# Jigsaw Puzzles: Relax & Play — user reviews > 31 indexed App Store user reviews of Jigsaw Puzzles by Smirnov Yury, rated 4.70/5 from 648 ratings. - Source: https://appshunter.io/ios/app/jigsaw-puzzles-relax-and-play/id6469541260/reviews - App overview in markdown: https://appshunter.io/ios/app/jigsaw-puzzles-relax-and-play/id6469541260.md - Rating breakdown: 5★ 515 · 4★ 82 · 3★ 34 · 2★ 4 · 1★ 13 ## What do users think of Jigsaw Puzzles? Overall sentiment: neutral **Pros** - 👍 Fun and interesting puzzles - 💡 Ability to create puzzles from own photos - 👍 Vibrant colors and great visuals - 👍 Relaxing and meditative gameplay **Cons** - 🐛 Puzzle pieces not aligning properly - 🐛 Freezing and crashing issues - 🔍 Missing puzzle pieces - 💸 Too many ads and in-app purchases **Commonly reported bugs** - Puzzle pieces not aligning properly - App freezing and crashing - Missing puzzle pieces - Unable to open or install the app **Most requested features** - Add a 'clear board' button - Allow placing pieces outside the puzzle area - Improve piece detection and placement - Provide an option to disable ads or subscribe ## Newest reviews (10 of 31) ### 4/5 — It’s okay. *2024-09-02* Lovely game. But two really annoying features. The constant pop up saying Ads keep the game free. Or subscribe to premium. Can’t subscribe in the UK, so stuck with the annoying pop up. Also, You need a clear the board button, so the pieces placed but not inserted can be moved back to the tray. And could you please allow pieces to be placed on the board outside of the jigsaw. Thanks. **Developer response:** Thank you so much for your feedback! We apologize for the bug that causes the constant pop-up notification—this was not our intention, and we are working hard to fix it. In the next release, we will: Fix this bug to prevent the annoying pop-up from appearing repeatedly. Implement all of your requests, including adding the ability to remove ads with a one-time purchase and the option to clear all unplaced pieces from the board back to the tray. We appreciate your patience and hope these improvements will enhance your experience. ### 3/5 — V *2024-03-02* When I was down to the last two pieces of puzzle I couldn’t find them I tried several times swiping over it to find them but never did. Might want to add a piece finder to the app. **Developer response:** Thank you for your feedback. We apologize for the inconvenience you experienced with missing puzzle pieces. We do have a feature that highlights the edges of pieces on the board, but it seems it wasn't as visible as needed. We're taking immediate action to make this feature more noticeable by thickening the borders of the last pieces and changing their color continuously. Additionally, a new update will allow the assembled puzzle part to be semi-transparent via a button in the top left corner, helping to find missing pieces more easily. We appreciate your input as it helps us improve. Please consider reinstalling the app after our updates. If you’re willing to give us another chance, we’d love to hear from you at support@happyjigsaw.com. ### 4/5 — New puzzles *2024-02-13* Need a table lock! Great puzzles! Challenging! Would give 5 stars but no table lock and puzzle moves ard too much! **Developer response:** Thank you for your feedback!  We truly appreciate users' suggestions for improving the game. Therefore, we would like to take on this task as soon as possible. Could you please email us at support@happyjigsaw.com so that we can discuss the details of implementing this feature? We also want to express our gratitude to you for your valuable suggestion. ### 5/5 — Замечательная головоломка для любого возраста *2024-02-06* Очень понравился этот вариант пазла. Элементы разных форм, такие же, как были в картонных) Сложность любую можно выбрать. Ребенок в восторге, потому что можно собрать собственного любимого котенка из фрагментов фотографии, которую сам и сделал. Изображения в коллекциях вызывают восторг, на любой вкус и возраст **Developer response:** Здравствуйте! Спасибо за Ваш отзыв. Мы рады, что Вам и вашему ребенку понравилась наша игра и что Вы нашли интересные изображения в наших коллекциях. Удачи в сборке пазлов! ### 5/5 — Bunte und schöne Bilder! *2024-01-28* Ein einfaches, aber