# JivoChat — Business Messenger > Omnichannel business messenger for teams to connect with visitors and customers. (iPhone/iPad app by JivoSite LLC.) - Source: https://appshunter.io/ios/app/jivochat/id898216971 (this page in markdown: same URL + `.md`) - Developer: [JivoSite LLC](https://appshunter.io/developer/898216974) - Category: Business, Social Networking - Price: Free - Rating: 4.70/5 from 790 App Store ratings · 852 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 134 MB - Languages: Arabic, Bulgarian, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean and 6 more - Released: 2014-08-21 - Data updated: 2026-06-10 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/jivochat/id898216971/reviews.md ## What is JivoChat? JivoChat is an omnichannel business messenger built for teams to connect with their visitors wherever they are. With JivoChat, you’ll never miss a website conversion again: engage visitors via live chat, Facebook, voice services, email, and mobile. JivoChat’s omnichannel structure allows you to receive all your clients’ communications in one Agent App, keeping you organized. Website conversion rates get better too: proactive invitations hook your visitors so that you can provide the best customer service possible while gaining more and more leads. Interested? Here’s how to start increasing your online sales today: 1. Go to JivoChat website and sign up for an account 2. Install the JivoChat script code onto your website 3. Install the app and choose who will be online to chat with customers: just you or all your team members 4. Connect other communication channels that you’d like to use to talk to your customers through Jivo (Facebook, Viber, Telegram, mobile, etc.) 5. Get important information about your visitors in real-time (name, social profiles, their time on your site, the current page they’re on, etc.) *NEW* JivoChat is mobile! Check out some cool new mobile features: • JivoChat registration • Multi-agent chats: Users can now invite other colleagues to chat • Common quick phrases • File transfer capabilities • Visitor monitoring • Message archive • Chat with colleagues • Reminders JivoChat helps more than 270k online businesses improve their client communication. A FREE Live Chat indeed, but not just that... A complete communication tool to turn your online business into a sales machine! Go to JivoChat website and start converting your visitors into clients. ## Key features - Omnichannel communication - Live chat for websites - Facebook integration - Agent app for centralized messages - Proactive visitor invitations - Real-time visitor information - File transfer and quick phrases ## What do users think of JivoChat? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Fast and responsive - 💡 Useful features - 👍 Good customer service - 👍 Satisfactory experience - 👍 Helpful for business - 👍 Excellent app **Cons** - 🐛 Bugs and glitches - 🔧 Needs improvement - 🔧 Slow performance - 🔧 Limited functionality **Commonly reported bugs** - Notifications not working properly - Freezing and crashes - Compatibility issues on older devices - Inconsistent behavior **Most requested features** - Ability to delete chat history - Improved mobile app experience - New visitor notifications - Predictive text and chat history - Multi-user support ## Recent user reviews (10 of 852) All indexed reviews: https://appshunter.io/ios/app/jivochat/id898216971/reviews.md ### 1/5 — Péssimo. Golpe. *2025-12-12, version 5.10.1* Péssimo. Não recomendo para ninguém. Procurem outras plataformas melhores no mercado como chatwoot por exemplo. Suporte péssimo, nunca resolvem nada, só usam respostas prontas ou feitas por inteligência artificial. Eu comprei o plano anual, pedi cancelamento faltando 6 meses para o fim do periodo. Pedi reembolso proporcional, mesmo que com multa, o que é garantido pelo código de defesa do consumidor. Se negaram. Enfim, é golpe essa empresa. ### 1/5 — Очень плохо работает мобильная версия *2025-09-21, version 5.10.1* Невозможно принять диалог , или не отправляются сообщения ВК, на почту. ### 1/5 — Не вижу входящие сообщения! *2025-06-17, version 5.10.0* Пока откроешь телефон, клиент уже уходит на другой сайт, в итоге приложение даже уведомление не отправит о том что есть посетитель на сайте, у меня посещений было за неделю в районе 230 пользователей, пропущенных сообщений 85. А все потому что в приложение даже не приходит уведомление о том что есть посетитель, он вам пишет или вообще что либо от приложения. Ни одного уведомления. Потеря времени, денег, и нервов. Снесу вас к чертям с сайта, вы мне бесполезны. Нет от вас толку. ### 1/5 — Необоснованное поднятие цен *2025-05-23, version 5.9.4* Пришло время рассмотреть альтернативы ### 5/5 — По сравнению с другими *2025-05-21, version 5.9.4* Просто пушка ### 2/5 — Все обновляют и делают хуже *2025-04-14, version 5.9.4* На андроиде приложение гораздо удобнее и лучше. Здесь же непонятное и неудобно ### 1/5 — Убогое по *2025-03-30, version 5.9.3* Постоянные проблемы. - регулярно выкидывает из диалогов с клиентами - диалоги могут прилететь сразу от 15 пользователей спустя час. Таким образом не возможно оказывать поддержку оперативно - кривая система поиска диалог Рекомендую воздержаться от использования данного сервиса. Лучше сделайте выбор в пользу других ПО ### 1/5 — Обещанного 3 года жду *2025-03-24, version 5.9.3* Доработайте наконец-то уже интеграцию с Авито. Сообщения видны только отправленные из вашего приложения, переписка из оригинального приложения почему-то вдруг игнорируется вами. И функционал работы с AI непонятен. В приложении можно «упростить» и «объяснить это», но они не работают, а пишут «нет соединения с GPT моделью, попробуйте позже» ### 5/5 — Нравится *2025-03-04, version 4.18* Спасибо, что бесплатно! ### 1/5 — Hatalar *2025-02-19, version 5.9.0* Güncelleme sonrası bir çok alanda hata almaya başladım ## Frequently asked questions about JivoChat ### What does JivoChat do? JivoChat is an omnichannel business messenger designed to help teams connect with their visitors and customers across various platforms. It centralizes communications from live chat, Facebook, email, and other channels into a single Agent App, aiming to improve customer service and boost website conversions. ### What are the key features of JivoChat? Key features include omnichannel communication, live chat for websites, integration with Facebook and other messaging apps, a unified Agent App, proactive visitor invitations, real-time visitor information, file transfer capabilities, and quick phrases for faster responses. ### Is JivoChat free to use? JivoChat is offered as a free live chat service, but it also functions as a complete communication tool with additional features that can be purchased. The description mentions it's a 'FREE Live Chat indeed, but not just that...' suggesting a freemium model with potential in-app purchases for advanced functionalities. ### How do I get started with JivoChat? To start using JivoChat, you need to sign up for an account on their website, install the JivoChat script code onto your website, and then install the mobile app. You can then choose who will be online to chat and connect additional communication channels. ### Who is JivoChat for? JivoChat is intended for online businesses of all sizes, particularly those with teams, that want to improve their client communication. It's beneficial for businesses aiming to increase website conversions, provide better customer service, and manage leads more effectively. ## Version history (last 5 releases) ### 5.11.7 — 2026-05-07 • Bugfixes and minor improvements Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app ### 5.11.6 — 2026-04-10 • Bugfixes and minor improvements Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app ### 5.11.5 — 2026-04-03 • Bugfixes and minor improvements Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app ### 5.11.4 — 2026-03-23 • Bugfixes and minor improvements Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app ### 5.11.3 — 2026-02-16 • Bugfixes and minor improvements Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app ## Related topics [jivochat](https://appshunter.io/ios/topics/jivochat) · [jivo](https://appshunter.io/ios/topics/jivo) · [jm connect](https://appshunter.io/ios/topics/jm-connect) · [simple downline](https://appshunter.io/ios/topics/simple-downline) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*