real time! My husband and I met on a dating app, but Jigsaw is in a league of its own—it’s nothing like a typical app or event space. Hosting in Columbus, Ohio has been an amazing experience, especially getting to branch out and see all the unique venues and communities Jigsaw partners with. It’s thoughtful, intentional, and so much fun to be part of. ### 5/5 — Such a fun and welcoming space *2026-01-30, version 2026.1.1* I love love love the jigsaw events i’ve met so many people and found so many fun than his. I probably never would have visited. Honestly, Jigsaw is great to meet people, but it’s also a great way to explore your city and make new friends. I always end up having fun even if Sparks don’t fly, but I’ve always seen Sparks fly, which is so much fun too. Where do you go every once in a while or every week it’s definitely a good investment. ## Most critical reviews (10 lowest-rated) ### 1/5 — Hard to find a date, harder to cancel your membership *2026-07-29, version 2026.6.2* I’ve been trying to cancel my membership for about 6 months or so now, both emailing and “canceling” the service on their app. My credit card keeps getting charged and every time I do I dispute it, and my CC company never hears back from them. Save yourself a headache and don’t get a membership. The concept behind this dating service is good, but after going more than once you realize it’s the same people going every time, and it gets to be a waste of time and money. ### 1/5 — Scam *2026-05-25, version 2026.4.2* They cancel the event after you paid and they force you to get another event and they don’t refund the MONEY. If the event has been canceled why is still available for purchase? ### 1/5 — Terrible *2026-05-16, version 2026.4.2* Just terrible ### 1/5 — Horrible customer service *2026-05-14, version 2026.4.2* Signed up for paid yearly subscription yesterday. I had a no show prior to signing up. Tried to sign up for a new event today, and the app is telling me I can’t because my account is locked up for no-show. What is the point of paying for a yearly subscription if I can’t sign up for events? Contacted customer service. Been 48 hours and still no response. I want to cancel the service and request a refund please. ### 1/5 — Horrible customer service, cash grab, look elsewhere *2026-05-10, version 2026.4.2* I booked an event and then decided to become a member within 48 hours. I had to cancel my ticket but since I had booked it before becoming a member they couldn’t refund my ticket. Seems like a pretty horrible way to treat new members. I would look elsewhere. ### 1/5 — Terrible *2026-04-23, version 2026.4.2* Terrible App. Horrible Events. After buying waste of money tickets, they deceive and force you to download this junk app. There should be policy violation. ### 1/5 — Jigsaw allows convicted felons fresh out of prison to harass women at events & r*pe them *2026-04-13, version 2026.3.1* Despite being told numerous times and given proof of the convicted felon that killed somebody harassing women, lying about his age, using aliases, jigsaw ignores every single complaint. Influencers and venue managers begged jigsaw to listen to the women and no one ever replies from jigsaw. Other companies ban him and have security at events to criminally trespass him. Jigsaw needs to act and check their email. We are posting this everywhere to protect women, he has followed and r*ped women after jigsaw events. ### 1/5 — Uncomfortable experience *2026-03-17, version 2026.3.1* So bad ### 1/5 — Never Again *2026-03-15, version 2026.3.1* First time doing this, a friend signed me up. Turns out you have to download this dating app (and fill out all the stupid dating app questions) even though it’s pitched as in person experience. To match you have to scan each other’s QR codes and trivia questions are on the app. Advertised as gender balance. Like all the other reviews, that’s mostly a joke. We had 13 women to 4 men, one of the guys was well above the age range and shouldn’t have been allowed to participate, so it was really 3 men. If you were one of the final tables in the rotation, you were expected to sit and twiddle your thumbs while you waited for a guy to get to you (20+ mins). 4 out of 13 women (including my friend and I) walked out during the explanation part when we realized this was mostly a female only thing. Should’ve been cancelled and refunded. ### 1/5 — Bait and Switch *2026-03-15, version 2026.3.1* You pay for a speed dating event, cool. Afterwards, you try to talk to people you liked, but you have to subscribe to talk to them. I’d like to talk again with people I met, but I don’t want to reward a shady business with it money. ## Most praised reviews (10 highest-rated) ### 5/5 — A breath of fresh air *2026-06-24, version 2026.6.1* It so nice to have a place where you can meet people in REAL life on a weekly basis and it not cost an arm and a leg. I haven’t met my person just yet but doesn’t mean it won’t happen soon! ### 5/5 — MET MY HUSBAND *2026-05-20, version 2026.4.2* So it’s been three years since me and my husband have been married and we met in this app. Now idk what it’s turned into but I hope it’s helping people like it helped me. Thank you jigsaw ! ### 5/5 — Great App! Fun Jigsaw Events! Super helpful team! *2026-04-17, version 2026.4.1* I attended a Jigsaw event in Seattle. It was a well organized event and I played table tennis at the event and made new friends there and met new people there. Great hosts at the event and very helpful team at Jigsaw! Highly recommend the Jigsaw events for a fun experience to meet new people! ### 5/5 — Great events real people. *2026-04-16, version 2026.4.1* The event was well run and easy to connect with people. I appreciated how natural the conversations felt—nothing forced, just real interaction. Jigsaw created a space where you could show up as yourself and actually engage. ### 5/5 — A refreshing human approach to dating *2026-02-01, version 2026.1.1* Jigsaw Dating is a refreshing change from typical dating apps. As someone who hosts NYC events, I appreciate how thoughtfully the platform brings people together both online and in person. The community feels curated, respectful, and open to real connections. The app complements the events perfectly and encourages genuine interaction. Definitely worth downloading if you want a more human dating experience. ### 5/5 — Event Host Review *2026-01-30, version 2026.1.1* I feel grateful to be a part of the event host team at Jigsaw 🧩 I realize how challenging the online dating world can be from many years of experience. It is my joy to offer a brave space to land in the real world experiences outside of the apps. I wish this kind of thing existed when I was exploring. I encourage you to branch out and come join us! 🥰 ### 5/5 — Jigsaw Dating Host *2026-01-30, version 2026.1.1* I am an event house host with Jigsaw Dating and I love it. With my background as a touring stand-up comedian and live event/TV producer– this has been an amazing opportunity for me. Jigsaw has a variety of events, all geared for people to meet IRL. Happy hours, Pickleball, trivia night, arcade night, and coffee shop speed dating. And they are always creating new fun events to get people together. For me, it’s even more of a bonus because my wife comes with me to most events and she loves it too! Everyone loves her :) Thank you, Jigsaw! It’s been a blast! ### 5/5 — I’m a host! *2026-01-30, version 2026.1.1* I love working with jigsaw! I get to see people flourish by making new friends and lovers! We have so many events for you to try! We have arcade nights, pickleball, coffee speed dating and even putt putt! Be sure to download the app to start meeting new people in your city! ### 5/5 — Jigsaw Host *2026-01-30, version 2026.1.1* It’s one thing to chat online, but Jigsaw understands the assignment: to meet up in person. As a host, I get to see the events from beginning to end. Whether it’s a coffee shop, arcade room or an upscale bar, there’s truly an event for any kind of dater. I’ve seen people leave holding hands, or even new friend groups grabbing sushi after. The people and places may be different, but the thing they all have in common is the positive energy and eagerness to meet new people. If you’re looking for your person, I’d recommend joining. Not much to lose, but plenty to gain. ### 5/5 — Find a real person *2026-01-30, version 2026.1.1* Jigsaw dating is a great singles resource to ensure you can actually meet in real life. Fun vibe, wing person hosts and great local spots --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*