# JioChat Video Messenger — user reviews

> 42 indexed App Store user reviews of JioChat Video Messenger by JIO PLATFORMS LIMITED, rated 3.39/5 from 1,109 ratings.

- Source: https://appshunter.io/ios/app/jiochat-video-messenger/id981918884/reviews
- App overview in markdown: https://appshunter.io/ios/app/jiochat-video-messenger/id981918884.md
- Rating breakdown: 5★ 21 · 4★ 6 · 3★ 6 · 2★ 9 · 1★ 8

## Newest reviews (10 of 42)

### 3/5 — Dark theme

*2023-11-03*

Dark theme option is notAvailable and overall this is an Indian app. So no problem that you improvements in it not have

### 4/5 — Clean user interface

*2020-08-15, version 3.3.3*

I liked the simple and clean user interface. Compare to hike, i liked jio chat. But there is an issue. I am trying to text, audio video call to my mom and brother but they are not getting the notifications. I meed to call on their cell and ask them to open the app. Then only we can chat. Looks like if you do not open the app for some time, it goes to sleep mode. This is a pain. Developers please fix the issue.

### 4/5 — Add Microphone

*2020-07-08*

I just want to request the developer that add the microphone feature its misscall i am using this application its really good quality video call Hd quality so

### 4/5 — Need improvement

*2020-06-20*

There is no status feed

### 3/5 — Need lots of updates

*2019-10-20*

Not as good as Whatsapp voice/ video chat as it frequently disconnects and also connecting itself a big challenge...

### 3/5 — Error

*2019-09-01*

Crash again Nd again Nd sometime it automatically work and open story of especially ‘pinkvilla’.It black out screen tooo

### 4/5 — Crash and close app automatically

*2018-11-14*

Sometimes app crash and close itself automatically and when we open app again it crashes again amd again untill we make some different action soooo irritates

### 4/5 — Nice

*2018-06-24, version 3.2.40*

Good app to chat but low connection for video call but I really liked it so 4 stars

### 3/5 — Y Prasad

*2017-10-10*

Jio Chat is very capable chat program for text messaging, audio and video chat. Jio is using too much marketing and advertising on Jio chat. Even if the sender name is deleted temporarily, they can send advertisements again. There is no way to block unwanted messages. 
We generally use chat for personal contact. Whatsapp and hangouts (the app developers) never send messages to users. There should be freedom for app user to add or block contact. Advertisements are too many.

### 5/5 — Excellent app

*2015-04-27*

Excellent app. I can do so much with just this single app now

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor performance

*2022-03-17*

Very poor performance of text messages.
Didn’t receive messages on time. Notification issue is also there in iOS.
Please improve. Want to use but can’t use.

### 1/5 — Bluetooth headsets automatically gets disconnected when video call comes

*2021-05-04*

I am using it in my Iphone but unable to connect to Bluetooth headphone while video calling. Even if phone is already connected to Bluetooth headsets, it gets disconnected automatically while doing video calling.
Audio and video quality is very good.
But please fix this issue.

### 1/5 — Very bad service

*2020-05-02*

Very bad service. I try to complain about my network issue through this app. It will prompt to update app and there is no update available. I am paying for 5gb daily every month. I was not able to utilize 1gb every day. I am calling customer service for almost one month. Sometimes they say network issue. Most frustrating part is when they say because of number of users.

### 1/5 — Application crashes alot.. Video quality is poor...

*2018-10-24*

Application crashes alot.. 

I am using IOS 12 and it is not supporting this application. The application crashed alot when I open the app and then open the chat window. It makes poor communication. Even I am unable to see the message of others and in this neno seconds it crashes.. 🤣🤣🤣

Video quality is poor... 

When calling to anyone the voice call is okay but when we switch to the video call we are unable to see the person. If it is for the video only the user can use camera to see them self...👎🏻👎🏻👎🏻

### 1/5 — Worthless app

*2018-07-20*

This app doesn’t even deserve a single star. I would have rated it minus 5 had there been an option to do it. The customer care chat doesn’t work at all. It just pops a message to call customer care rather than resolving queries. The customer care on the other hand has prerecorded messages without any option of talking to any executive. A flop app.

### 1/5 — Not working

*2018-06-19*

I don’t get the sms it generates to start the app with. Tried multiple times. Now have to delete it.

### 1/5 — Intruding your privacy

*2018-05-18*

Even if you block photos from Privacy settings in IOS. It’s still accessing them. If you want to try. Check from the app settings—>personalise—>chat background—>Albums

It’s against the privacy policies of an individuals. So uninstalled this intruder.

### 1/5 — Bogus app

*2017-09-12*

Every now and then getting white screen. Other apps are perfectly working and able to connect to internet. To get it working I had restart my iPhone which is a most irritating thing for iPhone users. Finally deleted it.

### 2/5 — Not working with US number

*2020-07-08*

Not able to verify my phone number

### 2/5 — Person is not able to hear me

*2019-09-12, version 3.3.0*

The person I seem to be calling is never able to hear me. I have tried to see if the problem is there in the settings. It was not like this before. Please check the app.

## Most praised reviews (10 highest-rated)

### 5/5 — Superb app!

*2025-09-02*

Major rival for Whatsapp! Just awesome, people must check its potential.. ♥️♥️♥️♥️♥️
Only missing feature is the capability of sharing status/story. I hope this feature is in pipeline. Thank you Jio. Lets together Make In India 🇮🇳

### 5/5 — Good for Family meetings

*2025-02-26*

I use it for family meetings, it’s great for one

### 5/5 — Great App

*2023-11-10*

The app has good UI and UX. Secure and easy to use. Works well with other Jio devices

### 5/5 — Needs work

*2020-06-03, version 3.3.3*

Overall not bad. But I would like the UI to be more smooth.

### 5/5 — .

*2020-04-11*

Great app combo off WhatsApp and snapchat we can even get updated with news and many more daily stuff 😉😉

Go with it guys...!!!

### 5/5 — Rtf fruit

*2018-05-02*

Not open in iPhone 4s 

Again and again crash please solve this problem in next update

### 5/5 — Not open app

*2017-11-22*

Again and again crash

### 5/5 — Good

*2017-10-19*

Anything belongs to Jio is good I love Jio ... Jio has changed the map of whole country in terms of communication ... I hope they will keep on giving us better services and will eliminate the other networks in India 👍👍❤️

### 5/5 — App giving per second exceed limit

*2017-09-13*

App giving per second exceed limit

### 5/5 — better than watsapp

*2015-05-28*

It's better than watsapp in terms of voice calling and group video call works perfectly alright and equal to hangouts

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
