# Jiji Nigeria — user reviews

> 187 indexed App Store user reviews of Jiji Nigeria by Walie Holdings Ltd., rated 4.20/5 from 1,129 ratings.

- Source: https://appshunter.io/ios/app/jiji-nigeria/id966165025/reviews
- App overview in markdown: https://appshunter.io/ios/app/jiji-nigeria/id966165025.md
- Rating breakdown: 5★ 771 · 4★ 123 · 3★ 66 · 2★ 62 · 1★ 107

## What do users think of Jiji Nigeria?

Overall sentiment: neutral

**Pros**

- 🚀 Excellent platform for buying and selling
- 👍 User-friendly interface
- 💰 Affordable paid options
- 🤝 Helps grow small businesses

**Cons**

- 🐛 Frequent app crashes and bugs
- 🔍 Difficulty in searching and finding relevant items
- 🚫 Lack of buyer protection against scams
- 💬 Poor customer service and unresponsive support

**Commonly reported bugs**

- Delayed or missing notifications
- Inability to upload new images for ads
- Inconsistent app behavior after recent updates
- Incompatibility issues on certain device models

**Most requested features**

- Implement a robust block/report feature for users
- Add a dark mode option
- Improve notification system and real-time updates
- Enhance search functionality and location-based results

## Newest reviews (10 of 187)

### 2/5 — No response to ads

*2026-03-10, version 21.3.0*

Sadly I posted an ads for a month plus now no response even after adding money to push it far

### 2/5 — Security 0%

*2026-01-27*

No 2FA, no checkmate on real buyers and fake buyers, why is there a 2 payment tier before we make sales. You guys let scammers that claim to be buyers because you don’t checkmate them you don’t ask for detail to confirm their real intentions you just let every tom, dick and Garry on your platform we that sell now fall prey and when we do make complaints the person will say “i will foward your complain” that same said account officer o.  That’s suppose to protect you is only protecting the money you’re giving to you guys. That’s nonsense.

**Developer response:** We’re sorry for your frustration and understand your concerns. Seller safety is important to us. While payments and tools improve visibility, they don’t guarantee sales. Scam reports are reviewed seriously, and we’re working on stronger verification and security features. Your feedback has been noted for improvement.

### 2/5 — Customer service

*2026-01-12*

You people are bad in customer service ,,attending To your customers complaints ,is very difficult for you guys ,,and it’s very bad you might lose lots of people with your nonchalant attitude towards attending to complaints ,,you better fix that habit ,,,,

How can I pay complaint since and nothing has been done to it eeh

**Developer response:** We’re truly sorry for your experience and understand your frustration. This is not the level of service we aim to provide. All complaints are important to us, and delays are not intentional. Please contact support again via the app so we can review your case and assist properly.

### 2/5 — App theme

*2025-11-19, version 21.2.0*

Add dark mode please

### 5/5 — Great services

*2025-10-05, version 21.1.2*

Wonderful e commerce platform you can trust

### 5/5 — So good

*2025-09-16, version 21.0.1*

Good platform

### 5/5 — Jiji

*2025-09-03, version 21.0.1*

Best online marketplace ever.

### 5/5 — So good

*2025-07-26, version 20.3.1*

I love this app

### 5/5 — Very good

*2025-06-27, version 20.3.1*

I love it

### 5/5 — Fantastic E-commerce app

*2025-05-27, version 20.2.0*

I love selling and buying stuff on Jiji, the cool new features recently added make it even more trust worthy

## Most critical reviews (10 lowest-rated)

### 1/5 — Paid ad/listing not visible

*2026-05-20*

You pay for a listing and you go back and search for your listing and you realize it’s was never listed for buyers to see. You chat with support and only a bot chats with you. You request for a mangers call back and few minutes later they send an email that they tried calling you but no one calls. Just a fraudulent company.

**Developer response:** We’re sorry for your experience. Paid listings should be visible after approval, and we understand your frustration with support communication. Please share your account and payment details with support again so we can properly review and resolve the issue.

