# Jigsaw World — user reviews > 381 indexed App Store user reviews of Jigsaw World by InertiaSoft, rated 4.50/5 from 2,143 ratings. - Source: https://appshunter.io/ios/app/jigsaw-world/id490953349/reviews - App overview in markdown: https://appshunter.io/ios/app/jigsaw-world/id490953349.md - Rating breakdown: 5★ 1,519 · 4★ 403 · 3★ 124 · 2★ 36 · 1★ 61 ## What do users think of Jigsaw World? Overall sentiment: positive **Pros** - 🚀 Awesome game - 👍 Very good - 👍 So enjoyable - 👍 Love it - 👍 Brilliant - 👍 Great fun - 👍 Relaxing - 👍 Fantastic **Cons** - 🐛 Game constantly freezes - 🐛 Puzzle piece outlines not showing up - 🐛 Freezes all the time - 🐛 Can't connect to account - 🐛 Forced ads now? - 🐛 Tons of glitches - 🐛 Resolution too fuzzy - 🐛 Ads causing game to crash - 🐛 Puzzle locks up & freezes **Commonly reported bugs** - Can't make any puzzle - Won't create personal photo puzzles - Puzzle keeps resetting - Crashes after ads - Doesn't sync progress **Most requested features** - 💡 Increase coin rewards for paying customers - 💡 Allow users to supersize puzzles - 💡 Add more puzzle packs with larger pieces - 💡 Add more 500-800 piece puzzles - 💡 Add rotation ability - 💡 Add option to lock screen - 💡 Add 'in progress' section - 💡 Add ability to choose number of pieces ## Newest reviews (15 of 381) ### 3/5 — Sorting tray broken *2026-06-17, version 3.1.0* I’ve always like this app, but some update a while back (app or iPadOS, don’t know) broke the sorting tray. If I drag a piece to it, it drops through the tray and onto the workspace underneath. Has anyone else noticed this? If so, why hasn’t been fixed. If it’s just me, what should I do? ### 2/5 — Giving up this app *2026-06-10, version 3.0.17* This was one of my favorite games, but now that I have to link it to Facebook, I’m not going to play anymore. It was fine the way it was, why does it have to be linked to anything? ### 3/5 — Lost all progress *2026-05-27, version 3.0.16* Updated, it forced me to make account or continue as guest. Guess I should have continued as guest because all my progress is gone! After several years, I’m back to square one. How disappointing. ### 2/5 — Fun to play *2026-05-26, version 3.0.16* Game starts over. Log on yesterday and everything I bought and did is gone. Gonna delete. ( love playing this game but can’t afford to start over) really upsetting ### 4/5 — Pretty good *2026-03-28, version 3.0.9* The prices are extremely high but the jigsaws are good. ### 3/5 — Need to fix to background *2026-01-26, version 3.0.5* I love this but it needs the completed pieces to be locked to the background so you’re not chasing it around the screen all the time. Other than that it’s great 😊 will upgrade to 5 stars if the puzzle can be locked into the background 👍🏼 ### 3/5 — Game Constantly Freezes *2025-11-11, version 3.0.5* Can anyone get the game to stop freezing. Sometimes I can only get it to unfreeze when I reboot my iPad ### 5/5 — Where’s the competition scores? *2025-10-29, version 3.0.5* I love jigsaw World and have been playing it for years! The only issue I have is since the latest update I no longer get the scoring on the Wednesday Competition puzzles nor the announcement about the free puzzles on Monday. What happened??? ### 3/5 — Clear “TOUCH” Bit *2025-10-17, version 3.0.5* Done over 1000 on iPad. When the game goes to an AD you need to clear the “TOUCH” bit. The program thinks it is being touched when returning from AD. Have to reboot to clear. It would be nice if I could lock the screen. ### 5/5 — Frustrated *2025-10-15, version 3.0.5* I’ve been doing jigsaw world for a few years now and really enjoy it and have had no problems with it until the last update. It lets you pause during the puzzles, but the pause cancels itself when you come out of the app. This is really frustrating as sometimes you need a break from the difficult puzzles. Please could you sort this out. Thanks ### 5/5 — Not syncing *2025-10-12, version 3.0.5* Why does it say can not connect to the your internet when I am. ### 5/5 — New Owner *2025-10-12, version 3.0.5* You changed the rotation? Why? I use an iPad. ### 2/5 — What happened? Puzzle piece outlines not showing up *2025-09-05, version 2.2.1* Opened Jigsaw world today and the outlines of puzzle pieces are no longer there. It’s not possible to work the puzzles without being able to see the outlines of the pieces. PLEASE FIX! Otherwise this app is useless and I have purchased hundreds of puzzles over the years that are still not done! ### 5/5 — Lyn *2025-08-18, version 2.2.1* Love to do them puzzles ‼️‼️ Thank you , Jigsaw World. 👏🏼😄 ### 5/5 — Excelente *2025-08-11, version 2.2.1* Exelente juego y se actualiza deberían sacar más recomendado el juego súper relajante ## Most critical reviews (10 lowest-rated) ### 1/5 — Update erase all of my puzzles and coins *2026-05-25, version 3.0.16* Your most recent update erased everything from my account, and reset it to the original system. Not happy!! It will be awhile before I download this app again. ### 1/5 — Just full of adverts *2026-05-08, version 3.0.9* Was great now just full of adverts, no longer a customer ### 1/5 — Jigsaw world *2026-02-07, version 3.0.9* I’ve had this for a few years now and loved it, until the last few months. First it would stick for a few seconds, so I emailed about it, got a reply saying they knew there was a problem and trying to fix it. Since Christmas I’ve hardly been able to play it as it’s now constantly sticking and when eventually