entspannendes Spiel. Es hilft, die Wartezeit in der Schlange zu überbrücken oder Spaß in der Mittagspause zu haben. Es ist cool, dass es jeden Tag ein neues Bild gibt - es interessiert mich immer, welches es morgen sein wird. **Developer response:** Wir bemühen uns sehr, unser Spiel jeden Tag zu verbessern. Ihr Feedback gibt uns zusätzliche Motivation. Vielen Dank für Ihre Unterstützung und die warmen Worte. Wir wünschen Ihnen weiterhin viel Spaß beim Spielen! ### 5/5 — Классное приложение *2024-01-09* Отличное медитативное занятие, если нужно разгрузить голову **Developer response:** Спасибо за Ваш отзыв! Рады, что наше приложение помогает Вам расслабиться. Всегда рады Вашим предложениям и вопросам. Весёлой игры! ### 5/5 — Рекомендую *2023-12-29* Отличное приложение, все интуитивно понятно и ясно **Developer response:** Благодарим за отзыв! Мы рады, что наше приложение Вам понравилось и оказалось удобным в использовании. Мы постоянно работаем над улучшениями, чтобы сделать его ещё лучше для Вас. ### 5/5 — Хорошее приложение *2023-12-25* Все интуитивно понятно. Пазлы закрепляются и не двигаются в верном местоположении, чего не было в другом пазле у нас, ребенок 5 лет играет самостоятельно, а для меня это отличный антистресс 👍🏻 **Developer response:** Благодарим Вас за отзыв! Нам особенно приятно слышать, что игра помогает Вам расслабиться и одновременно является полезным занятием для Вашего ребенка. Желаем Вам и Вашей семье еще много радостных моментов вместе с нашей игрой! ### 5/5 — Отличное приложение! *2023-12-25* Очень порадовал набор картинок и возможность собрать пазл по собственной фотографии, спасибо вам за такую интересную идею **Developer response:** Благодарим Вас за Ваш отзыв! Мы рады, что Вам понравилась функция создания пазлов из собственных фотографий. Нам очень важна обратная связь наших пользователей, и мы стремимся делать наше приложение ещё лучше. Спасибо, что выбрали нашу игру! ### 5/5 — ‘Jigsaw Puzzle’ is the first time I fell in love with puzzles for real! *2023-12-14* Marvellous pictures, cozy design and soothing puzzle solving atmosphere. All this just like when we were kids but a hundred times more convenient! Nothing else makes your evening with a cup of hot chocolate more relaxing and refreshing. And nothing like this helps so pleasantly to pass the time while commuting to work or anywhere else. For me, personally, this app is both a tried-and-true way to clear my head and a great help to calm down when I’m upset. The opprtunity to create a puzzle from your most treasured photos complements the great choice of already existing cool collections! My favorites are 'Underwater World', 'Mysteries of Space' 'Floral Richness, 'Vintage Travels' and 'Culinary Conundrums'. They are so beautiful! Moreover, you even can compete with your friends (as my hommies and I do) and play 'who-is-faster' game. Cool app! **Developer response:** Thanks so much for your lovely review! We're delighted to hear that our app brings back fond memories and adds relaxation to your days. Your favorites are our favorites too, and we're glad you're enjoying the friendly competition! ## Most critical reviews (10 lowest-rated) ### 1/5 — Jigsaw Puzzles: Puzzle and Pay *2025-06-28* Installed app, but it will not open. Uninstalled and reinstalled, but it doesn’t open **Developer response:** Thank you for your feedback, and we're sorry for the inconvenience! Please try updating the app to the latest version — we've already fixed this issue. If it still doesn't open after updating, feel free to contact our support team and we'll do our best to help you. ### 1/5 — To many ads…to make the game a stress reliever *2025-04-10* I know you need ads to keep this game free but having the ad pop up in the middle of putting the puzzle together is very annoying…I am on a fixed income so I don’t have the extra funds to subscribe to you game. I will give it a few more days to see if the programmers fix this problem. If it is fixed soon I will have to delete this app..that would be a shame as I truly like this game.. **Developer response:** Thank you so much for your feedback and for giving our game a try — we’re really happy to hear that you enjoy it! We understand how frustrating it can be when ads interrupt the gameplay, especially