# Jigsaw Puzzle Pro — user reviews > 321 indexed App Store user reviews of Jigsaw Puzzle Pro by Critical Hit Software, LLC, rated 4.40/5 from 4,199 ratings. - Source: https://appshunter.io/ios/app/jigsaw-puzzle-pro/id495583407/reviews - App overview in markdown: https://appshunter.io/ios/app/jigsaw-puzzle-pro/id495583407.md - Rating breakdown: 5★ 3,055 · 4★ 519 · 3★ 206 · 2★ 125 · 1★ 294 ## What do users think of Jigsaw Puzzle Pro? Overall sentiment: neutral **Pros** - 🚀 Excellent variety of puzzles - 👍 Great selection of genres - 💡 Ability to create custom puzzles - 👍 Relaxing and enjoyable gameplay - 👍 Helpful customer support **Cons** - 🐛 Frequent crashes and bugs - 💰 Excessive in-app purchases required - 🔍 Difficulty finding desired puzzles - 🔍 Confusing UI changes - 🔍 Pieces difficult to control and move **Commonly reported bugs** - Puzzles disappearing after updates - Coins and purchases not syncing - Daily puzzle not loading - Pieces getting stuck off-screen - App freezing and crashing frequently **Most requested features** - More free puzzle options - Ability to delete completed puzzles - Expand custom puzzle size - Improved piece control and movement - Restore previous UI layout ## Newest reviews (11 of 321) ### 3/5 — July 2026 Update *2026-07-28, version 2026.3.1* Why did you change a wonderful home page. It was so easy to navigate before. Now it is a mess. Change it back or many of us will look for other puzzle games. I have been using Jigsaw Puzzle for many years and have always rated it 5 stars. No more. Really disappointed! ### 3/5 — Great App, SLIMY tricks *2026-05-13, version 2026.2.0* The functionality and design of the app is 5 star - I love the trays,the snap function, the various levels of difficulty by number of pieces AND by turning rotation off and on. I love the variety of puzzles available for free and in paid packs. I love the option to create a custom puzzle and being able to adjust the background table color and texture. I love the peek and preview options - fantastic!! But I DETEST the pop-ups every time I go to the Home Screen, particularly the more recent insidious adjustment that requires a SIGNIFICANT delay before the X appears for the user to close the window. This feels slimy and manipulative, particularly in an app in which I have already paid for the ad-free version and in which I already purchase puzzle packs regularly. I also HATE the constant pop-ups for pins or whatever side quest that I have NO interest in. You’re ruining an incredible app with these absurd, manipulative, cheap grabs. ### 4/5 — Piece Limit is 100 *2025-12-01, version 2025.7.1* The free puzzles on the Home Screen have a piece limit of 100. :( Before you could choose a larger amount of pieces. This would be a 5 star rating otherwise. ### 2/5 — Nonna8 *2025-12-01, version 2025.7.1* Too many adds. Stop it already! The puzzles are great but the ads spoil it. ### 2/5 — Ads are killing the joy *2025-12-01, version 2025.7.1* The last week or so, my PRO version of Jigsaw Puzzle has started showing me endless ads. I sometimes have to exit all and restart to end the ad. In the middle of a puzzle that I BOUGHT I’m thrown over to an ad that takes well over a minute until I can exit and get back to my puzzle. I use this app to unwind/relax. Trying to find the X to end a series of ads is sucking the joy right out of it. Please stop the madness so I don’t have to stop using the app. ### 4/5 — Puzzles *2025-11-30, version 2025.7.1* Don’t like it when you want me to click on a game that is not part of the app ### 3/5 — Could be a 5 star *2025-11-26, version 2025.7.1* I paid full price for add free now after weeks of playing, I am getting adds!! ### 3/5 — What’s with the ads between puzzles? *2025-11-25, version 2025.7.1* I’ve been playing this app for years and always enjoyed it. Now I’m getting ads between my puzzles. I thought this was a purchased version but I’ve had it for so long, I don’t remember. I don’t like the ads, don’t want the ads. ### 3/5 — To much of the same thing *2025-11-21, version 2025.7.1* The puzzle choices are the same old things! Lot of pastel houses and a bunch of animals and lots of hobbies. Try something new! T ### 5/5 — My favorite app *2025-11-21, version 2025.7.1* I expect some form of pop ups, however, these can be a little annoying. That said. It is still my favorite app and have enjoyed it for years now. ### 5/5 — Lovely variety *2025-11-21, version 2025.7.1* I appreciate your wide selection of genres for the daily puzzle. Although I don’t enjoy the sketched or drawn puzzles so much, I do them also. I start every single day with a jigsaw puzzle. ## Most critical reviews (10 lowest-rated) ### 1/5 — Far too many ads for a game I bought *2026-05-12, version 2026.2.0* It was a lot of fun, especially being able to make my own photos into puzzles, but now it’s filled with ads and my own puzzles are nearly impossible to find! It does need more board space to set up unused pieces but that issue has been somewhat resolved. ### 1/5 — Jigsaw Puzzle Pro *2026-02-08, version 2025.8* Awful, you pay for the app and then have to pay for the puzzles. And they are ugly puzzles. ### 1/5 — I’m done *2025-12-31, version 2025.8* I paid for the Pro app to reduce ads. Now it has more ads than the free version, which I also play. Plus, I play the special events where you can earn extra coins and it won’t give me enough tokens to win after playing multiple eligible puzzles…always