Jigsaw Puzzles User Reviews

Customer Experience

Positive experience64.5% of reviews
Neutral12.9% of reviews
Negative experience22.6% of reviews

~ Based on 31 written reviews from the US App Store.

What users say

Is Jigsaw Puzzles Safe?

Jigsaw Puzzles: Relax & Play appears safe based on user ratings. AppsHunter Safety Score for Jigsaw Puzzles is 93/100.

This assessment is based on 648 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
5.2% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 648 App Store ratings for Jigsaw Puzzles.

Is Jigsaw Puzzles Legit?

Jigsaw Puzzles: Relax & Play appears to be a legitimate app. AppsHunter Legitimacy Score for Jigsaw Puzzles is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Review

Don’t like having only sections available to solve instead of full game. Great pictures but deleting because of the limitation.

Response from developer

Hi! You can turn this off in Settings: disable "Assemble by zones", and the puzzle will open as one full game. Thanks for the feedback!

Обновление 2.4.1

Игра замечательная!Картинки разнообразные, сложность разного уровня.
Но последнее обновление лагает. Вылетает через сек 5-10 после запуска. Исправьте, пожалуйста!

Response from developer

Спасибо за отзыв! Исправили проблему с отображением кусочков пазлов на холдере - всё уже работает корректно в версии 2.3.1. Пожалуйста, обновите приложение до последней версии 😊

Not happy

Pieces now on the side. Prefer bottom.

Response from developer

You can change this in Settings: open Holder location and choose "Always at the bottom". Thanks for the feedback!

Poor functioning

The puzzle either shrinks or expands when placing a piece or freezes and you have to leave the site and return. That doesn’t always fix the problem.

Response from developer

Thanks for reporting this. This issue has been fixed in recent updates. Please update to the latest version of the app.

Roslyn Jigsaw puzzle

Home Art Craft

Response from developer

Thank you! We’re glad you’re enjoying the puzzles.

Jigsaw Puzzles: Puzzle & Play

Change the ad, no Trump, period

Response from developer

Thanks for letting us know. Ads are shown by ad partners, and we’ll keep monitoring ad quality.

Love the colors and the fun

I love the app

Response from developer

Thank you! We’re happy you love the app.

Jigsaw Puzzles: Puzzle and Pay

Installed app, but it will not open. Uninstalled and reinstalled, but it doesn’t open

Response from developer

Thank you for your feedback, and we're sorry for the inconvenience! Please try updating the app to the latest version — we've already fixed this issue. If it still doesn't open after updating, feel free to contact our support team and we'll do our best to help you.

Лучшая

Интересные и разнообразные коллекции пазлов на любой вкус! Регулярно играю с большим удовольствием.

Response from developer

Спасибо за Ваш отзыв! Мы рады, что Вам нравится создавать пазлы из своих фотографий. Ваша поддержка и положительные отзывы мотивируют нас продолжать улучшать наше приложение. Приятной игры!

June 8,2025

I can’t get into mine.

Response from developer

Hi! We're sorry to hear you're having trouble accessing your game. Please reach out to us at support@happyjigsaw.com — we'll be happy to help you get back in!

To many ads…to make the game a stress reliever

I know you need ads to keep this game free but having the ad pop up in the middle of putting the puzzle together is very annoying…I am on a fixed income so I don’t have the extra funds to subscribe to you game. I will give it a few more days to see if the programmers fix this problem. If it is fixed soon I will have to delete this app..that would be a shame as I truly like this game..
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Response from developer

Thank you so much for your feedback and for giving our game a try — we’re really happy to hear that you enjoy it! We understand how frustrating it can be when ads interrupt the gameplay, especially in the middle of putting a puzzle together. We’re always working on improving the experience, and your message helps us a lot. If you'd like to remove ads, there’s a one-time purchase available — no subscription required. You can find this option by going to the game Settings and tapping on "Disable Ads". We hope this helps make the game a more relaxing experience for you. Thanks again for your support, and we hope you'll continue to enjoy the puzzles!

Fun puzzles

Lots of interesting pictures and great color schemes.

Response from developer

Thank you so much for the 5 stars! 😊 We're really happy you’re enjoying the variety of pictures and the color schemes — it means a lot to us. Hope you keep having a great time puzzling!

It’s okay.

Lovely game. But two really annoying features. The constant pop up saying Ads keep the game free. Or subscribe to premium. Can’t subscribe in the UK, so stuck with the annoying pop up.
Also, You need a clear the board button, so the pieces placed but not inserted can be moved back to the tray. And could you please allow pieces to be placed on the board outside of the jigsaw. Thanks.
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Response from developer

Thank you so much for your feedback! We apologize for the bug that causes the constant pop-up notification—this was not our intention, and we are working hard to fix it. In the next release, we will: Fix this bug to prevent the annoying pop-up from appearing repeatedly. Implement all of your requests, including adding the ability to remove ads with a one-time purchase and the option to clear all unplaced pieces from the board back to the tray. We appreciate your patience and hope these improvements will enhance your experience.