### 1/5 — Poor Platform Ever

*2026-03-09, version 21.3.0*

Poor platform with useless customer support, I wish I there’s 0 star

### 1/5 — This app is a scam

*2026-01-13, version 21.3.0*

Seller told me i had to pay for a shoe because i tired it on to check the fit. He claimed I stained it because it touched the ground. Jiji keeps on removing my review after I left a negative review. Whole company feels like a scam.

### 1/5 — Scam

*2025-11-26, version 21.2.0*

I paid for booster so I can get many customers, but you guys just get my money without doing anything, and I keep chatting and texting your customers care but they are not responding, and they keep responding before I make payment, you guys are scam

### 1/5 — REFUSED TO APPROVE PAID ADS

*2025-11-26, version 21.2.0*

This guys are scammers. Don't waste your money on their paid ads or premium subscription. They will neglect you after you make payment, no way to call them and they won't respond on any of their social media accounts even on their website chat as well.

### 1/5 — Too many scammers

*2025-09-27*

There’s very little done by way of protecting the buyer on this platform other than the blanket disclaimer. Though many affix the “verified” sticker most don’t have shops or even a place of business, just their phones waiting for the next victim. Don’t get me wrong, the platform has its use but don’t be fooled. They “moderate” the feedback but when it is negative, most times they don’t post it, thereby shielding the crooks. This is from personal experience. Good luck!

**Developer response:** We appreciate your feedback and are sorry for the negative experience. Buyer safety is very important to us, and we’re constantly reviewing our verification and moderation processes. Your input will help us improve transparency and better protect users from fraudulent activity.

### 1/5 — Don’t ever pay a dime for adds they are scammers

*2025-07-06, version 20.3.1*

I made a adds on selling a brand new battery for laptop but you guys ended up not posting it even after paying you kept it in draft telling me I can’t post ads In electronics for free You guys are scammers refund back my money thief’s

### 1/5 — Ad boost not affective at all

*2025-06-16, version 20.2.0*

Add boost not affective at all boosted my ads more than t twice no single chat was a complete waste of money.

### 1/5 — Bad customer service

*2025-06-10, version 20.2.0*

They have bad customer service, slow response time and non profitable ad

### 1/5 — Aweful App, A Scam

*2025-06-05, version 20.2.0*

They are only interested in asking to pay to boost post, you will get little to no views and messages. They aren’t interested in helping you sell, just collect your money to boost. It’s giving scam & Pyramid scheme

## Most praised reviews (10 highest-rated)

### 5/5 — Great guys

*2026-04-28, version 21.3.0*

Great guys

### 5/5 — 100 car fast sale

*2026-04-25, version 21.3.0*

Easy to buy and sell all kind of cars

### 5/5 — Mr Royal

*2026-04-15, version 21.3.0*

Excellent

### 5/5 — Reliable Marketplace for Buying & Selling

*2026-02-04, version 21.3.0*

Jiji is a very reliable platform for buying and selling items in Nigeria. The interface is easy to use, listings are well organized, and you can reach serious buyers and sellers quickly. I’ve had good experiences so far and would recommend it to anyone looking to trade online.

### 5/5 — Best services provider

*2026-01-14, version 21.3.0*

I honestly recommend them for all business owner

### 5/5 — One of the best Solutions

*2025-12-27, version 21.2.1*

Apt! Simple n just a brilliant solution tbh. Kudos!

### 5/5 — Very good

*2025-12-02, version 21.2.1*

I’m loving the app it’s perfect

### 5/5 — Very nice

*2025-10-24, version 21.1.2*

I enjoy very time I’m on this app

### 5/5 — Nice business environment

*2025-10-19, version 21.1.2*

I’m grateful to jiji but please I need more customers to hit me up

### 5/5 — Best App in Nigeria and Africa Right now

*2025-10-08, version 21.1.2*

Awesome app and management 
Best in the country

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