one token short even though I played the appropriate puzzles and watched multiple ads. In two recent special events I received only 777 coins while my free version “claimed” 5000. This most recent event I received nothing. It used to be my favorite app. Goodbye. ### 1/5 — Bombarded with forced ads *2025-12-01, version 2025.7.1* I have the pro version (no ads) and love the puzzles I have purchased many packs with no problem until this week. Now after every completed puzzle there may be up to 3 forced ads for rival products and I can’t close the windows until ad is done and an App Store window opens for me to buy the product. iPad locks up and I have to close app and try later. Also, instruction boxes keep popping up telling me what each icon on the drop down bar at top of puzzle is for while I’m doing the puzzle. ### 1/5 — Annoying *2025-12-01, version 2025.7.1* Latest update has too many ads and pop ups during play; constantly distracting concentration and taking away any enjoyment of actually completing the puzzle. I plan to replace this app with another. ### 1/5 — Keeps stalling out *2025-12-01, version 2025.7.1* I want my money back. Puzzle keeps freezing. ### 1/5 — Developers…I bought Pro, now Tons of Ads?!? *2025-11-28, version 2025.7.1* Developers…I think your latest update created a new bug. I bought the pro version a few years ago to avoid ads. Suddenly this week after the update I am getting an ad every time I complete a puzzle or click something. It says I can go ad free if I upgrade to “premium”! Is that an error or the future of this app? Meaning, If I buy premium will it soon do the same and say I have to upgrade to supreme to avoid ads in the future? I love the app. Can we fix new error? ### 1/5 — Ads *2025-11-26, version 2025.7.1* Was a good app before update. Now after you buy with money a puzzle pack and play they make you watch page after page of ads. ### 1/5 — Loud music playing randomly *2025-11-26, version 2025.7.1* I purchased the ad free version years ago and I complete at least one puzzle, sometimes more, everyday. Recently bizarre music starts playing really loud randomly for what seems like forever. Note: no ad is popping up just music is playing. I have all music related settings turned off. I’m about ready to delete app from my iPad and look for a different jigsaw puzzle app. ### 1/5 — No connections *2025-10-19, version 2025.6.0* Si ce tais morning there is no connections. All other app is fine ## Most praised reviews (10 highest-rated) ### 5/5 — Jigsaw Puzzle question *2026-07-03, version 2026.2.0* Downloaded Jigsaw Puzzle Pro/Premium. I thought once I’d done this the non pro version would disappear and the coins etc would be incorporated in the Pro version. I have instead 2 versions of the game on device is this correct and if I delete the non pro version would both disappear! I still believe this App is the best Jigsaw App available. ### 5/5 — Brilliant *2026-05-09, version 2026.2.0* I’ve worked hundreds of puzzles on this app over the last 13 years…this was, by far the BEST one. Not only beautiful but very mentally challenging. Wish I could find another just like it. ### 5/5 — Love it *2026-04-29, version 2026.2.0* Have used it for years and still enjoy. Such a wide variety of puzzles. I like that I can play the free puzzle of the day or buy a complete pack for a very nominal cost - and can also add to my inventory with coins I earn playing. I can say that it is one of the few app developers who listen to their customers. I’ve reported annoyances once or twice and ta-da, the next update has an improvement! ### 5/5 — Relaxing *2026-03-01, version 2026.1.0* This is the most relaxing game that I play in the evenings. It is both pleasing to the eyes and not interrupting. ### 5/5 — Love Love Love this app *2026-02-25, version 2026.1.0* I have been doing these puzzles daily for many years. I’m bad! That’s why I have an iPad!! ### 5/5 — Nice puzzles *2025-12-31, version 2025.8* The picture puzzles are nice with a large variety to choose from. ### 5/5 — Thanks for fixing the ads issue with the Pro version! *2025-12-25, version 2025.8* Have used the app for issue and thoroughly enjoyed it. A couple of weeks ago I started getting spammed with ads. I see several people reported it and yay! It is fixed! ### 5/5 — Well what can I say ,love ,love love it. *2025-12-03, version 2025.7.1* This is my go to game that I use to unwind everyday..This is a fantastic game , I have been playing it for years .The only thing that I would like to see change is,the puzzles they put up to buy for coins ( we can earn coins throughout the day,and is well worth taking the time to collect) there are very few coin puzzles and most of the coin ones that are put up are not worth playing,so please guys think of us little people that don’t always have spare cash to buy puzzles and put up some decent and fun puzzles for coin.Overall you will not regret playing “Jigsaw Puzzle “………. ### 5/5 — Ads, ads and more ads *2025-12-01, version 2025.7.1* I gave this app a good review because I started having less pop up ads … then bang, I spend almost as much time waiting for the ad to play out before I can close it then I spend doing a puzzle. I am thoroughly disappointed now and I have had this for a couple of years. ### 5/5 — Venice *2025-11-21, version 2025.7.1* It is well dune…. It looked just as nice as when I was there * --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*