you can move a piece the click has jumped about 20/30 seconds and now it seems completely stuck. I’ve again emailed on numerous occasions but alas no reply, so hopefully someone will read this and fix it please. I’ve rated it 1 star because of the lack of communication from anyone ### 1/5 — Using My iPad Jigsaw World I have worked active for 5 years or so. I accidentally deleted the APP. *2025-11-11, version 3.0.5* Love it....so easy to move pieces! ### 1/5 — Freezes all the time *2025-10-07, version 3.0.4* Since the last update it freezes all of the time. Help please. ### 1/5 — Can’t connect to account *2025-06-01, version 2.2.1* I loved this game on my Facebook account, and I have a lot of progress saved on that account. Unfortunately, I can’t log into my account without it crashing the app and making it unusable ### 1/5 — Can’t play *2025-04-03, version 2.2.1* Love the game playing it through a desktop computer, showed up in my Apple App Store and got excited only to be letdown. Downloaded the app and it prompted me to connect to Facebook, connected and then the app won’t let me do anything. Everything on the screen is greyed out and you can’t do anything (even with restarting the app). ### 1/5 — Forced Ads now? *2024-09-01, version 2.2.1* This app was fun until I started getting interrupted by ads I can’t skip. That’s never acceptable. As fun as this app is, I have no problem uninstalling until that feature is removed, if ever. ### 1/5 — Love the app but... *2024-06-04, version 2.1.11* Been playing for years and it won’t let me log into my account to link with Facebook...lost all my progress! Very frustrating! ### 1/5 — Wont create personal photo puzzles *2024-05-14, version 2.1.11* This program used to let me create puzzles from my own pictures and now it says problem creating, try again, on every picture i try and every possible number of pieces…UGH. Does anyone know a jigsaw puzzle program that works? ## Most praised reviews (10 highest-rated) ### 5/5 — Issue Resolved Best Jigsaw Game Available *2026-06-17, version 3.1.0* I could not figure out how to delete a previous review I made, so I’m writing another. The big glitch was fixed once I was able to get in touch with app support. I love this game. I think it is by far the best jigsaw app out there. I have played it for years. All of my games and coins have been restored. ### 5/5 — Lost everything but Jigsaw World restored it. *2026-06-16, version 3.0.17* I have been using this app for several years. I started on my desktop, then switched to laptop, and now I am using this on my iPad. I’ve never had to login when playing because all purchases and puzzles automatically saved on my iPad and I could continue where I left off. Then all of a sudden logging into the game using Facebook or apple was required. I selected apple and ALL of my progress was immediately lost. Instead of the system combining my current profile on my iPad to my Apple login, it was deleted, and created me a new profile. I contacted Jigsaw World and they found my previous profile from Facebook and they transferred my Facebook profile to my new Apple profile. Now I have all of my puzzles. ### 5/5 — Love jigsaws *2026-06-05, version 3.0.17* Love this, but! I has almost 200 jigsaws and about 1600 coins and they just disappeared so I’ve had to start all over again ### 5/5 — Zigzags *2026-06-01, version 3.0.17* I don’t know what I’d do if I couldn’t have this app. Love all the puzzles. I’m a handicap person, so this is my go to. ### 5/5 — Problem with jigsaw world. *2026-05-27, version 3.0.16* Your Jigsaw world has taken all my puzzles and all my money. You have left me with just a few already used puzzles. Please give me my jigsaws and coins back….I have been doing these jigsaw for many years. ### 5/5 — Help! *2026-05-26, version 3.0.16* My iPad has updated and I’ve lost all the completed puzzles and lost all the coins ### 5/5 — Many choices *2026-02-01, version 3.0.9* I’ve had this app for many years when you had to buy books of puzzles. Now there are more choices from easy to hard giving you a pick whether you want a challenge or just a quick game. I’ve had no issues with crashing or anything else. My one suggestion is the option to do just the edges without the other pieces visible and then you could use them next. Recommended ### 5/5 — Awesome game, needs a few tweaks *2025-11-29, version 3.0.5* I have been playing this puzzle app for a few years now and I really love it. It is the only jigsaw puzzle app that has puzzles that are over 1,000 pieces. It would be so much better if they had better rewards for its paying customers, like increasing the coin rewards earned when completed the puzzle, right now they are so minimal that it never makes an impact on your coin cache. Also a few more options for its players, like choosing a puzzle they like and supersize it by paying for it with the coins we earn or purchase. Adding more puzzle packs with larger amount of puzzle pieces that are 500 to 800 pieces. These additions to the game would make it so much better than a 5 star.. ### 5/5 — very good *2025-11-15, version 3.0.5* i have been using a different version several years and i find this much better and very easy to use ### 5/5 — So enjoyable *2025-11-14, version 3.0.5* I really enjoy doing the jigsaws on Jigsaw World, there’s a good choice at different levels. They have also been very helpful in the past with resolving any problems --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*