# Jigsaw Puzzles Classic Games — user reviews > 29 indexed App Store user reviews of Jigsaw Puzzles Classic Games by NewPubCo, Inc, rated 4.10/5 from 184 ratings. - Source: https://appshunter.io/ios/app/jigsaw-puzzles-classic-games/id1532393483/reviews - App overview in markdown: https://appshunter.io/ios/app/jigsaw-puzzles-classic-games/id1532393483.md - Rating breakdown: 5★ 120 · 4★ 17 · 3★ 15 · 2★ 9 · 1★ 23 ## What do users think of Jigsaw Puzzles Classic Games? Overall sentiment: negative **Pros** - 👍 Beautiful puzzle pictures - 👍 Wide variety of subjects - 👍 Enjoyable and relaxing gameplay - 👍 Challenging and fun bonus games - 👍 Unique piece layout appreciated by some **Cons** - 🐛 Puzzles stop loading after ad removal purchase - 🐛 Frequent commercials between puzzles - 🐛 Daily puzzles not loading - 🐛 App freezes and pieces cannot be moved - 🐛 Loss of progress and purchased puzzles after updates/reinstalls - 🐛 New format disliked by some users - 🐛 Shadow on moved pieces is frustrating - 🐛 App drags and locks up - 🐛 Blank screens encountered - 🐛 Purchased puzzle packs disappear - 🐛 Number of pieces limited to 25 in new format - 🐛 Large puzzles difficult to see on phone **Commonly reported bugs** - Puzzles stop loading after paying to remove ads - Daily puzzles not loading - App freezes, pieces unmovable - Progress lost after deletion and re-download - Purchased puzzles disappear - Blank screens - App drags and locks up - Shadow on moved pieces - New format issues (piece layout, puzzle size visibility) **Most requested features** - Fix puzzles not loading after ad removal - Fix daily puzzles not loading - Fix app freezing and pieces not moving - Restore original app format - Allow changing the number of pieces per puzzle - Improve visibility of large puzzles on phone - Address issues with purchased puzzle packs disappearing - Provide a refund for unwanted 'updates' - Fix blank screens issue ## Newest reviews (9 of 29) ### 2/5 — Can't get daily puzzle *2024-03-16* I've looked everywhere and can't figure out how to get the daily puzzles. They haven't loaded in a year. ### 3/5 — Good and bad *2022-04-20* It was my favorite app but now it drags and locks up. **Developer response:** Dear Pegdiane, please kindly report your problem or suggestion along with your detailed information by email at hello+jigsaw@newpub.co. We will check it and solve it as soon as possible. Thank you! ### 3/5 — Fun Jigsaw Puzzles *2022-02-05* Pictures are beautiful and wide variety of subjects. I don’t like the interruptions for the ads! **Developer response:** Hello! We use ads to be able to offer you a high quality game experience that is completely free. If you'd like the ads removed, please see the available options in the in-app Settings. We get your point of view as well, so we are constantly striving to do better. Thanks for playing and please consider rating us higher at any time :)! ### 2/5 — Why *2021-12-24* Why I can’t see the pieces? ### 1/5 — Where are the puzzles I’ve purchase? *2021-11-16* I had several packs I’d purchased and I don’t see them? Can someone tell me where they are? **Developer response:** Hello, Debdyer! Thanks for playing! It may be a matter of customization - check out the in-app Settings and modify options according to your needs. We work hard to make sure our players enjoy the game, so feel free to send us your feedback at hello+jigsaw@newpub.co , we'll review everything. Enjoy the game! ### 1/5 — Disappointed and not happy *2021-11-07* where are all my other puzzles that i paid for!! this is not okay. i just paid for a set this morning. this is not ok. **Developer response:** Hello, friend! Thanks for taking the time to write us. Have you checked the in-app Settings? In there you can tick/untick the options that best suit your needs. We hope this helps you enjoy the game even more! ### 1/5 — Fake out “update” *2021-11-07* It was too good to be true and I fell for it. 10 minutes ago, an update popped up on my Magic Jigsaws app. I paid $2.99 for not an update but a completely different game - and not much of a game at that! So, I’d appreciate a refund asap, and it’s a good thing I caught it when