Puzzle

It makes you think a little bit to do this puzzle. I really like it but you do need to think about what your doing

Response from developer

Thank you for your feedback! We're glad to hear that you're enjoying the challenge of the puzzles. It's great that they're making you think and engage more deeply. We hope our app continues to provide you with a fun and stimulating experience. If you have any suggestions or need assistance, don't hesitate to reach out. Happy puzzling!

Too many asks for purchasers

Too many asked for purchases

Response from developer

Thank you for your feedback on Jigsaw Puzzles. We hear your concerns about in-app purchases and value your input. Our app offers many free puzzles, including a daily "Puzzle of the Day" and access to all past daily puzzles at no cost, to keep content fresh and engaging. We hope you enjoy the new puzzles added each day. Your satisfaction is our priority, and we're committed to improving your experience with us. Thanks for your support!

Rubbish

Pieces missing to finish the puzzle

Response from developer

Thank you for your feedback. We apologize for the inconvenience caused by the missing puzzle pieces. Your input is invaluable to us as it aids in our continuous improvement. Please send us a brief 5-second video to support@happyjigsaw.com demonstrating the puzzle with the missing pieces. This will assist us in resolving the issue, and in appreciation, we will provide you with a complimentary 1-year subscription.

ピースが足りない

完成しないので削除したいけど出来ない
いつまでも進行中

Response from developer

ご意見をいただきありがとうございます。パズルのピースが見つからないという不便をおかけして申し訳ございません。実は、ボード上のピースの端を強調表示する機能がありますが、必要なほど目立たなかったようです。 この機能がより目立つように、最後の数ピースの境界線を太くし、その色を継続的に変更する対応を即座に行います。さらに、新しいアップデートでは、左上のボタンを使って、組み立てたパズルの部分を半透明にできるようになり、行方不明のピースをより簡単に見つけられるようになります。 ご意見をいただけることで、私たちは改善することができます。アップデート後にアプリを再インストールしていただくことをご検討ください。もう一度チャンスをいただける場合は、support@happyjigsaw.com までお聞かせください。

Incomplete puzzle

Big problem! This app doesn’t have a Scatter option so I’ve had to scan the puzzle to find 5 missing pieces. Found 1. Where are the other 4 pieces hidden? Spent too much time searching for them. That was not fun. Puzzle was only complete 99%. Deleted your app.

Response from developer

Thank you for your feedback. We apologize for the inconvenience you experienced with missing puzzle pieces. We do have a feature that highlights the edges of pieces on the board, but it seems it wasn't as visible as needed. We're taking immediate action to make this feature more noticeable by thickening the borders of the last pieces and changing their color continuously. Additionally, a new update will allow the assembled puzzle part to be semi-transparent via a button in the top left corner, helping to find missing pieces more easily. We appreciate your input as it helps us improve. Please consider reinstalling the app after our updates. If you’re willing to give us another chance, we’d love to hear from you at support@happyjigsaw.com.

V

When I was down to the last two pieces of puzzle I couldn’t find them I tried several times swiping over it to find them but never did. Might want to add a piece finder to the app.

Response from developer

Thank you for your feedback. We apologize for the inconvenience you experienced with missing puzzle pieces. We do have a feature that highlights the edges of pieces on the board, but it seems it wasn't as visible as needed. We're taking immediate action to make this feature more noticeable by thickening the borders of the last pieces and changing their color continuously. Additionally, a new update will allow the assembled puzzle part to be semi-transparent via a button in the top left corner, helping to find missing pieces more easily. We appreciate your input as it helps us improve. Please consider reinstalling the app after our updates. If you’re willing to give us another chance, we’d love to hear from you at support@happyjigsaw.com.

Pièces manquantes

Dans le puzzle d’aujourd’hui, 22/02/24, il manque 3 pièces pour finir….😡

Response from developer

Thank you for taking the time to share your experience with the puzzle from 22/02/24. After thoroughly rechecking, we can confirm that all the pieces are indeed in place. Sometimes, three pieces might blend into the background on an already assembled part of the puzzle, making them hard to spot. To locate them, we recommend performing a long press on the puzzle play area. This action will make the puzzle partially transparent, thus making it easier to find the missing pieces. Moreover, we are excited to announce that we are working on a new version of the app where missing pieces will automatically be highlighted. This should greatly help to avoid this kind of inconvenience in the future. Thank you again for your patience and support. We hope you continue to enjoy our puzzles, and we remain at your disposal for any questions or suggestions.