# Jitsu Drive — user reviews > 208 indexed App Store user reviews of Jitsu Drive by Jitsu, Inc., rated 4.80/5 from 21,083 ratings. - Source: https://appshunter.io/ios/app/jitsu-drive/id1496436156/reviews - App overview in markdown: https://appshunter.io/ios/app/jitsu-drive/id1496436156.md - Rating breakdown: 5★ 18,840 · 4★ 1,176 · 3★ 516 · 2★ 126 · 1★ 425 ## What do users think of Jitsu Drive? Overall sentiment: negative **Pros** - 🚀 Easy and straightforward - 💰 Good money potential - 👍 Smooth app experience **Cons** - 💰 Unfair pay practices - 🔍 Lack of transparency - 🔍 Inconsistent route assignments - 🐛 App bugs and glitches - 👎 Poor customer support **Commonly reported bugs** - Route cancellations without notice - Login and account issues - Unreliable app performance **Most requested features** - Improved pay transparency - Better route assignment system - Enhanced app stability ## Newest reviews (10 of 208) ### 3/5 — Off-line Jitsu Driver *2026-06-09, version 2.9.2* I’m really enjoying what Driver that app but if it’s work off-line, it’s gonna be very good ### 3/5 — Map *2026-06-08, version 2.9.2* Need better mapping ### 2/5 — 🤨 *2026-06-07, version 2.9.2* The route wasn't so bad but the team at Jitsu was late, giving me my login and password and my packages so I started my shift over two hours late. Big disappointment. ### 1/5 — Unprofessional and unorganized *2026-04-25* The pay is barely good enough for the amount of work you do not to mention the additional time it takes to pick up your order they don’t have it ready half the time they have one person open they open very late so taking an early route is pointless because you just sit there and wait until they decide to open not sure if it is like this everywhere or just the phoenix/glendale location. On top of that if you’re unable to deliver because of no fault of your own you don’t get paid until you return that package and if you work and can only return it early before or after work good luck finding the warehouse open you might have to make multiple attempts before you can return the item and get your money which at that point is way below minimum wage ### 3/5 — Decent app and way to make a few bucks *2026-04-22, version 2.8.0* Pay could be higher. App works well. Smooth interface. ### 1/5 — Mala experiencia *2026-04-19, version 2.7.2* Demoras excesivas en bodega los pagos son muy bajos para las rutas que ofrecen no la recomiendo si lo que buscan es ganar no perder ### 1/5 — Minimum wage *2026-03-27, version 2.7.0* They tell you your pay is 26.00 an hour than hold you in the warehouse for and additional 2 hours making the actual wage 13.00 an hour to use your vehicle…. This place is a joke and a waste of time ### 1/5 — Demoran *2026-03-22, version 2.6.0* No priorizan ni respetan turnos, no entregan paquetería. Demoran mas de 2 horas en entregar ### 2/5 — La app se laguea *2026-03-18, version 2.6.0* Despues de eso todo muy util y funcional, un poco robusta ### 5/5 — Pick up point *2026-03-01, version 2.6.0* Pick up is taking way to long it takes me 2 hours at pick up and less time doing the delivery’s please help with this thank you ## Most critical reviews (10 lowest-rated) ### 1/5 — HORRIBLE COMPANY *2026-08-09, version 2.13.0* I would recommend that you stay away from this company pay is awful they require you to cram packages into your car to the point it’s almost impossible to get them out they don’t have anything ready half of the time expect to wait for 2-3 hours for the order to ready to be picked up and expect to be out delivering for 6-8 hours for only $120 or less much better options out there for work ### 1/5 — They will take your route *2026-07-31, version 2.12.2* No point in even booking a route ahead of time when 9 times out of 10 they will take it from you before you even get to the warehouse. You’re better off showing up last minute and asking for someone else’s route they already scheduled their whole day around. ### 1/5 — Unprofessional dispatch *2026-07-21, version 2.12.2* The app absolutely horrible you spend all day running around doing what you’re supposed to do and then the app glitch and they lock up your money for the day. Leaving you with no income after spending money on gas. Dispatch is unusable for most reoccurring problems. Their rude top of that, they will talk over you and hang up on you. My daily pay has been locked up more than three times for things I didn’t have control over. ### 1/5 — Job *2026-07-12, version 2.12.0* This is not a contractor based company, it’s a job they under pay there drivers and treat them like they are less than human. Your car will be destroyed in less than a years time, you have to drive over 100 miles just to make 80.00 and if you don’t like it their motto is someone with no education will. This company relies on Emigrant drivers only who can not add, anyone who can count leaves in a months time. Do yourself a favor and don’t get on this hamster wheel because Jitsu could care less ### 1/5 — Trash trash *2026-06-05, version 2.9.2* Like all gig apps nothings promised. But atleast if I reserved a ticket and I’m on time don’t give my ticket away. And leave me with out pay I was right at the warehouse. After driving 40 miles to get to it . Never again sheesh App trash they continue to put you on suspension when you make to much money ### 1/5 — The support is trash *2026-05-26, version 2.9.0* Fix your support emails don’t work! ### 1/5 — MALA ORGANIZACIÓN Y PRIVILEGIOS PARA ALGUNOS CONDUCTORES *2026-05-22, version 2.9.0* En la sede de Cotati, Ca. Tienen un monopolio organizado para algunos conductores que los privilegian dejándolos escoger las mejores rutas dentro del establecimiento y mucho antes de que los demás puedan entrar y comenzar el escaneo respectivo. ### 1/5 — Dropping off 27packages *2026-05-12, version 2.8.2* To be honest the hour rates and the fees of each delivery is not fair for driver for one ticket as it should be .. 150 $ for the four hours I spent at least .. so each delivery should be 6 $minimum as there was no tip .. ### 1/5 — TRASH SSA APP!!! *2026-05-06, version 2.8.0* It’s too much to go into detail but they’ve fkd me around more than twice!! They are TRASH & don’t like to pay what is owed!! They will waste your time & gas! DRIVERS DO NOT WASTE YOUR OWN TIME & GAS PLAYING JITSU GAMES.. Total waste of time!!!!!! ### 1/5 — No *2026-05-03, version 2.8.0* No goood, not recommended to work ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2026-08-21, version 2.14.0* Awesome I love it this is one app I can say the dispatcher the warehouse and customer are on point. I just wish when picking up to Austin order give at least 9:30-10am pick up time ### 5/5 — Delivery driver *2026-07-22, version 2.12.2* Great work place, good communication and great staff. ### 5/5 — Perfect *2026-07-18, version 2.12.0* Perfect ### 5/5 — My car is like wth *2026-07-04, version 2.11.0* 26 actually stops very interesting I’d do more ### 5/5 — Great *2026-06-07, version 2.9.2* Easy overall ### 5/5 — Driving for Jitsu *2026-05-25, version 2.9.0* Driving for Jitsu has been a pleasurable experience. They always have sufficient routes and it’s easy to make money if you put your mind to it. ### 5/5 — Buena app de delivery *2026-05-16, version 2.8.2* Excellent aplicaciones de delivery ### 5/5 — Jitsu *2026-05-10, version 2.8.2* Straight to the point with clear communication….and you can make the choice to get paid right after your route! ### 5/5 — Good day *2026-04-06, version 2.7.0* Today went well 👍🏿 ### 5/5 — Very extraordinary places *2026-03-05, version 2.6.0* Went to some houses that I’ve never seen before was very cool and a lot more to explore and always different places to go to --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*