# JioAICloud - Storage & Photos — user reviews

> 36 indexed App Store user reviews of JioAICloud by JIO PLATFORMS LIMITED, rated 4.30/5 from 71 ratings.

- Source: https://appshunter.io/ios/app/jioaicloud-storage-and-photos/id1001974993/reviews
- App overview in markdown: https://appshunter.io/ios/app/jioaicloud-storage-and-photos/id1001974993.md
- Rating breakdown: 5★ 49 · 4★ 11 · 3★ 3 · 2★ 0 · 1★ 8

## Newest reviews (12 of 36)

### 3/5 — Full of bugs and glitches

*2025-11-23*

I do really like the 50gb of free storage and it does a good job of storing all you data, but everything goes wrong when you try to view your files. Playback is so buggy. Full of glitches, feels unpolished. The quality of the photos and videos are pretty much original, it’s just the playback that needs improvement.

### 5/5 — Great

*2025-03-30, version 70.5.42*

Good back up but need more space

### 4/5 — Great Online back up option

*2025-02-15*

Compared to other free online platforms this offers so many features even better than google drive in some cases. But google drive has its own strengths like better synchronisation with its own various apps and more storage etc. Even though I tried using Jio Cloud and enjoyed the features like auto back up , album sharing, private folder etc but I am shifting back to google drive as Jio Cloud has only 5GB of free storage

### 5/5 — Finally something

*2025-02-02, version 70.5.32*

100GB storage finally something

### 5/5 — Made in India!

*2025-01-10*

So far so good! Finally we have a cloud storage where the data will be in Our country! Coming from Jio, we can trust and m sure we will get a top notch user experience like the other services provided by Jio. Also, m sure it will be very affordable for all of us as compared to the other cloud storage providers. Thank You and keep shining.

### 5/5 — Awesome

*2024-12-26, version 70.5.28*

Initially 100 gb is good for every local jio customer. Great decision

### 5/5 — One of the best

*2024-12-06*

“I’ve used multiple cloud services, but none have come close to JioCloud. It offers generous cloud storage for free, with an incredibly user-friendly interface. I absolutely love its features, like the ability to create albums and so much more. Highly recommended!”

### 5/5 — Nice

*2024-11-13*

Very good

### 5/5 — It has become fantastic after last update

*2021-11-14*

New updates are nice. Upload speeds have improved. Sharing folders is much more convenient and privacy is kept in mind. Hope they dont start asking money going forward !!

### 5/5 — Best ever cloud

*2021-10-03*

Really awesome design and simple to use app from Jio I think it’s better than anything ever reliance made I’ve some suggestions First it’s have some issues in register account, We can use google account as email Id to register and use the same mail to sign up with google Both are same in every account registration here it’s show as different account Suggestion Give a manual sync button or timer for auto sync because it’s better to clean up useless file Some times we waste lot time to waste from both place

### 4/5 — Need to have atleast 100gb storage!

*2021-03-09, version 3.17*

See I have shared to my friends and redeemed 50 gb but I think to be in competition with other clouds you need to have atleast 100gb storage so we can rely on!
Gave it 4 stars and hoping to see 100gb soon! 😇

### 5/5 — Excellent App for camera roll back up

*2020-09-12*

Have been using the app for my photo & video backup and performing without any issues. My phone had technical issue and lost all my photos luckily I had backed up most of the photos which saved my day and memories. Though slow at times but the job gets done, so expecting the a better performance i next version.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst for iPad

*2026-05-10*

As soon as I delete the original video which I uploaded to Jio cloud, the quality of the video in Jio cloud becomes very worst. The video becomes very blurry. Nothing is visible clearly, and I experimented it, and as soon as I recover that original video from recycle bean  of my iPad gallery. The copy of the video I have in Jio cloud becomes very good quality and one other thing, I also want that the Jio team will bring attention is please fix this issue. Whenever we try upload  live photos on Jio cloud. They are not live anymore.

### 1/5 — App not optimized

*2026-01-06, version 70.5.69*

Not good

### 1/5 — Very very slow !

*2025-11-10, version 70.5.66*

Takes Eternity to upload on High Speed Fibre..!! Quality of upload is very poor !! Almost half of the original !

### 1/5 — Extremely Poor Performance — Needs Serious Optimization

*2025-11-06*

The JioCloud iOS app is practically unusable at this point. It constantly freezes and crashes, especially when scrolling through a large number of files or photos. It’s obvious that the developers haven’t implemented lazy loading properly — the app tries to load everything at once, hogging memory until it crashes.

This isn’t just a small bug; it’s a fundamental design flaw in the way data and images are loaded. The experience is frustrating, and for a cloud service from a major company, this level of performance is unacceptable.

If the Jio team wants to fix this, I’m available — hire me as your iOS Lead, and I’ll make sure this app runs smoothly and efficiently.

### 1/5 — Tried to enter my mobile number, didn’t work

*2025-10-27, version 70.5.65*

I typed in my mobile number 2 times, then I was supposedly “sent” an OTP that I never received. 