I did. Thanks, but no thanks. **Developer response:** Hi, Llamajules! Thanks for taking the time to write us. We are truly sorry for the confusion. Can you send some details about it at hello+jigsaw@newpub.co ? - Jigsaw Team ### 1/5 — stupid and bad. *2021-11-06, version 1.0.2* the 'upgrade' destroys all the puzzles you had and all the puzzles you bought. the disney puzzles are gone. and there does not seem to,be any way to change the number of pieces - it's al 25 pice games which is boring. what a disappointment. i am outa here. ### 3/5 — Sad update *2021-11-03* This was a huge change. I had a lot of puzzles to do, and now so few. The new option of just showing edges takes away from what you had. Large number puzzles are hard to see with my phone (and I have a larger screen). I will keep playing for now, but will look for another jigsaw game. **Developer response:** Hey, Bobbwk! We can assure you we are constantly working hard to make players happy and new versions are created with them in mind. We'll have other versions coming up, so feel free to send us your ideas to help us create better releases that you can enjoy - hello+jigsaw@newpub.co . Thank you for your review! ## Most critical reviews (10 lowest-rated) ### 1/5 — Great for a while *2024-08-26, version 1.7.3201* I loved this app - saved up coins, bought puzzles. Then I paid to remove ads - all puzzles stopped loading - deleted app and re-downloaded. All progress gone. Rubbish! ### 1/5 — Too many commercials *2024-06-14* There are too many commercials in between each puzzle. Would like this to be ad free and willing to pay for it to be ### 1/5 — Nope *2024-01-10, version 1.7.3201* So many flaws I will delete it and download a different one. ### 1/5 — Jigsaw *2023-11-28* I paid the 4.99 to not have any ads and since than all i can do for puzzles is the archived ones ### 1/5 — New download *2022-10-05* GO BACK TO THE ORIGINAL FORMAT, PLEASE!! This is exactly the same as another jigsaw game which I left behind because I MUCH PREFERRED this one. Until now. **Developer response:** We're sorry to hear that you feel this way. We assure you that our dev team works hard on growing the game to suit your needs more. Thank you for your feedback. ### 1/5 — Huhhhh *2022-03-29* Continues to freeze. You can not continue the puzzle you started because u can’t move the pieces. **Developer response:** Hi, we are sorry you've experienced such difficulties. Please contact our customer support at hello+jigsaw@newpub.co to send more details, maybe even relevant screenshots, as soon as possible. Thank you! ### 1/5 — Hate the new format after updating. *2022-01-23* I don’t like the new format they use after updating the game. Bring back the old style. Like all my puzzle pieces on the right. Full screen puzzle is better. **Developer response:** Hi, Looney100! We appreciate you've taken the time to leave your feedback. Our team is working hard to offer the best in-game experience. Please check back soon, you'll find new interesting game features and events that you'll enjoy. Jigsaw Puzzles Team ### 1/5 — Does not work *2021-12-31* Get only blank screens ### 1/5 — Harleymither *2021-12-27* Just did the update, and now the entire app is ruined. I’m out of here for good. Thanks for screwing up my favorite game. **Developer response:** Hi there! We appreciate your sincere opinion regarding our app. Our team is focused on bringing new, exciting features with every new release, so you're most welcome to check back any time. Jigsaw Puzzles Team ### 1/5 — Disappointed *2021-12-25* Just downloaded as requested. I agree with the person who said it was just too good to last. Just paid for a puzzle pack tonight and now gone. Before this required download the app was so nice. Really disappointed. **Developer response:** Hi, PBGV Luvr! We appreciate you've taken the time to leave your feedback. Our team is working hard to offer the best in-game experience. Please check back soon, you'll find new interesting game features and events that you'll enjoy. - Jigsaw Team ## Most praised reviews (10 highest-rated) ### 5/5 — Jigsaw Puzzles *2022-10-24* Just what I need after a stressful