in the middle of putting a puzzle together. We’re always working on improving the experience, and your message helps us a lot. If you'd like to remove ads, there’s a one-time purchase available — no subscription required. You can find this option by going to the game Settings and tapping on "Disable Ads". We hope this helps make the game a more relaxing experience for you. Thanks again for your support, and we hope you'll continue to enjoy the puzzles! ### 1/5 — Too many asks for purchasers *2024-04-01* Too many asked for purchases **Developer response:** Thank you for your feedback on Jigsaw Puzzles. We hear your concerns about in-app purchases and value your input. Our app offers many free puzzles, including a daily "Puzzle of the Day" and access to all past daily puzzles at no cost, to keep content fresh and engaging. We hope you enjoy the new puzzles added each day. Your satisfaction is our priority, and we're committed to improving your experience with us. Thanks for your support! ### 1/5 — Rubbish *2024-03-12* Pieces missing to finish the puzzle **Developer response:** Thank you for your feedback. We apologize for the inconvenience caused by the missing puzzle pieces. Your input is invaluable to us as it aids in our continuous improvement. Please send us a brief 5-second video to support@happyjigsaw.com demonstrating the puzzle with the missing pieces. This will assist us in resolving the issue, and in appreciation, we will provide you with a complimentary 1-year subscription. ### 1/5 — Incomplete puzzle *2024-03-03* Big problem! This app doesn’t have a Scatter option so I’ve had to scan the puzzle to find 5 missing pieces. Found 1. Where are the other 4 pieces hidden? Spent too much time searching for them. That was not fun. Puzzle was only complete 99%. Deleted your app. **Developer response:** Thank you for your feedback. We apologize for the inconvenience you experienced with missing puzzle pieces. We do have a feature that highlights the edges of pieces on the board, but it seems it wasn't as visible as needed. We're taking immediate action to make this feature more noticeable by thickening the borders of the last pieces and changing their color continuously. Additionally, a new update will allow the assembled puzzle part to be semi-transparent via a button in the top left corner, helping to find missing pieces more easily. We appreciate your input as it helps us improve. Please consider reinstalling the app after our updates. If you’re willing to give us another chance, we’d love to hear from you at support@happyjigsaw.com. ### 1/5 — Incomplet… *2024-02-20* Impossible de terminer le puzzle. Il n’y a pas toutes les pièces dans le jeu … **Developer response:** Cher utilisateur, Nous vous remercions pour votre retour et sommes désolés pour les désagréments rencontrés lors de l'utilisation de notre jeu de puzzle. Il semble que l'un des pièces puisse être difficile à repérer car elle se trouve au-dessus des autres sur la table, se fondant presque dans l'arrière-plan. Pour la trouver, nous vous suggérons de presser et de maintenir votre doigt sur la table dans l'application. Cela rendra le reste du puzzle semi-transparent, vous permettant ainsi de localiser facilement la pièce manquante. Nous espérons que cette astuce vous aidera à compléter votre puzzle. Si vous avez d'autres questions ou besoins d'assistance, n'hésitez pas à nous contacter. ### 2/5 — June 8,2025 *2025-06-08* I can’t get into mine. **Developer response:** Hi! We're sorry to hear you're having trouble accessing your game. Please reach out to us at support@happyjigsaw.com — we'll be happy to help you get back in! ### 3/5 — Review *2026-06-28* Don’t like having only sections available to solve instead of full game. Great pictures but deleting because of the limitation. **Developer response:** Hi! You can turn this off in Settings: disable "Assemble by zones", and the puzzle will open as one full game. Thanks for the feedback! ### 3/5 — Not happy *2026-01-18* Pieces now on the side. Prefer bottom. **Developer response:** You can change this in Settings: open Holder location and choose "Always at the bottom". Thanks for the feedback! ### 3/5 — ピースが足りない *2024-03-04* 完成しないので削除したいけど出来ない いつまでも進行中 **Developer response:** ご意見をいただきありがとうございます。