# JoCoLibrary — user reviews > 47 indexed App Store user reviews of JoCoLibrary by Johnson County Library, rated 3.70/5 from 23 ratings. - Source: https://appshunter.io/ios/app/jocolibrary/id420401983/reviews - App overview in markdown: https://appshunter.io/ios/app/jocolibrary/id420401983.md - Rating breakdown: 5★ 12 · 4★ 1 · 3★ 2 · 2★ 3 · 1★ 3 ## Newest reviews (10 of 47) ### 3/5 — Time waster *2021-10-01* When it works, it’s great. But I have found trying to use it drains me patience and wastes time. Specifically, when searching for a known title, I frequently get the message “server is not responding.” This is so disappointing. ### 2/5 — Can I get an update? *2019-11-15, version 1.14.3* I can find a book and place (and renew holds). But no notifications (?!). Come on, BiblioCommons. ### 4/5 — Axis 360 *2019-01-12, version 1.14.3* This app seems to work better than the first time I tried it a year ago. Better selection of new books also. ### 3/5 — Great library, app needs work *2018-09-23* I love using the app for convenience, but it doesn’t always allow you to filter though the books, and sometimes it doesn’t find titles even with the searches words. Currently, you can’t filter through anything at all! ### 3/5 — Refine button not functional *2018-09-18, version 1.14.2* Love the app but recently, the refine button looks like it’s working but the. Doesn’t let you hit “done” to actually filter anything. Looks like others are having similar issues. (Also couldn’t submit feedback from the app so bad to come here.) ### 3/5 — Filter doesn’t work *2018-09-13, version 1.14.2* The filtering system is not currently working but I love the app overall. ### 4/5 — Refine feature on the app not working *2018-09-12, version 1.14.2* When you go to explore and try to refine it does not work ### 2/5 — Filtering Is Now Broken *2018-09-12* For searching, seeing when items are due, etc. it's fine but extremely slow. It was slow before but after this recent update it's far worse. On top of that the filtering options are now completely broken since the "Done" and "Cancel" buttons aren't working so you can't change the filter to anything besides the default "Any". ### 3/5 — Crashes since iOS 7 update *2013-10-08, version 1.5* I love this app and I use it constantly. However, ever since the update to seven, it crashes constantly. It won't let me place holds on items. It won't let me check availability of items. It randomly closes while I'm using it. Please help- hopefully someone can work on the app to get it working with iOS 7. I love this app so much and I want to be able to keep using it. ### 3/5 — Crashes in iOS 7 when putting a book on hold *2013-09-23, version 1.5* Cannot reserve materials since updating to iOS 7. Please fix to be compatible with iOS 7. ## Most critical reviews (10 lowest-rated) ### 1/5 — App keeps crashing *2025-07-26* This used to be a great app. Several weeks ago a problem started where the app will not stay open on my iPhone. It keeps closing. Have had to resort to pulling up the website. Please fix this app problem. ### 1/5 — App isn’t working *2024-06-07* Won’t even allow me to log into the app this is so frustrating!!!! ### 1/5 — Really frustrating *2023-08-01* The app constantly has issues connecting to the server, and logs you out, or tries to reconnect so many times that you are locked out for an hour. It used to be better but save your time and just log into the website. ### 1/5 — Junk *2022-04-30* The app crashes a lot rarely works properly. I find I usually end up logging into their website because the app is useless. ### 1/5 — Too many bugs and can’t log in during night time hours; *2019-10-18* The app constantly crashes and freezes up, and also when you go to login the usernumber and pin over the nighttime hours, it says they are inaccurate, which I know is not true!!! You are completely blocked from using the app; you are denied the ability to even use the app to browse or renew items until the morning!! I’ve been using this number and pin for years. They are NOT inaccurate. Somebody really needs to fix this and pay attention to these requests!! I have seen other people complaining about the same thing!! ### 1/5 — Love the library, don’t waste time with the app *2019-08-28, version 1.14.3* App is slow, if it even works. I’ve sent feedback about issues with ZERO responses from Jo Co. Save yourself some time and access the website! ### 1/5 — Problems signing in *2019-04-09, version 1.14.3* I like this app but there’s something wrong with it. When I try to sign in during the overnight hours, 95% of the time, I get a message saying my username or password isn’t valid, which it is. This happened on my iPhone 6, 8 plus and my iPad. Please fix this, this is so annoying. ### 1/5 — Latest update makes the App Glitchy *2018-09-18, version 1.14.2* I have used this app for a few years and, in general, it has worked great. After the update last week, the app freezes on my 8 plus when i try to browse the newly ordered items to, say, dvd’s. Totally locks up and I have to quit out. ### 1/5 — Refine button *2018-09-12, version 1.14.2* Refine button doesn’t work. Pls fix ### 2/5 — Won’t load My Library correctly *2020-08-15, version 1.14.3* This used to work great, but in the past 6 months it only works on rare occasions. I can only check my account by logging in through website. ## Most praised reviews (10 highest-rated) ### 5/5 — Improved *2025-03-27* Update: I haven’t had an issue with this in a long time, they seemed to correct whatever was causing the server issues. The app constantly has issues connecting to the server, and logs you out, or tries to reconnect so many times that you are locked out for an hour. It used to be better but save your time and just log into the website. ### 5/5 — I love my library app but… *2022-01-02* On my app it says my Corinth branch is closed on Sundays when in fact they are open! Would you please update? I thought the hours changed and avoided going there the last couple weeks on a Sunday. Reported it to one of the librarians a couple weeks ago but no change. ### 5/5 — BROKE BROKE BROKE *2020-09-20, version 1.14.3* Used to be 5 Stars. Now it’s 0 Stars ### 5/5 — Thanks *2018-03-27* I love JoCoLibrary!!!! I’ve had an active card for over 35 years, providing me, then my children and me, then my children and grandchildren, now my children, grandchildren, great grand children and me with great adventures, mysteries, joy, and history and constant stimulation and thoughtful questions, and answers as thorough as we are willing to seek! Thank you. ### 5/5 — Very nice! *2015-07-06* I use this app almost daily and have found it to be reliable and useful on the computer, iPhone and iPad. A terrific app. Now, if only the library could do something about the audio component of the Axis360 app... ### 5/5 — Great app! *2015-03-18* I really love this app! It lets me renew, hold, check fines, and much more. This app is a MUST for any library lovers out there. Keep up the good work on the updates to the app, each one improves the stability and functionality. ### 5/5 — This is the best thing ever! *2014-05-01* After having lived in various cities all over the country & having used many different library systems, I must say Johnson County's system is top notch. This app is everything I've needed to help make use of my holds, renewals, pay fees, etc (all though now that I have the app, I hope I will never have to pay a fine again!). This app is user friendly & I especially love that it shows pictures of the covers of the books I've checked out. It helps when searching for the books :) ### 5/5 — I love this app! *2014-03-16, version 1.7* The Johnson County Library app was very well created, I love how easy it is to use, and I can easily search, place a hold, checkout, check my holds, see if any holds are ready for pickup, etc. This is an excellent app! ### 5/5 — Love it *2013-12-16* So easy to see if holds are ready for pickup and when checked out books are due. I also love being able to reserve and renew via my iPhone. I never have to remember my card because the barcode is stored on this app! ### 5/5 — Works like a charm *2013-09-28, version 1.5* Use constantly to renew books and check reviews for new books to read. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*