# JM Connect — user reviews

> 31 indexed App Store user reviews of JM Connect by Double A Solutions, rated 3.60/5 from 55 ratings.

- Source: https://appshunter.io/ios/app/jm-connect/id1353133034/reviews
- App overview in markdown: https://appshunter.io/ios/app/jm-connect/id1353133034.md
- Rating breakdown: 5★ 31 · 4★ 4 · 3★ 2 · 2★ 2 · 1★ 16

## Newest reviews (11 of 31)

### 5/5 — Excellent App

*2025-02-12*

The app works seamless for everything I need to do. Inspections, checklists, and completing time punches are easy. It has much more than that too. Highly recommended.

### 5/5 — Excellent App

*2024-10-21*

Works very well and I have everything I need all in one place. Highly recommend!

### 5/5 — Comprehensive app

*2023-05-27, version 4.54*

This app continues to provide our company great functionality. Their QR code and NFC functions have worked wonders for us and our team.

### 5/5 — Great app for Janitorial work

*2023-04-24, version 4.53*

Overall nice janitorial app!

### 5/5 — Janitorial Manager

*2022-10-25*

This app is a great all in one software that has helped so much! Has great features from timekeeping to work orders!

### 5/5 — Functionality is Fantastic!

*2022-03-03*

Account managers showed me everything I am capable of doing using the app, and it has be all positive experiences from there!

### 5/5 — Great app!

*2021-07-14*

Has tons of features (clock in and out, QR code’s, bidding calculator, inventory management just to name a few) plus tons of reporting. It can seem a little daunting at first but they have an amazing customer support team!

### 5/5 — Best app!

*2021-06-25, version 4.27*

The ease of use is great compared to other systems I have used.

### 5/5 — Always growing

*2021-05-24*

This app has provided me with the tools I have needed to really nail down the accuracy of our payrolls through timekeeping. The alerts help me to keep track of schedules, and the geofencing allows me to ensure everyone is where they need to be.

### 5/5 — Soni Facilities Inc

*2020-11-29, version 4.18*

You cannot get more features! Awesome support as well

### 4/5 — Review

*2020-04-19, version 4.12*

There are definitely some issues with this app, but the support team is great and are willing to help you and improve the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Very very clunky

*2026-04-20*

Like the majority of other reviews, the app is constantly crashing and kicking our employees out. With 34 employees this becomes a nightmare. They are not willing to make any upgrades to the system, even after multiple suggestions and complaints. Instead of improving the app they come up with a “workaround”. If you are expecting to be able to assign more than one break for an employee, don’t come here. Apparently, that’s far too technical for their developers to handle!

### 1/5 — Waste of Time

*2025-12-31, version 4.71*

This App isn’t a help but a problem we have 20 employees and spend an hour to figure out how everyone is supposed to sign in on this useless app losing valuable time for work. This app is a mistake DONT USE THIS APP if you run a company it’s a waste of time

### 1/5 — Plenty of issues

*2025-03-05*

The whole geofence is a nice idea, however I have services 3 separate buildings, and thus far have had issues with it not allowing me to clock in due to being outside of geofence or location not being found. Back about a year ago or so the app worked great, roughly summer 2024 is when the issues popped up and have been steady since.

### 1/5 — Glitchy and Poor Pic Quality

*2023-03-17*

The pictures sent within the app are poor quality. Pictures are so important to communicate within this app so this issue is a deal killer. Also, the who’s working function doesn’t work properly which makes it difficult to keep track of your employees.

### 1/5 — Don’t do it

*2020-08-13*

App is a complete and total failure if you’re planning on implementing this software make sure you have the latest phone out there with a great service provider (for signal purposes) also make sure you always have the latest software version on your phone with enough storage room or the app will simply not work. This app is a fraud and a steal.

### 1/5 — Always crashing

*2020-02-25*

This app is poorly designed. Always crashing, takes forever to load, constantly have to uninstall and reinstall in order for it to maybe work. Can’t believe my employer makes me use it. I’ve even heard the clients complain about this app. If you are a business owner, do not use this app. It is an embarrassment to use.

### 2/5 — Janitorial Manager

*2021-04-11*

Their customer service is great, they are very helpful and friendly. However, the app is not very good at all. The app and their website is very slow. My employees are constantly having to delete the app then re-install the app on their phones to be able to clock-in/out.  Janitorial Manager is fairly cheap so I guess you get what you pay for.

### 3/5 — Clock in clock out

*2020-12-07, version 4.19*

Can there be away where you can erase a clock in for clocking in or clocking out at the wrong time

### 4/5 — Mayaprather

*2026-01-27*

I love the support I get from the company when I need help. They keep making improvements to make it work even better!!

### 4/5 — Great app!

*2026-01-25*

This app offers tons of information to run operations and helps communicate with employees better than texting or What’s App.

## Most praised reviews (10 highest-rated)

### 5/5 — New business owner

*2026-07-22*

I’m a new business owner and as you can imagine, it’s been stressful. I was keeping time with pen and paper however, JM connect has been a life saver. It has saved me so much time and effort. User friendly even for ppl who are not so tech-savvy.

### 5/5 — Helpful Tool

*2026-02-04*

This app helps me check on if my employees clocked in or not, if they get the work done. It also helps me keep track of customer communication!

### 5/5 — We love it!

*2026-01-28*

Very simple and easy for everyone to use. We use the app every day and never have any issues

### 5/5 — Janitorial Manager is essential!

*2026-01-28*

I was running my cleaning business still with pen and paper (don’t judge me, I am trying! lol).  I not only have joined the digital world but I have realized how much time I was wasting with manual processes!  We run leaner and are way more efficient.  That saves me money and allows me the time to go out and land new jobs so I can grow!  We are very happy with JM!

### 5/5 — Amazing!

*2026-01-28*

JM connect has been a great tool for our team. It’s easy to use and helps us stay organized and improves our daily operations. Highly recommend!

### 5/5 — Super Useful

*2026-01-28*

Really useful for my team during daily operations. Keeps things clean!!

### 5/5 — All in one!

*2026-01-25*

This app lets me to follow my workload and better keep track of employee schedules, supply requests, and customer information.

### 5/5 — Great visibility into our operations

*2025-10-20*

JM Connect has been a game changer. I can see across all locations in real time, become aware quickly about any issues, even track supply and equipment usage to avoid delays. I can do all this from my phone without having to be on site!

### 5/5 — Saves my business time

*2025-03-31*

Being able to see and manage all cleaning operations in one place has been huge for our business. It actually allowed us to reduce hours on our administration side by automating some of our processes. I’d highly recommend to any cleaning business!

### 5/5 — The Best!!

*2025-03-31*

This is the easiest and most streamlined app I have ever used

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
