# Jigsaw Puzzles⁺ — user reviews

> 230 indexed App Store user reviews of Jigsaw Puzzles⁺ by DoraLogic, rated 4.70/5 from 26,521 ratings.

- Source: https://appshunter.io/ios/app/jigsaw-puzzles/id1205120029/reviews
- App overview in markdown: https://appshunter.io/ios/app/jigsaw-puzzles/id1205120029.md
- Rating breakdown: 5★ 21,836 · 4★ 3,328 · 3★ 906 · 2★ 204 · 1★ 247

## What do users think of Jigsaw Puzzles⁺?

Overall sentiment: positive

**Pros**

- 🚀 Relaxing and therapeutic
- 👍 Adjustable difficulty levels
- 👍 Beautiful and vibrant puzzles
- 👍 Convenient for small spaces
- 👍 Helpful for mental stimulation

**Cons**

- 🐛 Inconsistent puzzle progress tracking
- 🐛 Pieces sometimes lock in wrong places
- 🐛 Difficulty with piece movement and selection
- 🔋 Lack of free/trial puzzles

**Commonly reported bugs**

- Puzzle progress not always recorded correctly
- Pieces sometimes disappear or get stuck
- Compatibility issues with newer devices

**Most requested features**

- More free and affordable puzzle options
- Ability to save and resume puzzles
- Option to change background/board color
- Zoom functionality for larger puzzles
- Puzzle of the day or weekly updates

## Newest reviews (16 of 230)

### 3/5 — Where are my purchased puzzles?

*2026-07-03, version 5.7*

I have been using this app for years and have had hours of fun. However, like the previous reviewer I can no longer access my purchased puzzles. I can’t restore my purchases. I would apparently be able to repurchase them but why should I? I have emailed app support but no reply. This is not good enough!!

### 3/5 — Poor support

*2026-06-01, version 5.7*

Have used this app for several years & enjoyed it. Have found the new addition of some pieces being put in for you irritating as it’s easy to touch accidentally, can’t find away to remove it.
I have recently upgraded my iPad & purchased puzzles are no longer there, restore purchases not working. Email sent to app support with no response.

### 4/5 — I really like having a puzzle with me wherever I go

*2026-04-18, version 5.7*

The only problem I’ve had is, I purchased some puzzles but have not been able to open them. I wish it was a little bit easier to get help from customer service. There doesn’t seem to be an option for customer service anywhere. I have one now that won’t open. It makes me hesitant to buy more than one at a time & only when I’m ready to open the next puzzle.

### 3/5 — Easy puzzles

*2025-11-29, version 5.7*

I don’t like that the pieces jump into their spots, I want to find where they go.
The pictures are really pretty.

### 5/5 — Love it

*2025-09-26, version 5.6*

I just downloaded this game recently. I do not like noise when I play any game, however the music on this game is great. It’s so relaxing for me. I do these puzzles to help me relax and this game just did it for me. Thank you!

### 5/5 — RoseBuddie

*2025-09-25, version 5.6*

I have been working your puzzles for about four or five years. I thoroughly enjoy them, but what did you do to them? I get all the outside pieces done, and when I go back to work on it, some more one of the end pieces is gone. Then when I go to put another piece of the puzzle in, a piece of the puzzle from another side moves! The only way I can stop it from moving is to put it back at the bottom! And that little target circle you have at the bottom left-hand corner is a pain. I touch it and I get pieces all over and I do not play that type of game. Please tell me what I can do to stop this! If I can’t stop it, I’m gonna have to delete it. I really don’t want to delete it because I love it. I hope to hear from you soon. Just wanted to add this to my review. Your puzzles are a pain in the *** to work! So, this is GOOD BYE!  As soon as I finish the puzzle I’m on, I’m deleting this one and finding a new group of puzzles!  
                     THANKS FOR NOTHING!!!?

### 5/5 — Fun puzzles

*2025-09-06, version 5.6*

Love doing these puzzles. Easy enough for fun but they can be challenging.

### 5/5 — Very relaxing

*2025-08-15, version 5.6*

I don’t recall how I stumbled onto this app but I love it. It has different challenge levels based on the number of pieces you want to assemble. And I find the background music very soothing (but you can turn it off).