day to sit down and relax with a beautiful picture. **Developer response:** Thank you so much for your feedback. Keep on playing the game. We have more exciting things in store for you! ### 5/5 — Very good *2022-05-07, version 1.0.5* Would recommend this. ### 5/5 — Games *2022-01-05* The games you send out to get more free puzzles are challenging and fun. **Developer response:** Hello! Thanks so much for your kind words! We really appreciate you taking the time to share your experience with us. We hope you'll keep enjoying the game and share your excitement with your friends! ### 5/5 — “Enlightened to an interlocking experience “ *2022-01-01* These puzzles are absolutely breathtaking! So beautiful!! I can’t wait to complete each puzzle, to see the end result! Some of these are simply MAJESTIC!! Each time I interlock the pieces together, it definitely gives me a sense of togetherness, just as God interlocked husband and wife in Holy Matrimony!! Thank You for giving me the pleasure of remembering how much puzzles resemble marriage! **Developer response:** Hi! So nice of you to take some time to write us! Players such as yourself are creating a one-of-a-kind community around Jigsaw and make us want to deliver an even better game experience with every release. Thank you for your nice words, keep playing and help us spread the love for the game! ### 5/5 — Lovely *2021-11-07* My wife and I both enjoy placing our wee clever pieces together feeling the exuberance of locking our parts into each other until vibrant visions form between us. Thank you so for the inestimable pleasure attained hereby. Yours truly, **Developer response:** Hello, stepcoach! So nice of you to take some time to write us! Players such as yourself (and your wife!) are creating a one-of-a-kind community around Jigsaw and make us want to deliver an even better game experience with every release. Thank you for your nice words, keep playing and help us spread the love for the game! ### 5/5 — Addicted *2021-11-04* Love this puzzle app. It’s the best puzzle app out there. Love all the Disney themes. You can make them as hard as you want. I’m so addicted to doing puzzles and no missing pieces now. **Developer response:** Hey there! Thank you for taking the time to write us! Our team highly appreciates players' feedback and reviews such as yours makes us happy since we are continuously working on improving our app. Thanks for bringing joy and help us spread it further - invite your friends to the app and let's have fun! ### 4/5 — Jigsaw *2022-01-12* I rather enjoy this game. The layout of the pieces is unique but I like it. The puzzles are fun to do, and it’s sort of nice to get bonuses for doing each puzzle! ### 4/5 — Enjoying this App and these Puzzles *2021-12-23* Thanks. I play almost daily. **Developer response:** Hi KehVohn! We're sorry about the situation that occurred. Our team is working hard to fix this and we're confident that soon everything will return to normal. We encourage you to contact our support team via email - hello+jigsaw@newpub.co for any additional feedback you may have. Thank you for your patience! Enjoy the game! ### 3/5 — Shadow on each piece *2022-11-23* The puzzles are nice but I am not a fan of the shadow when a puzzle piece is moved. It amuses a problem for me and I get frustrated. Sorry. **Developer response:** Hello! Sorry for the inconvenience! Our team is already working on a fix for this issue, it will be solved shortly. Please check again soon and if not, please contact our support team using this email: hello+jigsaw@newpub.co We will be happy to help! ### 3/5 — Like puzzles but *2022-09-30* I enjoy your puzzles when the pieces move but half the time they freeze and can’t move any of them I hope you will fix the problem I have e-mailed you 2 times and didn’t get any reply back please fix the problem with it freezing **Developer response:** Hi, we are sorry to hear that the game is not working well on your end. May we inquire about what you've experienced? Please contact our customer support at hello+jigsaw@newpub.co to resolve it as soon as possible. Thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*