# Jobber Field Service Software — user reviews > 456 indexed App Store user reviews of Jobber Field Service Software by Jobber, rated 4.80/5 from 20,563 ratings. - Source: https://appshunter.io/ios/app/jobber-field-service-software/id1014146758/reviews - App overview in markdown: https://appshunter.io/ios/app/jobber-field-service-software/id1014146758.md - Rating breakdown: 5★ 18,092 · 4★ 1,680 · 3★ 378 · 2★ 118 · 1★ 295 ## What do users think of Jobber Field Service Software? Overall sentiment: positive **Pros** - 🚀 Helps run business - 👍 User-friendly and simple to learn - 🚀 Streamlines operations - 👍 Intuitive and powerful - 🚀 Excellent customer support - 👍 Transforms visibility and organization - 🚀 Seamless QuickBooks integration - 👍 Impressive client portal and invoicing **Cons** - 🐛 Glitchy and unreliable - ⚠️ Expensive for small businesses - 🔍 Limited functionality in mobile app - ⚠️ Aggressive sales tactics - 🐛 Duplicate invoices and billing issues **Commonly reported bugs** - App crashes frequently - Unreliable sync between app and website - Invoicing issues and missing functionality - Slow loading and data loss problems **Most requested features** - Monthly calendar view in mobile app - Ability to add quotes to existing jobs - Color-coded scheduling - Auto lunch break option in timer - Better Google Calendar integration - Option to close non-invoiced jobs - Ability to upload photos to job details - Direct-to-door tracking system ## Newest reviews (12 of 456) ### 2/5 — Notifications dont work *2026-08-05, version 6.89.0* I have this for work and i have all my notification on my phone and app turned on and it doesnt notify me of anything. Ive almost missed shifts because i did not know my schedule was changed. Also, it doesnt show you your next shifts unless you tap on each day specifically to check. Pretty useless ### 2/5 — Always freezes *2026-08-04* At the price they charge, this app should not freeze and lose access every week. They don’t compensate and keep saying it doesn’t happen often but trust me, every week I’m losing couple hours waiting for the app to load, along with my 20 employees. Complete BS ### 3/5 — Release my funds! *2026-07-13, version 6.86.0* Functions fairly well for what it is. Worst part is how long it takes before funds hit your account. The wait is ridiculous considering there are alternatives that give you access immediately. ### 2/5 — No offline support *2026-07-07, version 6.85.0* Update: in the months since I wrote this, Jobber has gotten even worse at freaking with weak internet. I spend even more time staring at the "loading" spinner (which doesn't spin). Meanwhile I use online features of other apps without trouble. Has to query for the schedule every time the app opens. No offline cacheing of any kind?? Timers are on visits, and visits need internet, so can't start or stop a timer without internet. Can't even clock in without internet. Clocking out doesn't stop the running timer or complete the active visit. If you forget and clock out without stopping the timer, you'll come back the next day to find it's been running the whole time. ### 3/5 — Getting Worse *2026-07-07, version 6.85.0* Seems like every update there’s a bunch of people that aren’t actually contractors working in the field making adjustments in what they could possibly imagine as quality of life improve improvements. Instead, however, they continue to make the app worse For example, the latest update where you have to select each visit to invoice for what the hell is that about? I wanna close a job create an invoice and send it to the client Why do I have to select at least one visit if you select multiple visits let’s say you had a job that lasted a week on your schedule and you had visits scheduled for your team every day of the week, when you close the job you have to select the visit visits listed in this case five of them that you want to close and invoice for Whoever thought of this is completely out of touch ### 4/5 — New Clock Management Update *2026-07-06, version 6.85.0* The newer clock management update is a good idea but it needs way more work before including it in the app, right now it is extremely difficult for employees to use. ### 2/5 — Actively Looking for a new Service Provider *2026-06-24, version 6.83.0* Everything is a paywall, job flow is brutal, transparency sucks. The map icon does not show active jobs. It seems they spend more money on advertising than they do development. Don’t know how finds success with this app. Brutal. Some benefits as it’s better than absolutely nothing, but still not a very good provider and would recommend looking into other apps/services. ### 4/5 — Difficult for employees to quickly and easily track their weekly hours. *2026-06-06, version 6.81.0* There was recently a change made to the timesheet section and I feel like it just made it more difficult to navigate than anything. ### 2/5 — Cut off screen *2026-06-05* Two versions and still the screen is cut off at the bottom, can’t see team members, who’s writing these updates, terrible. **Developer response:** Hello! Thanks for your review, if the app is still not working after deleting and re-installing, please reach out to our Support Team 888-721-1115 ext 1 or email support@getjobber.com. ### 5/5 — I love jobber *2026-06-03, version 6.81.0* Make my life easier ### 2/5 — No offline support *2026-06-02, version 6.80.0* Has to query for the schedule every time the app opens. No offline cacheing of any kind?? Timers are on visits, and visits need internet, so can't start or stop a timer without internet. Can't even clock in without internet. Clocking out doesn't stop the running timer or complete the active visit. If you forget and clock out without stopping the timer, you'll come back the next day to find it's been running the whole time. ### 2/5 — Can’t sign in *2026-06-01, version 6.80.0* Getting an error message popping up when trying to sign in. Have the latest version of iOS. ## Most critical reviews (10 lowest-rated) ### 1/5 — Going downhill fast *2026-08-06, version 6.89.0* This app and jobber as a whole have really gone downhill since I started using it for my business about a year and a half ago. The app “updates” are abysmal and the recent one has made