# JioGames: Play Cloud Games — user reviews > 24 indexed App Store user reviews of JioGames by JIO PLATFORMS LIMITED, rated 4.00/5 from 252 ratings. - Source: https://appshunter.io/ios/app/jiogames-play-cloud-games/id1574760422/reviews - App overview in markdown: https://appshunter.io/ios/app/jiogames-play-cloud-games/id1574760422.md - Rating breakdown: 5★ 156 · 4★ 30 · 3★ 11 · 2★ 16 · 1★ 39 ## Newest reviews (4 of 24) ### 5/5 — Amazing Gaming Platform! *2025-08-09* Games such As Lego games which are my favourite, games that cost soo much if bought individually and just simple childhood games; all are included in the platform. I really recommend this app to fellow gamers 🎮🎮🎮🎮🎮🎮 ### 5/5 — Need more improvements *2025-06-08* And specially you need to have too much fast data connections ### 5/5 — A Must Have for mobile gamers! *2024-10-03* JioGames App offers a vast range of games, seamless gameplay, and exclusive rewards for Jio users. Its user-friendly interface and regular updates make it a top choice for mobile gaming enthusiasts. ### 5/5 — Need JioGames games for iPadOS *2023-11-15* Jio games cloud is a good technology we can use ,but we want to bring this iPad which is very good . Please bring app ASAP for ipad os as well . **Developer response:** Thank you for the kind words! We're glad you're enjoying JioGames Cloud and see its potential. We hear you—iPad support is one of our top priorities, and our team is working to bring a fully optimized experience to iPadOS soon. Stay tuned for updates, and thanks again for your support and enthusiasm! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-06-25* I paid 5k for playstation gift voucher on June 19, but I still haven’t received the voucher. I’m still waiting for either the refund or the voucher. I’m starting to wonder if I got scammed by this website. They told me to wait 3–4 days for a solution. It's already 4 business days, but I still haven’t received any response. Now I can say, I got scammed. (I will edit this review post if any refund is done) Got the refund after six days. It wasn’t a scam, but the whole process felt pretty harassing. ### 1/5 — Look into this issue *2026-03-18* Did they stopped operations for this app , it all of a sudden has stopped working on my device , whenever I try to open it after there loading sacreen the display turns white And the app all of a sudden stops working , it doesn’t even load the main interface ### 1/5 — Worst customer support *2025-05-04* I purchased xbox game pass 7days ago, its been a week i haven’t got my product and refund, i have been sending mails to support team and also tweeting them, but there’s no reply back from such big company… **Developer response:** Hi! If you have not yet received the refund or the Xbox Game Pass code, please email us at support@jiogames.com with your order details and registered mobile number. Our team will check and assist you on priority. Thank you for your patience. ### 2/5 — Sudden White screen, Non responsive, Before it was working fine *2026-06-12* Each time I am opening app after the logo animation it just shows white screen, before today it was working fine but now it isn’t, tried reinstalling as well still the white blank screen is shown and stays as it is indefinitely, unresponsive, can’t even use the app, nothing is working ### 2/5 — PS4 controller not working with *2025-01-21* Most of the games show controller connected but then on screen controller pops up and no input is processed from the controller. Also most of the games are too laggy .. with so much lag most of the games are utterly unplayable ### 2/5 — Issue with Categorisation *2023-08-26* This should be categorised under Games as my screen limit doesn’t apply automatically on this app. Please look in to this. **Developer response:** JioGames is categorized under Entertainment by default as it offers a diverse experience beyond just games — including cloud gaming, live streams, gaming gift card purchases, and the opportunity to participate in casual and esports tournaments. This broader set of features aligns with the Entertainment category as per app store guidelines. That said, you can still apply screen time limits by manually selecting JioGames under the Entertainment category in your device’s Screen Time settings. If you need any assistance with this, our support team is here to help — just drop us an email at support@jiogames.com. We're happy to assist! ### 3/5 — White screen issue *2026-03-18* Even though I’ve rated the app as a 5 star, but this app is not opening on my iPhone 16, stuck to a white screen. Please solve the issue. ### 3/5 — PS5 Controller not supported on IOS device/ Gaming wise an achievement for cloud gaming in india *2025-10-18* I connected my ps5 controller to my iphone. I was able to play all games through that on my iphone. As i started cloud gaming through this app. It shows controller connected but wont accept any input from the controller. ### 3/5 — Need improvement *2025-07-09* Need more games. Connected my Xbox controller even though the app recognised it the inputs don’t work and the onscreen controller doest disappeared. Not suitable to play in IOS device at-least for now. ### 4/5 — It would be a game changer if *2025-06-19* They need to add more popular AAA games like gta 5 rdr2 and more bcoz right there are 2 or 3 good games others are trash also need to add more features and app ui and interface needs to he more optimize plz add all controller support too **Developer response:** Thanks for sharing your experience—we appreciate your detailed feedback. We're glad you enjoyed A Plague Tale, and we're actively working to improve performance and control responsiveness across all titles, including Sniper 3 and Ghost Sniper. Controller customization and broader feature enhancements are also on our roadmap post full release. Your input helps us prioritize and deliver a better experience on all supported devices, including iPad. Stay tuned, and thank you for being part of our journey! ## Most praised reviews (10 highest-rated) ### 5/5 — Great offering and experience *2026-07-21* Great collection of 1000+ games in the ProPass offering for extremely attractive price. Gameplay experience also seems very seamless. Well done JioGames. First of it’s kind offering in India ### 5/5 — Need more AAA big popular games and need to improve surver bit more *2026-05-31* Need more AAA big popular games and need to improve surver bit more ### 5/5 — My experience and expectations *2026-05-09* Dear JioGames First of all thank you for your this wonderful cloud gaming app the experience is great an d I would like to add some more that bringing games like Gta 5 and watch dogs RDR2 will be a great idea cause there are only 3to5 good games you need to add more open world games as mentioned above other than minor improvements that’s all. ### 5/5 — Platform and more games *2026-03-29* Good platform for cloud gaming. I hope they add more games ### 5/5 — Great AAA experience at reasonable price *2026-03-17* Great experience just need to add more. Good games bcos library is too small and looking forward for more game options ### 5/5 — Lag free gaming experience *2026-02-27* Just played Tomb Raider on Jio Games using mobile data and I'm blown away! The experience is super smooth and totally playable - kudos to the team! ### 5/5 — jio sim the 495 rs plan offers you premium subscription and it’s running smooth on30mbps mobile *2025-11-09* Nice ### 5/5 — Great experience *2025-11-06* This platform is amazing with affordable prices. Hope we get more good aaa games ### 5/5 — Suggestion *2025-10-06* Add controls edit option ### 5/5 — It is big achievement in India Thanks Jio *2025-10-04* A big achievement for India! Thanks to Jio for bringing cloud gaming to the country. Smooth gameplay, no heavy downloads, and great performance even on mid-range devices. Excited to see how this grows! 🎮🇮🇳 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*