### 4/5 — Player since 2016 or so

*2025-08-11, version 5.6*

Hi!  First things first, I've always enjoyed this app & have renewed it with each new apple device I get, err...each iPad.  But the present version has a very very annoying feature which seems to have no option to disable.  Please consider making it optional.  What is it?  That pesky, poorly placed points repository in the lower left corner.  It is extremely vexing to tap it accidentally & suddenly discover the puzzle is filling itself in!  Really irritating!!!!  & then it's even more vexing to discover that it accumulates points as time goes on.  I assume, since you sell points that you consider it a positive quality.  But those of us how enjoy the idle challenge of difficult puzzles, & who have chosen your app for the varied rather than regimented puzzle pieces, really never want any clues.  I seems more like a punishment to get nearly done with a puzzle only to be intruded on by the automation.  Please consider giving it an off switch in the settings.

### 2/5 — Expensive after you do the free ones.

*2025-07-24, version 5.6*

Easy and fun, but once you’ve completed the free puzzles it can be pretty expensive to buy more.  Average is about $5 a set, but some are $20!

### 5/5 — Jigsaws

*2025-07-08, version 5.6*

Very addictive - probably should be doing something more useful!

### 5/5 — You need more puzzles

*2025-06-18, version 5.6*

I love the no ads. I love the no prizes to win. Just peace and quiet to do puzzles. The problem is that I have now done every puzzle four times. You need a steady stream of new puzzles. I’ve been desperately looking for an alternative app, but so far I can’t find one as good as this one. More puzzles please!

### 5/5 — Super

*2025-05-13, version 5.6*

J’apprécie particulièrement le faite que les pièces soient déjà dans le bon sens et qu’en plus on commence le puzzle par le border. Ce qui est très bien c’est le magnétisme des pièces quand elles sont au bon endroit. Enfin, le défilement avec le doigt permet de facilement voir les coloris semblables.

### 5/5 — RoseBuddie

*2025-04-09*

I have been working your puzzles for about four or five years. I thoroughly enjoy them, but what did you do to them? I get all the outside pieces done, and when I go back to work on it, some more one of the end pieces is gone. Then when I go to put another piece of the puzzle in, a piece of the puzzle from another side moves! The only way I can stop it from moving is to put it back at the bottom! And that little target circle you have at the bottom left-hand corner is a pain. I touch it and I get pieces all over and I do not play that type of game. Please tell me what I can do to stop this! If I can’t stop it, I’m gonna have to delete it. I really don’t want to delete it because I love it. I hope to hear from you soon.

Just wanted to add this to my review.  Your puzzles are a pain in the *** to work!  So, this is GOOD BYE!

### 3/5 — No way to restore purchases

*2025-03-04, version 5.5*

This is a really nice app with some cool puzzles, but there doesn’t seem to be a way to restore or transfer purchases.  I purchased a set of puzzles on my iPad, but my previously completed puzzles and the pack of new puzzles I purchased don’t seem to transfer to my iPhone.

### 5/5 — RoseBuddie

*2025-03-04, version 5.5*

I have been working your puzzles for about four or five years. I thoroughly enjoy them, but what did you do to them? I get all the outside pieces done, and when I go back to work on it, some more one of the end pieces is gone. Then when I go to put another piece of the puzzle in, a piece of the puzzle from another side moves! The only way I can stop it from moving is to put it back at the bottom! And that little target circle you have at the bottom left-hand corner is a pain. I touch it and I get pieces all over and I do not play that type of game. Please tell me what I can do to stop this! If I can’t stop it, I’m gonna have to delete it.  I really don’t want to delete it because I love it. I hope to hear from you soon.

## Most critical reviews (10 lowest-rated)

### 1/5 — Was great, until it wasn't

*2026-05-10, version 5.7*

Loved this app, bought many puzzle packages. Then bought another one and it failed to download, tried another puzzle package and it also failed to download. Deleted the app to reset it, then reinstalled it. All the puzzles I already purchased will not restore and the 2 puzzles I attempted to purchase just say error 0. I have requested technical support 2 times with zero response. Loved this puzzle app. But disappointed that in the end, it is a rip off.

### 1/5 — Was great when it worked

*2026-05-10, version 5.7*

I’ve played all of the puzzles offered by this game. But when I try to replay them, I get a “restore error.”  What’s up with that?

### 1/5 — Additional Problems

*2026-03-12, version 5.7*

It appears ALL the purchases I’ve made on this app are now gone.  I’m going to ask Apple for a full refund of any purchases I made on this app.