everything slower and less functional. The latest update made it so I can’t see what I’m typing when I’m texting my clients. Really awesome when I’m trying to send updates to customers in 100 degree Florida heat with gloves on. This feels more like an app for a Chinese dash camera than it does an app for the CRM I pay nearly $300 a month for. If you’re reading this and contemplating using jobber as your CRM I would sadly have to say look elsewhere. For what I pay I’ve become more and more frustrated with jobber and their support team. If you have a problem they’ll do everything they can to keep you in a tech support black hole, sometimes for months via email asking for job numbers, obscure pieces of data, etc, etc only to gaslight you into believing you caused the issue to begin with. ### 1/5 — Please go back to the previous os *2026-08-04, version 6.89.0* The new update has done nothing but make it monumentally more difficult actually use this app. It was so easy before you changed literally everything unnecessarily. Please fix this. ### 1/5 — Constantly down *2026-07-28, version 6.88.0* This program/app has CONSTANT issues!!!!! If you are a mobile business and move around through out your business day, I would not recommend this program. It times out constantly, won't open while you're in the middle of a job, don't even get me started on the failed payment issues when attempting to collect payments. Way way WAY too many bugs and constant issues. ### 1/5 — Overall great software but bad app *2026-07-21* The web version is awesome and I use it all the time, but the App version is very difficult to work with. If the app could be similar to the web it would be great! ### 1/5 — Crashing multiple bugs *2026-07-07, version 6.85.0* The app keeps crashing numerous times. I’ve been a user for a few years now and I’m on the most expensive plan and every time I’m typing to a client the whole app closes on me and I have to redo everything really inconvenient when you’re trying to run a business. ### 1/5 — FIX THE LOADING *2026-06-22, version 6.83.0* Been using this for work for almost 3 years for the love of god why does my route list load so SLOW it’s BLACK AND WHITE TEXT there’s no images, no video I have 5 bars of 5g & I can’t load the stop to start the damn timer it’s absolutely ridiculous. ### 1/5 — Horrible app *2026-06-11* Horrible app, horrible interface, they email you and call you non stop, avoid this app with everything you have in you **Developer response:** We’re sorry to hear you had a negative experience. We appreciate you taking the time to share your feedback, and we’ll pass your comments along to our team as we continue working to improve both our product and customer experience. Thanks for the review. ### 1/5 — Timesheet *2026-06-04* What happened to the timesheet? It’s horrible to use now and looks nothing like the rest of the app. **Developer response:** Hey Kristian! Thanks for the feedback. Please reach out to our Support Team at 888-721-1115 ext 1 or support@getjobber.com so we can learn more about how these changes have affected your workflow. ### 1/5 — Good for scheduling, THATS IT *2026-05-28, version 6.80.0* This app has progressively been getting worse since our company started using it. I used to use this app for everything. Billing. Scheduling. Notes. Documentation. But now I can’t trust it to do hardly any of those things. I wrote paragraphs of notes. Just for my admin to later ask in the day why none are posted. If you have even the SLIGHTEST network hiccup any notes will be lost and deleted. The fact that this app is DEPENDENT on network for everything. And not just to sync is wild. I will be looking for new software. This ain’t it. ### 1/5 — Withhold Money *2026-05-27, version 6.79.0* We have been using Jobber for years. We are a large construction company. We just took a large payment in Jobber and we recieved a message from their team informing us that they are withholding our funds until we provide additional red tape paperwork for them….. if you needed additional paperwork you should have asked us to fill it out when signing up for jobber payments. Now you are withholding time sensitive funds for some Ai script you wrote that doesn’t take our use case or history into account. ## Most praised reviews (10 highest-rated) ### 5/5 — All that I need and more *2026-08-08, version 6.89.0* I’ve been using Jobber for almost a year now. As a one-man operation, it’s been a great tool for running my business professionally. I can’t recommend it enough, Jobber helps you grow your business and present yourself like a pro ### 5/5 — Property Management *2026-08-07, version 6.89.0* Jobber is the Best. It Simply creating estimates. I can create a good Estimate in minutes using Jobber. Also having the option to process debit and credit card payments is amazing. ### 5/5 — Great customer service! *2026-08-05, version 6.89.0* Linsay was amazing on our call today. Really appreciate the knowledge! ### 5/5 — Jones Property Management *2026-08-01, version 6.88.0* We started using Jobber this year and it has helped us implement systems and make sure we are hitting our KPIs. Client communication has never been better. ### 5/5 — Customer service *2026-07-31, version 6.88.0* Customer service is quick, experienced, and effective ### 5/5 — Président de topgunhousepainting *2026-07-11* J’adore l’application 😍 ### 5/5 — Indispensable *2026-07-02* We’ve been using Jobber for over a year and can’t imagine going without. ### 5/5 — Great! *2026-06-28, version 6.84.0* Great app to use and grow in your business! ### 5/5 — Can’t live without!! *2026-06-19, version 6.83.0* Honestly this app helps make our business possible. My husband found this app and we use it everyday. We use it for billing, scheduling, quotes, communication and more. Truly this app saves us so much time and helps our business run smoothly. We absolutely love it. ### 5/5 — The gold standard of construction apps 😍 *2026-06-10* This app is built for your crew in the field. It works very glitch free and is extremely powerful. **Developer response:** Thank you so much for the 5-star review. We are stoked to hear that Jobber has been a powerful tool for your business. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*