# JOCO - E-bikes for Delivery — user reviews > 63 indexed App Store user reviews of JOCO by Beam Bike Corp., rated 4.67/5 from 101 ratings. - Source: https://appshunter.io/ios/app/joco-e-bikes-for-delivery/id1563077589/reviews - App overview in markdown: https://appshunter.io/ios/app/joco-e-bikes-for-delivery/id1563077589.md - Rating breakdown: 5★ 18 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (11 of 63) ### 3/5 — JOCO is good *2026-05-04* The problem is that uber doesn’ enough orders to justify renting a bike ### 5/5 — Amazing! *2026-03-18* Awesome app. I’ve been buying e-bikes for years that keep breaking and I’m done with that now than I can use joco ### 5/5 — It great *2026-03-17* Really great app and service been helping me do deliveries without having to worry about fixing and charging. ### 5/5 — JOCO has been amazing *2026-03-17* Ever since I started using JOCO, I’m earning more. Been very reliable and makes doing deliveries so much easier. Highly recommend!! ### 5/5 — Amazing *2026-03-16* The new app is amazing ### 5/5 — Bono *2025-05-12, version 2.3.30408* Nice ### 5/5 — Smooth ride *2025-05-09* I like that I can exchange bikes between my pass I think it’s great ### 3/5 — General review *2025-05-09* I advise no one to use JOCO E-bike for delivery. You lose your Money, they don’t have enough batteries. After 2hours your battery going down and you gotta wait for 1 hour or more to get a replacement. Every time you’re line up ( 20 peoples, 30…). JOCO it’s not a big deal. ### 5/5 — Faith over fear *2025-05-08, version 2.3.30408* JOCO had the best bikes ### 5/5 — Very good bike *2025-05-08, version 2.3.30408* Very good bike ### 2/5 — Not a safe bike *2025-02-14* The only thing I like about this company is you’re able to get battery swaps other than that these bikes are very heavy maybe 120 pounds no shocks no disc brakes horrible tires with no traction airless tires The motor is in the front wheel make it very easy to fall on wet floor. These bikes also don’t get maintenance checks or else. Something is wrong with them and the customer brings it in to get fix ## Most critical reviews (10 lowest-rated) ### 1/5 — Too much bad this app *2026-03-26* Customer service is horrible they don’t even care about you all they want is your money always giving you a late fee even if not your fault customer service hang up to you if they don’t want to help I don’t recommend this app even my worst enemy ### 1/5 — Scamers *2026-03-07* They don’t respond those scamers ### 1/5 — JOCO made me create a new account *2026-02-02* I bought a 24 hour pass and now after the update, I am forced to make a new account and now for some reason I am blocked. Please fix. ### 1/5 — 👎🏿 jamais je vais vous noter vous prenez les 15$ des gens sans les prévenu *2025-07-24, version 2.3.30408* 👎🏿 c’est dommage pour vous ### 1/5 — Scam company *2025-05-20, version 2.3.30408* We’re paying to get e-bike anytime we need it but when we go to the station we don’t find any bike ### 1/5 — If Joco fixes this system, they could be the best in NYC. But if they don’t, they’ll end up being t *2025-05-07* Joco has great potential and could easily be one of the best e-bike services in New York. The bikes are well-maintained and the platform is easy to use. But there’s a serious issue: when your battery runs low, it’s extremely hard to find another charged bike. On top of that, there are more users than available bikes, so even if you show up early, many people leave empty-handed. A lot of us work using Joco bikes, but now we’re seriously considering buying our own bikes or switching to other services like Wifibike or JOOM that don’t have this kind of problem. If Joco fixes this system, they could be the best in NYC. But if they don’t, they’ll end up being the worst — because people will leave. ### 1/5 — Mala atención *2025-02-06, version 2.3.30408* Abrí una cuenta antes que un amigo y aún así no me han desbloqueado la cuenta y a él si, se supone que es por orden de llegada pero no es cierto es al azar, te hacen creer que tienes que esperar solamente no quieren que te pongas al día , pocas bicicletas no te dejan usar la cuenta no entiendo para que hacen una empresa que no le va a dar soporte a sus clientes ni soluciones que pérdida de tiempo ### 1/5 — Not structured *2024-12-13* You can definitely lose money using there bikes. They use ICON parking for there bike docks. We all know how NYC when it comes down to 24hr service with gates, if they don’t open and there’s space available, most areas won’t open the place then customer service will try to make go further from your location to dock the bike or if it’s full and most of the areas around you are full. They should’ve had a process where they could lock it in the station. Instead they make excuses, there are tracking devices on those bikes so once again no excuse. They will definitely charge you for it, most bikes need repairs they don’t follow up on those rarely. There’s no rewards program or discount for when the bike take time out your day. Meaning your at your delivery location and the bike will refuse to lock simply because most area in manhattan, network blocks the server from the phone to your bike. I had many issue like this, all they will say is for you to try to move the bike you will practically waste 30 mins doing so. Most drivers I see use it is only because there using them to get enough so they could lease the WHIZZ BIKES, which is a better choice in my opinion. If you care about your funds do not use this app get ZOOMO or WHIZZ. ### 1/5 — No good *2024-10-21, version 2.3.30408* Scammers ! ### 1/5 — Bad experience *2024-10-19* When it comes to replacing a bike it's like moving a mountain and you call them to help you disconnect it they tell you to go to another one knowing that this one is closed, they are just scammers combined avoid them ## Most praised reviews (10 highest-rated) ### 5/5 — Fast Joco *2026-04-22* Great service ### 5/5 — Good crew *2026-04-20* Ali the best crew amazing ### 5/5 — Station at 9th street *2026-04-17* Great service! Excellent bikes ### 5/5 — Customer review *2026-04-14* Great and quick service ### 5/5 — Rider *2026-04-01* Very Good company ### 5/5 — Good team *2026-03-31* Concierge does amaze work and I love I can get unlimited battery free of charge ### 5/5 — Good bikes *2026-03-31* Good team ### 5/5 — Good bike *2026-03-31* Good team ### 5/5 — Game changer *2026-03-27* Great but need more stations in downtown around the financial district and Tribeca ### 5/5 — Good *2026-03-25* Type --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*