パズルのピースが見つからないという不便をおかけして申し訳ございません。実は、ボード上のピースの端を強調表示する機能がありますが、必要なほど目立たなかったようです。 この機能がより目立つように、最後の数ピースの境界線を太くし、その色を継続的に変更する対応を即座に行います。さらに、新しいアップデートでは、左上のボタンを使って、組み立てたパズルの部分を半透明にできるようになり、行方不明のピースをより簡単に見つけられるようになります。 ご意見をいただけることで、私たちは改善することができます。アップデート後にアプリを再インストールしていただくことをご検討ください。もう一度チャンスをいただける場合は、support@happyjigsaw.com までお聞かせください。 ## Most praised reviews (10 highest-rated) ### 5/5 — Обновление 2.4.1 *2026-05-20* Игра замечательная!Картинки разнообразные, сложность разного уровня. Но последнее обновление лагает. Вылетает через сек 5-10 после запуска. Исправьте, пожалуйста! **Developer response:** Спасибо за отзыв! Исправили проблему с отображением кусочков пазлов на холдере - всё уже работает корректно в версии 2.3.1. Пожалуйста, обновите приложение до последней версии 😊 ### 5/5 — Poor functioning *2025-11-26* The puzzle either shrinks or expands when placing a piece or freezes and you have to leave the site and return. That doesn’t always fix the problem. **Developer response:** Thanks for reporting this. This issue has been fixed in recent updates. Please update to the latest version of the app. ### 5/5 — Roslyn Jigsaw puzzle *2025-08-26* Home Art Craft **Developer response:** Thank you! We’re glad you’re enjoying the puzzles. ### 5/5 — Jigsaw Puzzles: Puzzle & Play *2025-08-13* Change the ad, no Trump, period **Developer response:** Thanks for letting us know. Ads are shown by ad partners, and we’ll keep monitoring ad quality. ### 5/5 — Love the colors and the fun *2025-07-09* I love the app **Developer response:** Thank you! We’re happy you love the app. ### 5/5 — Лучшая *2025-06-19* Интересные и разнообразные коллекции пазлов на любой вкус! Регулярно играю с большим удовольствием. **Developer response:** Спасибо за Ваш отзыв! Мы рады, что Вам нравится создавать пазлы из своих фотографий. Ваша поддержка и положительные отзывы мотивируют нас продолжать улучшать наше приложение. Приятной игры! ### 5/5 — Fun puzzles *2024-09-19* Lots of interesting pictures and great color schemes. **Developer response:** Thank you so much for the 5 stars! 😊 We're really happy you’re enjoying the variety of pictures and the color schemes — it means a lot to us. Hope you keep having a great time puzzling! ### 5/5 — Puzzle *2024-04-14* It makes you think a little bit to do this puzzle. I really like it but you do need to think about what your doing **Developer response:** Thank you for your feedback! We're glad to hear that you're enjoying the challenge of the puzzles. It's great that they're making you think and engage more deeply. We hope our app continues to provide you with a fun and stimulating experience. If you have any suggestions or need assistance, don't hesitate to reach out. Happy puzzling! ### 5/5 — Pièces manquantes *2024-02-22* Dans le puzzle d’aujourd’hui, 22/02/24, il manque 3 pièces pour finir….😡 **Developer response:** Thank you for taking the time to share your experience with the puzzle from 22/02/24. After thoroughly rechecking, we can confirm that all the pieces are indeed in place. Sometimes, three pieces might blend into the background on an already assembled part of the puzzle, making them hard to spot. To locate them, we recommend performing a long press on the puzzle play area. This action will make the puzzle partially transparent, thus making it easier to find the missing pieces. Moreover, we are excited to announce that we are working on a new version of the app where missing pieces will automatically be highlighted. This should greatly help to avoid this kind of inconvenience in the future. Thank you again for your patience and support. We hope you continue to enjoy our puzzles, and we remain at your disposal for any questions or suggestions. ### 5/5 — Lovely *2024-02-21* First time I’ve used this app but I’m highly delighted with the contents and the vibrant colours. Thank you **Developer response:** Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying Jigsaw Puzzle. Our team works hard to ensure a delightful experience for our users, and feedback like yours truly makes our day. If you have any suggestions or need assistance, please don't hesitate to contact us. Happy puzzling, and thank you for choosing our app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*