### 1/5 — Was relaxing

*2026-01-15, version 5.7*

The new addition of the so called “life saver” that adds pieces to “help you out “ is the most effective way to get me to delete this app after years of having used it. I’m done!!!😡

### 1/5 — 5.5 ruined app

*2025-02-09, version 5.5*

The dial on the left of the piece-holding tray destroyed my investment in the puzzles. As a left-handed person, I cannot avoid hitting this device. Its sole purpose is to generate money. I’ve already paid for the puzzles. Now the app is useless and deserves NO stars.

### 1/5 — Why change a winner?

*2025-01-19, version 5.4*

Have enjoyed this puzzle collection for years and have bought a number of additional puzzles. It was 5 stars. It’s one of my favorite stress relievers. Why change the shape of the pieces? The “rounded” shape of the pieces has ruined it. Yuck!

### 1/5 — Que kaka

*2020-12-21, version 4.0*

Los adió

### 1/5 — Jigsaw puzzle

*2019-10-23, version 3.5*

This puzzle took forever to load. I finally played it for the first time tonight. I had a terrible time getting the pieces to move. I’ve been trying to put it together for about 10 minutes but finally gave up as the pieces would not move. I have another puzzle downloaded and there’s no problem at all moving and clicking pieces into place. And it also allows you to put the edges in first. This puzzle is way to frustrating!

### 1/5 — Bugs need fixed

*2019-06-24, version 3.3*

I just got this app because I had surgery and
am stuck in bed. I love puzzles and thought this would be a great way to spend time keeping my mind engaged while my body heals.  I am more frustrated with this app than any other app I have ever downloaded.  There are puzzle pieces that will lock into place in an area unrelated to where it should be.  It makes it impossible to finish that puzzle.  I am very disappointed in this app.  I wanted to go further with it but I’m not willing to spend money on a flawed app.

### 1/5 — Frustrating

*2018-12-13, version 3.3*

Twice I have tried to exit so that I could take a break from the puzzle I’m working on and start another. Both times my puzzle has been deleted both times my progress has been deleted. If there is a way to save the puzzle it needs to be more obvious. Also tray at bottom of screen is difficult to use because when I try to swipe up on a puzzle piece I often swipe up on the on the screen and wind up with my Home screen tray.

## Most praised reviews (10 highest-rated)

### 5/5 — Many levels of challenge

*2026-07-03, version 5.7*

These jigsaw puzzles are so much fun and can be very challenging. I used the free puzzles for a long time before I purchased any sets. The sets I purchased have provided endless hours of entertainment and I much prefer a one time purchase to ads all the time. I’d love to see new sets of close-ups of roses as the shading means the 192-piece puzzle can be very challenging and fun to do over and over.

### 5/5 — It was awesome!great game for my kid. Jerome

*2026-06-13, version 5.7*

It was awesome! Great game for my son

### 5/5 — Player

*2026-05-16, version 5.7*

I love these puzzles but lately many of the puzzles that I ordered and paid for tell me to restore purchase. When I do it shows failure!

### 5/5 — Puzzles

*2026-05-10, version 5.7*

I am enjoying this game

### 5/5 — Best ever

*2026-03-19, version 5.7*

No adds fun and challenging

### 5/5 — Great.

*2026-03-09, version 5.7*

I haveALZ.This helped.84 years old.Bruce.

### 5/5 — This is the best game ever

*2025-12-17, version 5.7*

This game is so nice I like it so much 5 stars

### 5/5 — Just amazing

*2025-12-08, version 5.7*

Have you ever seen a game that seems to good to be true. This one is WAY to good to be true. I mean no game has no adds but this one does. No game is totally free but this game is so I suggest you get it. If you are a puzzler, this is made special for you. There is unlimited puzzles you can do and you get to choose if they are 12 pieces,48 pieces 108 pieces, or 300 something pieces. It is just amazing. I don’t know who made this game but I know that that person is just as amazing as this game. Puzzle on!!!!! 👁  ❤️  🧩 !!!!!!!!!!!!

### 5/5 — Nice puzzles

*2025-11-23, version 5.7*

Progressively getting harder. Nice challenge

### 5/5 — Jigsaws

*2025-10-06, version 5.6*

Very relaxing and calming, I’m enjoying them.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