Then I try a third time and it says “Something went wrong. Please try again later.” I then proceed to type my email. 

Then says “please enter a verified email”. I’m confused, how do you verify an email when you literally just got the app?

I’m honestly disappointed. I thought I found a good alternative instead of paying for iCloud+, but I didn’t. 

So, I’d recommend looking for alternatives.

### 1/5 — Terrible App to Upload Photos Manually

*2025-07-01, version 70.5.53*

I tried manually uploading photos from my gallery to one of the albums I created. If the phone locks during upload, the app throws network connectivity error and stops uploading. The app should continue to upload photos in the background, which it does not. One cannot sit with phone in hand to upload pics. I guess it will be same with docs upload  etc. Guess I need to stick to other proven providers and not waste time on this app.

### 1/5 — Not a good UI

*2025-03-21, version 70.5.41*

Very horrible UI, and the way it offers 50 gb of free offer and tricks you into signing up does not help

### 1/5 — Review

*2018-09-02, version 3.5*

Nothing SPL than other cloud services!

### 2/5 — Unstable app🤡 Can handle multiple photo upload and multiple document photos

*2025-01-31*

Cant handle if high volume of data is uploaded. I tried to upload 100+ photos to upload from photos app to jio cloud. Not a single photo uploaded. If i am uploading 20+ or less then it gets uploaded. This app can’t handle high volume of data. I have 100 gb of cloud available. I m worried about its usage.
Also, document scanner has 100 pages limit. When I scanned around 90 pages App crashed🤡

### 2/5 — Cloud is decent, but bad support for iPad

*2020-03-15*

Cloud service has been working decent till now, autobackup feature works well. However major drawback is a poor UI and NO LANSDCAPE MODE inspite of  the claimed iPad support.
Plus my videos get auto backed up only if they are downloaded offline and do not get backed up if they are in ICloud, which Photos app from Google does quite effectively.
Hope Jio works over it soon to enable me actually productively use jio cloud like I have been using Box.
Plus Files support is a major miss unlike Google Drive, Dropbox, Box etc which all offer support to view their cloud files through the Files app in ios

## Most praised reviews (10 highest-rated)

### 5/5 — Good app, needs more smart features

*2026-06-28*

Very cool application with a clean interface. Backup and photo storage work well. It would be great if you add more features like Google Photos,
Also, please provide a refer-and-earn option to get free storage. This will make the app even better and more competitive.

### 5/5 — Nice aap

*2025-12-10, version 70.5.67*

Very good and useful aap.🥰🥰😍😍🥰

### 5/5 — Impressive Improvements and Smooth Experience

*2025-11-16*

JioCloud has improved a lot, and the experience feels smoother than ever. Uploads and downloads are fast, the interface is clean, and syncing across devices works without any issues. Storage management has become more efficient, and the recent updates make it even more reliable for backup.

I’m genuinely impressed with how consistently the service is getting better. Great job, JioCloud team—keep it up!

### 5/5 — amazing

*2025-11-06, version 70.5.66*

delete option was risky

### 5/5 — 50 GB free is a Great offer but

*2025-09-03, version 70.5.56*

It’s a great deal to offer 50 GB free but the app interface is very basic

### 5/5 — For iOS users

*2025-07-03*

You know it's very hard to clean iPhone photos, this app is a life saver, backed up every thing and then deleted everything from Iphone, that too free of cost subscription included with Jio recharge. The resolution might be low when h view in app but it's good after all u dont have to pay for iCloud storage

### 5/5 — Uploading of Photos

*2025-06-28*

Why doesn’t Jio Cloud work independently. I have stopped Auto upload of Goggle Photos , and since that time Jio Cloud is not uploading files . They are all In Que and even individual manual uploading of photos doesn’t work . Is Jio Cloud subservient to Google Photos. I mean why isn’t it working INDEPENDENTLY. .. Plz let’s know 🙏

### 5/5 — Be indian buy Indian

*2025-04-17, version 70.5.42*

Good & safe work

### 5/5 — Duplicate Photos/Videos

*2025-04-01*

Hello Team, 

This app is great, but I wish it had a feature to Detect duplicate photos and videos. I have a massive collection of media, and unfortunately, tonnes of duplicates are taking up valuable storage space. A duplicate detection feature would be a game-changer, allowing me to easily identify and delete duplicates, keeping my library organized and clutter-free. Please consider adding this feature in a future update!

### 5/5 — “Optimized vs. Original Photos: How Jio Cloud Handles Replacements”

*2025-03-31*

If I upload my photos in an optimized state to Jio Cloud and later change the settings to download the original photos to my device, the original photos—being larger in size and better in quality—should replace the optimized versions on the cloud. However, this didn’t happen.

Additionally, if I upload photos from a different source, such as Google Photos, Jio Cloud creates duplicate copies of similar photos instead of keeping a single version. Now, with 40GB of photos, how am I supposed to filter and organize them efficiently?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
